4-Star HotelThis hotel boasts an excellent location and comfortable rooms. Guests appreciate the friendly and professional staff, as well as the great breakfast.
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Summary of reviews related to the '4 Star' categoryHotel Krämerbrücke Erfurt receives mixed reviews regarding its claim to a four-star rating. While some guests appreciate the comfort and ambiance, noting that the hotel abides by four-star quality and boasts a luxury standard, others feel it falls short of this classification. Several reviews mentioned discrepancies such as the lack of a fridge or kettle in rooms, absence of expected cosmetic items in bathrooms and an outdated shower, which detracts from its supposed four-star status.
The breakfast service garners particular attention with opinions split. Some find it acceptable for a four-star hotel, yet hardly outstanding and note the missing variety of bread often found in similar establishments. Others are more critical, saying it doesn't meet the four-star standard, which contributes to a disappointing price-performance ratio.
Service levels also appear to be inconsistent. While some guests highlight top-notch service aligning with four-star expectations, others reported a lack of flexibility and subpar interactions, notably at the bar.
Despite these differing perspectives, the hotel is still considered very recommendable by a number of visitors who feel it meets the four-star criteria efficiently. Overall, many guests expected more from the hotel's four-star rating, suggesting that potential visitors temper their expectations.
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