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Summary of reviewsThe Family Tree hotel has earned high praise across various aspects, establishing itself as a prime accommodation choice in the Peak District. Its location is celebrated for offering convenient access to local attractions, including the tramway museum and Matlock with a train station just a brief walk away. Onsite parking further enhances the appeal, making it easy for travelers to explore the surrounding areas with peace of mind.
Guests consistently highlight the serene garden and tranquil atmosphere, which provides an ideal backdrop for both relaxation and adventure. The property stands as a hidden gem, offering a mix of historical charm and modern convenience.
One of the hotel's standout features is its breakfast, which has been described as fantastic and amazing. The breakfast spread includes high-quality cooked items, fresh continental selections and options catering to gluten-free and vegetarian diets. Many guests appreciate the generous portions and excellent value included in the room price, setting them up perfectly for a day full of exploration.
The rooms at The Family Tree are another significant highlight. Described as ultra-clean, comfortable and tastefully decorated, the accommodations offer a cozy yet modern ambiance. Guests appreciate the spaciousness, bright decor and the exceptionally comfortable beds, which contribute to restful nights. Special mention is often made of rooms like 'Willow' and 'Sycamore' for their impeccable presentation.
Cleanliness is a consistent theme in reviews with the hotel maintaining a spotless environment throughout, from the bedrooms to the bathrooms. The attention to detail in cleaning and the provision of modern amenities enhance the overall quality of the stay.
The hotel's staff significantly contribute to its outstanding reputation. Described as friendly, helpful and welcoming, staff members, including hosts like Charlie, leave lasting positive impressions on guests. Their attentiveness and willingness to accommodate special requests add a personal touch that enhances the overall guest experience.
Parking at The Family Tree is straightforward with ample, secure spaces available both onsite and across the street. Despite minor initial confusion, guests generally find the parking facilities convenient and accessible.
Beds at The Family Tree receive particular acclaim for their comfort with many guests noting them as some of the best they've experienced in a B&B, ensuring a restful night's sleep.
Though situated on a busy main road, The Family Tree manages to offer a quiet and welcoming environment. Minor issues such as occasional noise or discolored tap water are quickly overshadowed by the overwhelming positive feedback regarding the service, cleanliness and breakfast quality. The hotel consistently exceeds expectations for a three-star rating, providing excellent value and making it a reliable choice for travelers. Overall, The Family Tree is highly recommended for anyone seeking a blend of comfort, hospitality and convenience during their stay in Derbyshire. Show more
Read review summaries for all categories
Categories
Bed & Breakfast with Free Wi-Fi
Bed & Breakfast with Parking
Cheap Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Superior King RoomThe double room provides a tea and coffee maker, as well as a private bathroom featuring a bath. The unit offers 1 bed.
King RoomThe double room offers a tea and coffee maker, as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe King RoomThis double room has a private bathroom and a tea and coffee maker. This double room offers a flat-screen TV. The unit has 1 bed.
Standard King RoomThis double room has a private bathroom and a tea and coffee maker. This double room features a flat-screen TV. The unit has 1 bed.
Guest Reviews
9.4
Excellent
Location
Nestled in a beautiful and historic location, The Family Tree offers a prime spot for those aiming to explore the Peak District and its surrounding areas. With the train station just a quick two-minute walk away, accessibility is one of its standout features. Visitors have praised its convenient positioning, allowing easy exploration of nearby attractions such as the tramway museum, Matlock and various spots within the Derwent valley.
In addition to its strategic location, the hotel provides the added advantage of onsite parking, which many found particularly useful. Despite being near a busy road intersection, the place manages to maintain quiet and peaceful surroundings, ensuring a restful stay.
The serene garden and lovely atmosphere contribute to its charm, creating an ideal base for both relaxation and adventure. Whether venturing into the picturesque Peaks or diving into local attractions, guests have consistently found the location excellent for their varied needs. This well-maintained property stands out as a hidden gem for anyone planning their Derbyshire adventures.
Breakfast
The breakfast at 'The Family Tree' hotel receives overwhelmingly positive feedback from guests. Reviewers frequently praise the breakfast as fantastic, excellent and amazing. The variety of choices stands out with options ranging from high-quality cooked items like a full English breakfast to fresh continental selections including cereals, fruits, yoghurt, croissants and juices. The emphasis on quality produce and wonderful presentation is a constant theme with many guests enjoying the flexibility in serving times.
Gluten-free and vegetarian options are also mentioned positively, reflecting the hotel's commitment to catering to diverse dietary needs. Descriptions often highlight the breakfast as plentiful, delicious and of a very high standard with phrases like totally delicious and huge and fresh and nicely presented being common.
