4-Star HotelSummary of reviews related to the '4 Star' categoryWellness Hotel Happy Star offers some mixed experiences for guests. While it is marketed as a four-star establishment, several reviews suggest that it falls short of what one might expect from such a rating. Positive remarks highlight the good pool and clean pool area, as well as the presence of a fitness room and inclusive spa services that potentially justify its star rating for some guests.
However, there are recurring criticisms about cleanliness and maintenance, including issues with worn-out shoes and the absence of bathrobes. Guests frequently note that the hotel lacks certain facilities they would typically expect from a four-star hotel. Additionally, services sometimes did not meet expectations with instances such as the breakfast buffet not being promptly supplemented by 9:00 am.
Overall, while the hotel has features that contribute to a satisfactory stay, the gap between expectation and reality suggests that it may more accurately align with a three-star rating for many visitors.
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