InfoSummary of reviewsDelta Hotels by Marriott Waterloo receives commendation for its strategic location, offering guests easy access to the University of Waterloo, Wilfrid Laurier University, and Uptown Waterloo's vibrant dining scene. The hotel's central position provides both convenience and a tranquil setting near a park, enhancing its attractiveness to visitors.
Renowned for its spacious, modern, and clean rooms, the hotel impresses with comfortable, big beds and well-designed interiors, ensuring a restful stay. The facilities include excellent walk-in showers with good water pressure, although occasional delays in room servicing have been noted.
Cleanliness is a consistent highlight, with pristine rooms, bathrooms, and well-maintained leisure facilities such as the pool and hot tub. This cleanliness, combined with the professional and friendly staff, creates a welcoming environment that enhances guest satisfaction. The staff's attentiveness and commitment to resolving issues are often praised, despite a few isolated incidents.
Breakfast offerings receive mixed reviews; while some guests appreciate the a la carte options and standout items like Belgian waffles and Starbucks coffee, others desire more comprehensive packages. The efficient service and convenient grab-and-go choices balance some limitations in the buffet.
While parking is convenient, with covered spaces appreciated during colder months, some guests express dissatisfaction due to the additional fees, which were not anticipated. A few reviewers suggest that both parking and breakfast should be included in the stay.
Overall, Delta Hotels by Marriott Waterloo offers a commendable experience with standout location, cleanliness, staff service, comfortable accommodations, and is an ideal choice for both university visitors and business travelers. Show more
InfoSummary of reviewsThe Walper Hotel, part of JdV by Hyatt, is a standout choice for travelers visiting downtown Kitchener, thanks to its blend of historical charm and modern amenities. Located in a prime position for exploring the city's vibrant offerings, the hotel beautifully marries its rich architectural past with contemporary design. Guests consistently praise the hotel for its convenient access to dining options, trendy cafes, boutiques, and cultural events, making it ideal for visitors eager to explore the area.
The hotel’s dining experiences receive high marks, particularly the TWH Social restaurant, noted for its lively atmosphere and delectable menu. Exceptional dishes such as the Grilled Octopus and the Watercress Pear & Blue Cheese salad highlight the diverse offerings, all delivered with attentive and knowledgeable service.
Guests appreciate the well-appointed rooms, which exude a charming and luxurious feel with modern decor, spacious layouts, and comfortable beds. The rooms' cleanliness and thoughtful design contribute to a restful and enjoyable stay. The warm and welcoming staff at The Walper Hotel frequently receive commendations for their professionalism and hospitable service, further enhancing the guest experience.
While breakfast receives mixed reviews, those who enjoy it find the fresh, locally-sourced food selections appealing. The hotel also provides convenient parking solutions across the street, although improvements in clarity and safety are suggested by guests.
Overall, The Walper Hotel delivers an exceptional boutique experience with a combination of elegance and urban convenience, making it an ideal retreat for both business and leisure travelers seeking a touch of history and modern comfort. Show more
InfoSummary of reviewsThe Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG consistently delights guests with its prime location, exceptional service, and high standards of cleanliness. Situated in the charming setting of Waterloo and conveniently next to the St. Jacobs Farmers Market, the hotel offers easy access to local attractions like the St. Jacobs Village, outlet mall, and dining options, including a prestigious restaurant next door. The serene, countryside ambiance provides a peaceful retreat, ideal for both leisure and academic visits, supported by proximity to Waterloo University and cultural venues like the St. Jacobs Theatre.
Guest reviews commonly commend the spacious and immaculate rooms, frequently praised for their comfort and modern amenities such as mini kitchens and Keurig coffee makers. The room environment is described as quiet and cozy, with beds being a standout feature due to their remarkable comfort. Additionally, the hotel’s cleanliness extends beyond the rooms to the breakfast area, common spaces, and pool, reinforcing a welcoming atmosphere.
The breakfast offerings are often noted for their variety, freshness, and convenience, with accommodating staff ensuring a pleasant start to the day. The pool area garners positive reviews for its warmth and child-friendly features, resembling a fun water-park experience especially appealing to families.
