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Summary of reviewsHotel Kozerki receives highly favorable reviews across several categories. Its prime location near Warsaw, nestled by a forest, offers guests a serene and quiet retreat with easy access to the capital and surrounding attractions like Suntago water park and Mszczonów thermal baths. The extensive and charming hotel complex is highly appreciated for its peaceful and fresh air environment, although some guests noted minor difficulties in locating the reception area.
The breakfast experience at Hotel Kozerki is frequently praised for its delicious and varied offerings served in the ToTu Restaurant. Guests enjoy a wide selection of hot and cold dishes, comparable to those found in higher-rated establishments with breakfast included in the room price.
Dinner at the hotel's ToTu Restaurant receives positive feedback for its excellent service and great food, particularly the pizza and tapas. While most dining experiences are commendable, a few guests mentioned that some dishes could be improved, especially those involving fish and the children's menu.
Rooms at Hotel Kozerki are modern, clean and stylish, although often described as compact. Guests appreciate the comfortable beds, ergonomic design and high standards of cleanliness. A few practical limitations, such as small room size and minor issues with air conditioning or window darkening, were noted, but overall, the accommodations meet or exceed expectations.
The hotel maintains exceptional cleanliness both in the rooms and the overall complex. The modern, well-kept appearance of the property contributes to its appeal, ensuring a pleasant stay for guests.
Staff at Hotel Kozerki are commonly described as friendly, professional and helpful, particularly at the reception. Despite occasional language barriers, staff efforts are appreciated with translation tools mitigating communication issues.
The pool facilities at Hotel Kozerki are a notable highlight, featuring a heated outdoor pool, snack bar and a variety of pools suited for different age groups. The public pool access requires a deposit and additional cost for sunbeds, but guests generally find the experience enjoyable, especially with the entertainment options for children.
Families find Hotel Kozerki to be an ideal destination, especially those interested in tennis and other sports. The extensive outdoor space, peaceful environment and family-friendly amenities are frequently highlighted, making it a great choice for family vacations.
The beds at Hotel Kozerki are particularly praised for their comfort, contributing to a restful stay. Clean bed linens and cozy accommodations enhance the overall comfort, despite minor issues such as room reassignment or bed type preferences.
Overall, Hotel Kozerki is highly recommended for its excellent location, delightful breakfast, comfortable and clean accommodations, friendly staff, inviting pool facilities and family-friendly atmosphere.
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