4-Star HotelSituated in Bruges, Hotel Montanus is known for its cozy atmosphere and convenient location. It offers comfortable rooms, a charming courtyard, and personalized service, ensuring a pleasant and comfortable stay.
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Summary of reviews related to the '4 Star' categoryHotel Montanus offers an appealing stay with its beautiful property and superb location, which many guests found delightful. The on-site restaurant is well-regarded, contributing positively to the hotel’s four-star rating due to the quality dining experience it provides. However, several aspects of the hotel fall short of the expectations for a four-star establishment.
Guests pointed out that the services are below the standard, highlighting issues such as an empty minibar in the rooms, limited to only a couple of small water bottles from Colruyt, which was considered insufficient for the level and price of the accommodation. Some also mentioned that the rooms felt more like garden sheds, lacking the luxury one would anticipate.
The breakfast service received mixed reviews; while the spontaneous provision of egg dishes was appreciated, overall it was suggested that it could be improved. Additionally, there were complaints regarding the lack of attentiveness and guest gestures from the reception staff, underscoring a need for improvement in service quality.
Overall, while the property and dining stand out positively, the service and room amenities require enhancements to meet the four-star expectations fully.
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