The staff at the hotel are described as exceptionally friendly and accommodating, providing terrific customer service that enhances the overall guest experience. While occasional minor issues are noted, they do not detract from the overwhelmingly positive impression of the hotel’s service and amenities.
For business travelers, the hotel presents a reliable choice with its cleanliness, efficient location, and supportive staff, ensuring a smooth and comfortable stay. Despite minor areas for improvement, such as elevator maintenance and isolated room service lapses, the Holiday Inn Express offers a substantial value package with its complimentary amenities and proximity to both leisure and business locales.
Overall, the Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG stands out as a highly advantageous stay, blending convenience, comfort, and exemplary service. Show more
InfoSummary of reviewsThe Hilton Garden Inn Kitchener/Cambridge is highly regarded for its strategic location, which offers convenient access to local attractions and amenities. Situated near the highway, the hotel makes travel easy for guests with tight schedules, and its proximity to the surrounding areas of Guelph and Cambridge adds to its charm. The nearby shops and eateries enhance the convenience, providing guests with a taste of local flavors without the need for transportation. The hotel's setting effectively combines practicality with accessibility, serving as an ideal base for visitors exploring the region.
Guests frequently praise the breakfast experience at the hotel, describing it as fabulous and amazing due to the freshness and variety of the offerings. While generally viewed as a highlight, some travelers expressed confusion over the breakfast inclusion policy compared to other Hilton properties. Despite occasional reports of long wait times or less attentive service, the breakfast's quality and selection leave a strong, positive impression.
The rooms at the Hilton Garden Inn Kitchener/Cambridge receive mixed reviews. Most guests appreciate the cleanliness and comfort, with particular emphasis on extremely comfortable beds and fluffy pillows. However, some feedback suggests the rooms could benefit from updates, as certain elements appear dated. Concerns about room size, occasional bad smells, and discrepancies between online images and reality are noted. Yet, the hotel's commitment to cleanliness helps maintain a positive overall perception of the accommodations.
Cleanliness remains a strong point for the hotel, with frequent commendations for clean rooms and a well-organized environment. Though there are rare reports of cleanliness lapses, such as rusty washrooms or overlooked items, the hotel is generally deemed comfortable and modern, supported by a friendly staff that enhances the guest experience.
The staff at the Hilton Garden Inn Kitchener/Cambridge are a notable aspect of the positive reviews. Guests often highlight the team's friendliness, politeness, and accommodating nature, particularly praising the warm welcome at the front desk. While some interactions were described as average, the overall atmosphere remains inviting due to the staff's dedication and generally courteous demeanor.
Overall, the Hilton Garden Inn Kitchener/Cambridge provides a well-connected and hospitable environment for guests, underpinned by excellent location, impressive breakfast offerings, and friendly service. Addressing certain room updates and consistency in room presentation could further enhance guest satisfaction. Show more
InfoSummary of reviewsHomewood Suites by Hilton Waterloo/St. Jacobs stands out as an exceptional choice for visitors seeking a blend of comfort, convenience, and quality service. Its prime location, nestled amidst popular attractions such as the St. Jacobs Farmers Market and nearby shopping malls, provides an ideal base for exploring the vibrant surroundings while ensuring a serene atmosphere. Guests frequently commend the hotel's convenience to local restaurants, the Drayton Theatre, and charming village shops, further enriching their stay.
A notable highlight is the complimentary breakfast, which receives high praise for its variety and quality, providing a satisfying start each day. Multiple dietary-friendly options and consistently fresh selections enhance the dining experience, complemented by the added convenience of weekday meals. The hotel’s spacious rooms, well-equipped with full kitchens and modern amenities, are frequently highlighted for their cleanliness and comfort, making them an excellent fit for families.
The commitment to cleanliness extends throughout the hotel, earning accolades for both the immaculate rooms and common areas, including a well-maintained pool area that appeals particularly to families. The friendly, accommodating staff contribute significantly to the positive guest experience, consistently delivering exceptional service and attending to guest needs with warmth and professionalism.
