4-Star HotelThis modern and stylish hotel offers clean, pleasant rooms and a full range of services. It features a fitness center, restaurant, and bar, providing guests with a well-rounded and convenient experience.
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Summary of reviews related to the '4 Star' categoryHilton Garden Inn Stoke On Trent generally meets the expectations set for a four-star hotel with its newly refurbished, modern decor and high standard facilities. Guests commended the hotel for its clean and well-decorated rooms, which were described as ample-sized and comfortable, providing a superb night’s sleep. The hotel was praised for its great quality and excellent value with luxury that aligns with the Hilton brand's reputation. Many visitors appreciated the good amenities and modern design, as well as the friendly and efficient service provided by the staff.
However, some guests felt that certain aspects did not entirely live up to four-star standards. There were criticisms about the limited variety in the breakfast offerings and the scant tea tray in the rooms. Noise levels in the rooms and a lack of attentiveness in service were also noted by a few visitors. Despite these issues, the overall consensus highlights that the hotel offers a quality stay at a reasonable price, living up to its four-star rating in many aspects, though with room for improvement in specific areas.
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