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Summary of reviewsThe Best Western Gold Rush Inn in Whitehorse is highly praised for its central downtown location, making it ideal for exploring local attractions and convenient for both business and leisure travelers. Guests are impressed by the easy access to the city's vibrant main street and a popular onsite restaurant, all within a peaceful setting that facilitates a balance of relaxation and exploration.
Breakfast at the hotel is notably appreciated, often described as excellent, with cheerful staff enhancing the experience. Although breakfast is not always complimentary, and there are varied opinions on its value, some guests find it included in their room rate, adding a convenient touch to their stay. The inclusion of a free airport shuttle service further contributes to the hotel's strong recommendation.
The hotel offers clean, comfortable, and spacious rooms, with particular acclaim for the renovated accommodations on the 4th floor that merge modern updates with the charm of the older building. Minor concerns, such as thin walls and lower ceilings leading to potential noise issues, are offset by the welcoming nature of the staff and comprehensive amenities.
Cleanliness is another strong point for the hotel, with guests consistently noting the well-maintained rooms and the friendly service. Despite occasional reports of worn-out carpets and minor cleanliness issues, overall accommodations are recognized as clean and quiet.
The staff at Best Western Gold Rush Inn garner high praise for their friendly demeanor and helpfulness, significantly enhancing the guest experience. Reception staff, especially Akshita, are commended for their welcoming attitude and local knowledge. While there are mentions of communication improvements with the restaurant, the overall impression is that of a dedicated and attentive team committed to ensuring guests feel valued and cared for. Show more
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Categories
Dog Friendly Hotel
This hotel allows two pets up to 80 lbs for a fee. Only specific rooms on the second floor are pet-friendly.
3-Star Hotel
The Best Western Gold Rush Inn is well-regarded for its reliable service and comfortable accommodations. It offers standard amenities expected from the Best Western brand, ensuring a pleasant stay for all guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen Room - Non-SmokingThe unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe unit has 2 beds.
King Room with Sofabed - Non-SmokingThe quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The unit has 1 bed.
Queen Room with Spa Bath - Non-SmokingThe unit has 1 bed.
King Room with Sofabed - Non-SmokingThe unit offers 1 bed.
Queen Room with Sofa Bed - Non-SmokingThe unit offers 1 bed.
Queen RoomThe unit offers 1 bed.
Queen Suite with Sofa BedThe unit has 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThe unit has 3 beds.
Double Room with Two Double BedsThe unit has 2 beds.
Queen Suite with Sofa Bed
Queen Room with Two Queen Beds & Desk - Non-SmokingThe unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Nestled in the heart of Whitehorse, the Best Western Gold Rush Inn boasts an enviable downtown location that serves as a gateway to the vibrant city life. Guests consistently praise its proximity to the main street, making it an ideal spot for exploring the charming local attractions. Whether on a business trip or a leisurely adventure, the hotel's central position ensures easy access to work sites and the bustling downtown area. Visitors appreciate the convenience of having a good restaurant right on the premises, enhancing the overall experience with its unique ambiance and character. Besides its prime location, the hotel excels in service and cleanliness, leaving guests impressed by the warm and welcoming staff. The peaceful yet central setting perfects the balance between relaxation and exploration, offering everything needed to make a stay in Whitehorse truly enjoyable.
Breakfast
The breakfast at the Best Western Gold Rush Inn receives largely positive feedback from guests. Many highlight the quality of the breakfast, describing it as excellent and great, with some considering it the best part of their stay. Guests appreciate the cheerful staff who enhance the morning experience. However, some mention that breakfast is not complimentary, and there are mixed opinions regarding its value for money. Despite this, there are instances where the breakfast is noted as being included in the room rate, adding to the convenience. The onsite restaurant also receives praise, and coupled with the free shuttle service from the airport, the hotel is highly recommended for visitors to Whitehorse.
Rooms
The Best Western Gold Rush Inn offers guests clean and comfortable accommodations, consistently praised for their spaciousness. Many reviewers appreciate the good size of the rooms, which tend to provide adequate space for relaxation. Comfort extends to the beds and linens, ensuring a restful night's sleep. The hotel also offers rooms that have been renovated, particularly on the 4th floor, blending modern updates with the charm of an older building.
While close proximity to Sacred Heart Cathedral and the airport is a noted advantage, some mention of thin walls and lower ceilings hints at potential noise issues. However, the considerate amenities and friendly staff largely compensate for these architectural quirks. Overall, the hotel provides a satisfactory stay with a convenient location and reliable airport shuttle service.
Cleanliness
The Best Western Gold Rush Inn is frequently praised for its cleanliness, with many guests noting the clean and comfortable rooms as well as the friendly service. The modern rooms have been refurbished, ensuring a pleasant stay for travelers. However, some feedback points to areas needing improvement, such as a strong septic smell in the bathroom and worn-out carpets. While clean towels and sheets are generally expected, occasional lapses like unchanged sheets or stray hairs on the towels have been mentioned. Overall, the positive remarks highlight clean, quiet, and well-maintained accommodations.
Staff
The staff at the Best Western Gold Rush Inn consistently receive high praise for their friendly nature and helpful service. Many guests appreciate the excellent service, which keeps them returning to the hotel. The reception staff, including a standout team member named Akshita, are frequently mentioned for their welcoming attitude and in-depth knowledge of the area, enhancing the guest experience. Guests often highlight the courteous and accommodating team, ensuring a pleasant stay. Although there are minor mentions of areas for improvement in communication with the restaurant and some lukewarm interactions, the overall consensus points to a dedicated and attentive staff committed to making guests feel cared for.
No, Best Western Gold Rush Inn doesn't have any pool.
Yes, a spa is available at Best Western Gold Rush Inn.
Yes, Best Western Gold Rush Inn welcomes dogs.
No, parking facilities aren't available at Best Western Gold Rush Inn.