Additional amenities, such as a spacious gym and reliable parking facilities, including accommodations for electric vehicles, add to the overall convenience of the stay. While the complimentary WiFi service sees minor issues, it generally supports basic professional needs effectively.
Overall, with its cozy beds, family-friendly environment, and reliable facilities, Homewood Suites by Hilton Waterloo/St. Jacobs consistently delivers a highly enjoyable experience, encouraging guests to return and frequently recommend it to others. Although there are occasional setbacks, the overwhelmingly positive feedback reflects the hotel’s success in providing a welcoming and comfortable retreat for its guests. Show more
InfoSummary of reviewsThe Hampton Inn & Suites By Hilton Waterloo St. Jacobs has garnered widespread positive reviews across several key categories, making it a highly recommended stay for a variety of travelers.
One of the standout features of the hotel is its prime location. Situated near the St. Jacob's Farmers Market, St. Jacob's Country Playhouse and various antique shops and restaurants, the hotel offers convenient access to popular local attractions while maintaining a quiet and safe environment. Despite being slightly distant from downtown Waterloo, guests find the location ideal for market enthusiasts, family functions and university visits, attributing to its high recommendation.
Guests generally have a positive experience with the breakfast offered at the hotel, appreciating its variety and the efforts to provide sustainable options. While there are areas for improvement, particularly concerning the temperature and quality of some hot food items, the helpful and attentive staff, clean and spacious dining area and overall selection exceed many guests' expectations.
The rooms are frequently praised for their spaciousness, modern design and cleanliness. Comfortable beds, beautiful bathrooms and well-maintained facilities contribute to an excellent stay, despite some minor issues such as inconsistent room temperatures and less scenic views. The modern decor and quiet ambiance add to the overall comfort and satisfaction of the guests.
Cleanliness is a consistent strong point with both rooms and common areas maintained to high standards. The hotel's spotless accommodations and detailed attention to cleanliness extend to the pool and other communal areas. The hotel's effective COVID-19 measures further enhance its appeal, making it a preferred choice for cleanliness-conscious travelers.
The staff at Hampton Inn & Suites By Hilton Waterloo St. Jacobs consistently receive high praise for their professionalism, friendliness and attentiveness. Guests appreciate the warm and welcoming demeanor of the reception and front desk personnel, the efficiency of the housekeeping team and the helpfulness of the kitchen staff. The proactive and courteous service leaves a lasting positive impression on guests.
The hotel's free Wi-Fi is noted for its reliability and strong signal, contributing positively to the overall guest experience. Although there are occasional minor issues, the internet service generally meets the needs of travelers requiring dependable connectivity.
The gym and pool facilities also receive positive remarks. The gym is well-equipped with modern equipment, although a few maintenance issues were noted. Guests appreciate the availability and quality of the workout facilities. The pool, particularly enjoyed by families, is well-maintained and warm, despite occasional closures and minor maintenance concerns.
Parking is another positive aspect with ample free parking spaces available, although late arrivals might find limited availability due to ongoing construction. The spacious parking lot adds convenience for guests.
The hotel caters well to families, offering a kid-friendly environment with large rooms and a relaxing atmosphere. Although groups such as sports teams can create some noise and activity, the family-friendly amenities, including a popular pool for kids, make it a favored choice for family vacations.
The beds and linens are generally described as comfortable, contributing to a restful stay. Although comfort can be subjective with some guests finding the beds either too soft or too firm, the overall sentiment is that the beds provide a peaceful night's sleep.
Lastly, the hotel stands out as an excellent choice for business travelers. Its comfortable and spacious rooms, good business facilities including a conference room and valuable perks like free breakfast make it well-suited for work-related stays. Despite minor breakfast setup improvements, the hotel successfully balances work and leisure for business guests.