Guests appreciate the inclusion of breakfast in the room price with some indicating it offers great value for money. Overall, 'The Family Tree' offers a breakfast experience that not only delights but also sets guests up perfectly for a day of activities.
Rooms
At 'The Family Tree', guests consistently praise the hotel rooms, emphasizing their comfort and cleanliness. The beds are described as exceptionally comfortable, ensuring a restful night's sleep. Many guests highlight the high standard of room decoration and thoughtful touches that enhance their stay. The rooms are described as bright, fresh and spacious, providing a cozy yet modern ambiance.
Guests appreciate the hotel's attention to detail, noting that the rooms are impeccably clean and well-equipped with all necessary amenities. The bathrooms also receive high marks for cleanliness and style. Specific rooms such as the 'Willow' and 'Sycamore' are frequently mentioned for their tasteful decor and spotless presentation.
In addition to the interior qualities, guests enjoy the quiet setting of the rooms, which are set back from the road. This provides a peaceful atmosphere ideal for relaxation. The friendly owner and warm welcomes further enhance the overall experience.
In summary, 'The Family Tree' offers beautifully decorated, ultra-clean and exceptionally comfortable rooms, making it a highly recommended stay for travelers seeking both relaxation and modern comfort.
Beds
The Family Tree hotel boasts an array of extremely comfortable beds, garnering consistent praise for providing guests with some of the best sleep they have ever had. Numerous reviewers highlighted the beds as being very comfortable, comfy and perfect with some going as far as to describe them as the best they have ever experienced in a B&B. Guests mentioned the beds being large, firm yet cozy and perfectly supportive, contributing to an overall pleasant stay. Paired with the highly commended amazing breakfast, The Family Tree hotel ensures a restful and satisfying guest experience.
Cleanliness
'The Family Tree' has set a high standard for cleanliness, earning praise from guests for its well-decorated, comfortable and exceptionally tidy accommodations. Rooms are consistently described as spotlessly clean, warm and well-appointed with beautiful decor and modern amenities. Guests appreciated the extra touches of comfort, noting that the linens smelled amazing and rooms were fully stocked with essentials.
The bedrooms and bathrooms received accolades for their immaculate conditions with many reviewers noting the attention to detail in maintaining a pristine environment. This extends to the entire property, as numerous guests highlighted that everything was clean and well-kept throughout their stay.
Guests also found the rooms to be spacious, quiet and welcoming, contributing to a peaceful and comfortable experience. The cleanliness and overall maintenance were often described as impeccable with impressive efforts from friendly and helpful staff to keep the hotel in top condition. The combination of cleanliness, comfort and attentive service makes 'The Family Tree' a standout choice for travelers.
Staff
The Family Tree hotel has garnered an impressive array of positive feedback regarding its staff, who are consistently described as friendly, helpful and welcoming. Guests have enjoyed interactions with both the owners and the staff, often highlighting the interesting backstory of the business. The family-run establishment exudes warmth, demonstrating an evident love for hospitality.
Many reviews specifically commend the staff's attentiveness with several guests noting exceptional friendliness and the ability to accommodate special requests such as early check-ins. Staff members have been repeatedly praised for being approachable, kind, generous and knowledgeable, contributing significantly to the hotel's excellent atmosphere.
The hotel's hosts, including individuals like Charlie, have left lasting impressions with their hospitable nature. Service is frequently described as excellent with guests feeling invited and cared for. Overall, The Family Tree's staff is a cornerstone of its high standard of service, making guests feel at home and ensuring a pleasant stay.
Parking
The Family Tree offers a variety of convenient parking options that guests appreciate. There is free parking available both onsite and just across the street, ensuring ample spaces for visitors. The onsite free car park is secure and large, adding an extra layer of convenience. While some found the parking situation slightly unclear initially, most guests highlighted the ample availability of parking and the proximity of the car park to the hotel. Overall, parking at The Family Tree meets the needs of travelers with ease and convenience.
3 Star
Located on a busy main road, The Family Tree hotel offers a welcoming and comfortable stay. Guests have praised the establishment for its attractive and clean rooms, equipped with every comfort necessary for a pleasant experience. The standout feature is the breakfast, lauded for its excellent quality and wide selection, described as exceptional by multiple reviewers.
Despite minor issues, such as occasional noisy surroundings and a brief instance of discolored tap water, the overall sentiment is highly positive. Many guests expressed a willingness to return, indicating that the superior service, great value and comfortable accommodations make it a reliable choice. Though some believe the service could be slightly improved, the hotel still delivers excellent value for money, exceeding expectations for a standard three-star rating.
No, The Family Tree doesn't have any pool.
No, a spa isn't available at The Family Tree.
No, The Family Tree doesn't allow dogs.
Yes, parking facilities are available at The Family Tree.