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Travel Charme Gothisches Haus

Wernigerode , Marktplatz 2 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Travel Charme Gothisches Haus is a highly recommended hotel located in the heart of Wernigerode's historic city center. Guests rave about the hotel's perfect location, which is ideal for exploring the city's main attractions and Christmas market. The breakfast buffet is plentiful and offers a wide variety of choices with a focus on regional products and vegetarian options available upon request. The hotel's restaurant is outstanding with sensational food and exceptional dining options. The rooms are cozy and clean with comfortable beds and good quality amenities provided. The hotel prioritizes cleanliness with spotless rooms and bathrooms and a well-maintained wellness area. The staff is incredibly dedicated and welcoming, providing excellent service and personal attention to guests. The spa area is beautiful and has left guests impressed with a variety of relaxation options available. While some guests had mixed opinions on the beds, overall, the hotel is a charming and comfortable choice for travelers.
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Hotel with Spa

The Travel Charme Gothisches Haus is a spa retreat that provides an immersive and sensual wellness experience. Guests are transported to a world surrounded by Harz herbs, moss, pine cones, and the scent of nature. The spa features a relaxation area with heated ceramic loungers, a sauna landscape, a fitness area, and spa treatments. The PURIA Spa features a relaxation area with a whirlpool, a Sabbia Med room that offers a Baltic Sea beach experience and a sauna area with Finnish dry sauna, sanarium and steam bath. In addition to relaxation areas, the spa also offers various beauty treatments and massages, including the popular Gothic special with snow peeling, herbal witches' bath and relaxing back and foot massages. With flexible opening hours and the option to book appointments outside of regular hours, the Travel Charme Gothisches Haus offers a relaxing escape from the the routine of the everyday life.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Comfort Double Room Classically decorated room featuring wooden furnishings, satellite TV and an en suite bathroom.

Superior Double Room Classically decorated room featuring wooden furnishings, satellite TV and an en suite bathroom. This double room offers a spacious layout and a seating area.

Single Room Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

About Travel Charme Gothisches Haus

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Guest Reviews

8.6

Very Good

Location

The Travel Charme Gothisches Haus is a hotel with the perfect location according to guest reviews. Situated directly on the Marktplatz and next to the Rathaus in Wernigerode, the hotel is in the heart of the historic city center. All of the city's main attractions are within walking distance, making it a central hotel that's perfect for exploring. Guests rave about the fantastic location, which is ideal for the Christmas market and for sightseeing. While some guests noted that the noise level in some rooms was high, others found their rooms to be quiet and peaceful. Overall, the Travel Charme Gothisches Haus is an ideal choice for travelers who want a comfortable stay in the middle of all the action.

Breakfast

Travel Charme Gothisches Haus hotel offers a great breakfast experience according to guest reviews. The breakfast buffet is plentiful with a focus on regional products and offers a wide variety of choices. The hotel also provides vegetarian options upon request. The staff is attentive, always refilling items and taking custom orders for eggs. Guests particularly enjoyed the fresh baked goods and regional specialties. Some guests were not impressed with the breakfast, but overall, it is a great value for the price and the hotel's category. The breakfast is served until 11 am and is located in a stylishly decorated restaurant with several rooms, including one with a view of the market square and another in a light-filled glass-covered courtyard.

Dinner

If you're looking for a hotel with exceptional dining options, the Travel Charme Gothisches Haus should be at the top of your list. Guests have described the food as sensational in terms of both appearance and quality and the restaurant itself is said to be outstanding. The location is also a highlight with views of the market square from the breakfast and restaurant areas. The hotel even offers great deals and a cozy bar in the fireplace room. Many guests recommend trying the set menu for dinner, which is described as excellent and beautifully presented. Even those who found the food only acceptable still complimented the chefs' craftsmanship. Overall, the restaurant and kitchen were considered top-notch by the vast majority of guests.