In summary, the Hampton Inn & Suites By Hilton Waterloo St. Jacobs is highly recommended for its outstanding location, clean and spacious rooms, exceptional staff and various amenities that cater to both leisure and business travelers. The positive guest experiences across multiple categories make it a reliable and pleasant choice for visitors to the area. Show more
InfoSummary of reviewsThe Cambridge Hotel and Conference Centre is highly praised for its strategic location and exceptional service, making it a favored choice for a diverse range of guests. Located conveniently near Highway 401, it provides easy access to major destinations such as Toronto, Waterloo airport, and various southern Ontario attractions. Guests appreciate the proximity to local amenities, including dining options and nightlife, further enhancing the experience and convenience for both leisure and business travelers.
Guests consistently commend the breakfast offerings at the hotel, describing them as exceptional and varied. The breakfast buffet, known for its impressive selection of high-quality dishes, is often cited as a standout aspect of the stay. The warm and inviting atmosphere, coupled with friendly staff, turns breakfast into a delightful and memorable experience.
The Bruce Restaurant in the hotel's lobby also receives high marks. Diners enjoy the delicious food, extensive menu, and local craft beers, complemented by great service and reasonable pricing. Both breakfast and dinner experiences contribute significantly to the positive dining reputation of the establishment.
Room accommodations at the hotel are frequently highlighted for spaciousness, cleanliness, and modern updates. Guests appreciate the equipped amenities, such as Nespresso machines and microwaves, along with comfortable beds and quiet rooms that ensure a restful sleep. While there are minor suggestions for improvement, such as in-room outlets and some bathroom updates, the overall impression is one of satisfaction with room quality and atmosphere.
Cleanliness is another strong feature of the Cambridge Hotel and Conference Centre, with guests consistently noting the impeccably maintained rooms and common areas. The hotel’s commitment to maintaining a hygienic and organized environment extends to excellent housekeeping and supportive, courteous staff, enhancing the overall guest experience.
The staff stands out for their friendly and helpful demeanor, consistently contributing to the welcoming atmosphere of the hotel. Positive interactions with the reception and restaurant team leave a lasting impression on guests, underscoring the attentive and accommodating nature of the personnel.
The hotel's Wi-Fi service is generally reliable and meets guest needs efficiently, though there's room for improvement in terms of bedside charging options. Meanwhile, beds at the hotel are mostly praised for comfort, ensuring many guests enjoy a good night's sleep.
Overall, the Cambridge Hotel and Conference Centre excels in providing a convenient, comfortable, and hospitable environment, making it a highly recommended destination for those visiting the area. Show more
InfoSummary of reviewsThe Best Western Plus Cambridge Hotel is often praised for its prime location, situated conveniently close to major roads like the 401 freeway, and offering easy access to local attractions such as Cambridge Memorial Hospital and African Lion Safari. This makes it ideal for both business and leisure travelers. Proximity to shopping centers and dining options further enhances its appeal, allowing guests to enjoy the local culture with ease.
The hotel is particularly noted for its excellent breakfast offerings, with a wide variety of choices including gluten-free alternatives. Guests appreciate the buffet-style setup and the availability of coffee and tea throughout the day, highlighting the friendly service during breakfast as a key positive aspect.
Rooms at the hotel are spacious and clean, with guests often enjoying the comfortable, large beds. However, some reviews mention the need for renovations and updates to the decor. Despite minor maintenance and cleanliness issues, the overall room experience is generally satisfactory, especially given its price point.
The staff consistently receive high marks for their friendliness and accommodating nature. Guests often highlight the exceptional service provided by team members, from check-in to check-out, including specific mentions of individuals who go above and beyond in their roles. This positive interaction significantly contributes to a welcoming atmosphere.
The pool and hot tub areas are appreciated by families, offering a relaxing and enjoyable experience. While some maintenance feedback exists, the pool is generally well-maintained, with its appeal extending especially to families with children.
For those focused on family travel, the hotel's amenities and thoughtful service add to its allure, with the pool and breakfast being particular hits among young guests. Despite occasional inconveniences, such as elevator delays, the overall family-friendly atmosphere prevails, supported by the responsive and effective staff.
The beds generally provide comfort, with many travelers praising their coziness and conducive sleep quality. While some feedback suggests inconsistencies in comfort, most guests report a satisfactory experience.