Rooms

The Travel Charme Gothisches Haus hotel offers cozy and clean rooms, some with modern and well-equipped bathrooms. The beds are described as comfortable, though some reviewers mention that the mattresses are on the harder side. Many guests appreciate the cleanliness of the rooms and bathrooms, as well as the good quality of the amenities provided. Some rooms could use an update as furniture and carpets are worn, while others are described as spacious and beautifully furnished. The hotel's charm and atmosphere are praised by many. However, light sleepers may want to request noise-free rooms as some guests mention their experiences with hearing noises from the street or other parts of the hotel. Overall, guests were satisfied with the level of service provided by the hotel staff and the hotel's facilities, including the wellness area.

Beds

Guests of Travel Charme Gothisches Haus have mixed opinions on the beds of the hotel. While some found the mattresses to be slightly too firm or the pillows too small, others raved about the comfort and size of the beds. Some guests mentioned that the mattresses tended to slide apart during the night, but overall, the beds were described as large and comfortable. Several guests noted that the hotel was quiet throughout, ensuring a good night's sleep. The hotel should pay closer attention to making the beds properly, but in general, the beds had very good quality.

Cleanliness

If you're looking for a hotel that prioritizes cleanliness, you might want to consider Travel Charme Gothisches Haus. Guest reviewers frequently describe the rooms as "gemütlich" (cozy) and "sehr sauber" (very clean) with some even going so far as to say they're "super sauber" (super clean). The bathrooms are also highlighted for being spotless and well-equipped. There's even mention of a "sehr ansprechender" (very appealing) wellness area that's kept immaculate. The hotel staff is noted for being helpful and friendly, further contributing to the overall cleanliness and upkeep of the property. While a few reviewers mention small issues like forgotten cleaning cloths or unemptied trash cans, overall the sentiment is overwhelmingly positive with some guests admitting they were surprised by how clean and well-maintained everything was.

Staff

The staff at Travel Charme Gothisches Haus is incredibly dedicated and welcoming, providing excellent service and personal attention to guests. They are friendly, motivated and attentive, going out of their way to be accommodating and helpful. Guests rave about the professionalism and competence of the staff, who are well-trained and perfectly in sync. Although some guests note that the staff may not fully meet the high standards of the hotel, the vast majority describe their interactions as positive and enjoyable. The reception staff are particularly praised for their helpfulness and Tommy and Marcell at the restaurant are singled out as particularly friendly. However, a few guests mention that they encountered some unfriendly or inattentive staff members. Overall, the majority of guests are impressed with the competence and kindness of the staff, labeling them as super friendly, extremely helpful and always interested in making sure guests' needs are met.

Spa

The Travel Charme Gothisches Haus boasts of a beautiful spa area that has left guests impressed. With a variety of relaxation options, including three different saunas, the wellness area is reportedly super and quite large. The sauna landscape and saunabereich are also very nicely designed and have received positive feedback from guests. Many highlight the wellness treatments that were professionally executed. However, some experienced over-crowding in the spa area when the hotel was fully occupied. Overall, guests highly recommend the spa area, but some wished for warmer temperatures in the whirlpool and the wellness area. Despite a few minor issues, the gotische massage was described as sensational and a highlight of the experience.

4 Star

Travel Charme Gothisches Haus is a four-star hotel that offers comfortable and cozy accommodation in a prime location. Although some guests found the facilities a bit dated, the hotel still receives praise for its quality service, including a complimentary minibar. While some guests found the staff overworked and unenthusiastic, this was not the experience for all and in general, the hotel comes highly recommended. The breakfast received mixed reviews with some considering it basic for a four-star hotel, but overall, the hotel seems to be a charming and comfortable choice for travelers.

No, Travel Charme Gothisches Haus doesn't have any pool.

Yes, a spa is available at Travel Charme Gothisches Haus.

No, Travel Charme Gothisches Haus doesn't allow dogs.

No, parking facilities aren't available at Travel Charme Gothisches Haus.

Yes, Travel Charme Gothisches Haus has a gym.

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