In conclusion, the Best Western Plus Cambridge Hotel shines as a budget-friendly option that does not compromise on quality, supported by a friendly and efficient staff. It offers a satisfying stay for travelers seeking reliable hospitality at a three-star hotel. Show more
InfoSummary of reviewsThe Crowne Plaza Kitchener-Waterloo, an IHG hotel, receives commendations for its prime location in downtown Kitchener, making it a convenient base for both leisure and business travelers. Guests appreciate its proximity to numerous attractions, restaurants and shops, as well as its accessibility to public transportation and key venues like the University of Waterloo. The hotel’s location offers ample parking, clean facilities and a sense of safety, contributing to a valued experience.
Breakfast guests enjoy a varied and tasty buffet with commendable service. Nonetheless, issues arise with inclusivity and food quality inconsistencies. Dinner experiences are mixed with good food quality and pleasant service, but critiques focus on high pricing, limited variety and inconvenient operating hours.
Rooms are generally comfortable and clean with some highlighting spaciousness and natural light, particularly in king suites. However, inconsistencies such as outdated decor, small bathrooms and occasional noise disturbances are noted. Cleanliness overall is praised, though minor attention to detail is needed in some areas.
Staff interactions are predominantly positive with many reviews highlighting friendly, helpful and professional behavior, particularly from the dining and front desk staff. However, occasional reports of inconsistent service and rude interactions indicate areas for potential improvement in customer service.
The pool area is an attractive feature with a clean, spacious setup, though some guests find the temperature too cold and amenities lacking. Maintenance and accessibility issues detract slightly from the experience.
Parking receives mixed reviews; while some guests find it convenient, others cite frustrations with extra charges, layout confusion and access challenges. Families enjoy the various entertainment options like the mini-golf course, bowling alley and arcade, which keep children engaged and contribute to a lively stay.
Beds receive high marks for comfort, ensuring a restful night's sleep for most guests. Although the hotel is generally seen as appropriate for its three-star rating, some guests feel the pricing does not always match the expected value. For business travelers, the excellent location and convenient business center are significant advantages, though some find the hotel pricey for short stays.
Overall, the Crowne Plaza Kitchener-Waterloo offers a pleasant stay with notable strengths in location, staff friendliness and amenities, though there are areas that could benefit from enhancement, particularly in terms of value for money and minor service improvements. Show more
InfoSummary of reviewsQuality Inn consistently receives positive reviews, particularly for its convenient and strategic location. Positioned near key highways and airports, it is an excellent choice for both business and leisure travelers. The proximity to shopping centers, restaurants and popular attractions like St. Jacobs Market enhances the overall convenience and enjoyment for guests. Despite its proximity to major highways, the hotel maintains a quiet atmosphere, adding to the comfort of the stay.
The breakfast receives a mix of feedback with many guests appreciating the variety and quality of options, including fresh waffles and good coffee, in a clean dining room. However, there are areas for improvement, such as expanding vegan options and managing the space better during peak times.
Guest reviews frequently highlight the cleanliness and comfort of the rooms, noting that the housekeeping staff is diligent and the rooms are well-maintained. Amenities like refrigerators and microwaves in many rooms add convenience, though some guests have noted minor maintenance issues and dated decor.
The staff at Quality Inn is often praised for their friendliness, helpfulness and efficiency, particularly at the front desk and within housekeeping services. Although there are occasional reports of inconsistent service, the staff's dedication to ensuring a pleasant experience generally shines through.
Free Wi-Fi is provided and while many guests find it reliable, others have experienced intermittent connectivity and weak signals at times. Nonetheless, the hotel's free and accessible parking receives positive feedback for the abundance of spaces and convenience, adding to the overall guest satisfaction.
Family travelers find the Quality Inn accommodating with spacious rooms and interconnected options, ensuring a comfortable stay. The comfortable beds are frequently mentioned as a highlight, although some guests have noted issues with pillow quality and specific mattress conditions.
Overall, Quality Inn fulfills the expectations of its three-star rating, providing an affordable, convenient and pleasant stay with high marks for location, cleanliness and staff service, despite some areas needing improvement. Show more
