The Emmbrook Inn Hotel is a hidden gem that offers great value for money and an ideal location for many travelers. Guests rave about the attached pub with a pleasant outdoor seating area and the convenience of car parking right outside the rooms. The breakfast is fantastic with plenty of choices and quality ingredients and the Thai food in the onsite restaurant is phenomenal. While some rooms were basic or a bit old-fashioned, they were all clean and tidy. The standard of cleanliness throughout the accommodation is impressive and the staff is friendly, accommodating and polite. However, some guests had mixed reviews about the beds with some finding them uncomfortable and in need of updating. Overall, The Emmbrook Inn Hotel offers good value for money and a very enjoyable stay.
Overall, Cantley House Hotel in Wokingham is highly recommended for its stunning location, excellent service and clean and spacious rooms. The breakfast is outstanding with generous portions of delicious food and the staff are friendly, helpful and accommodating. The dinner options have some mixed reviews with some finding the menu limited and expensive, but others enjoyed the food and the restaurant. The beds received mixed reviews with some guests finding them uncomfortable or in need of an update, but many were satisfied with the comfortable and clean bedding. Some areas of the hotel may have minor issues, such as dated furnishings and occasional spots of uncleanliness, but in general, guests had a lovely stay and highly recommend this hotel.
DoubleTree by Hilton St. Anne's Manor is a hotel that boasts a beautiful location, conveniently close to both Reading and Wokingham city centers and easily accessible from the motorway. The staff are friendly and accommodating, making your stay even more pleasant. The hotel offers a good variety of breakfast options, but the quality and service need improvement to be worth the price paid. The dinner experience seems to have mixed reviews with some guests enjoying their experience, but many finding it average or poor quality and not good value for money. The rooms are generally spacious and lovely, but some may have issues with heating or cleanliness. The staff receive high marks for excellent customer service, although some guests reported negative experiences with staff. The spa facilities were disappointing for some guests, but those who were able to take advantage of the available treatments had a lovely experience. The pool facilities were enjoyable, but some guests were disappointed with the closure of the pool for maintenance. Parking is ample and easily accessible, making it a stress-free experience. Families can enjoy the hotel's swimming pool and comfortable and spacious family rooms. The beds seem to be a mixed bag with some guests finding them comfortable and others finding them uncomfortable. Overall, the DoubleTree by Hilton St. Anne's Manor is a good value for money hotel located in a nice building in a pleasant location.
This hotel has nine DDA compliant accessible rooms with wider doorways, walk-in showers, lowered basin, hanging rails, supportive handrails, low hooks and mirrors, and emergency pull cords. It provides additional equipment like hearing loops and vibrating pillows. Designated accessible parking and accessible common areas are available, and guide dogs are welcome.
Summary of reviews related to the 'Accessible' category
The accessibility of the Crowne Plaza Reading East has received mixed feedback from guests. While some were satisfied with their rooms, such as the positive mention of a good disabled shower with a seat and a well-placed twin accessibility room, others reported issues with lack of accessibility, particularly for wheelchair users. Some guests had mobility issues and appreciated the hotel's consideration, though one guest with an elderly mother experienced problems with the lift. Another concern was the unavailability of toiletries when requested. Despite these challenges, the hotel appeared to meet the needs of some guests, such as those on business trips seeking an adequate stay. Overall, the accessibility of the Crowne Plaza Reading East may be suitable for some but not all guests with disabilities.
Coppid Beech is a highly praised hotel with guests commending its great location for exploring the area, particularly for those visiting Legoland or Windsor Castle. Breakfast is described as fantastic with good selection and variety of fresh food and dinner receives mixed reviews for its hit or miss quality, although good service and atmosphere are noted. Rooms are spacious and clean with some mentioning the need for updating. The staff is friendly and accommodating and the pool and leisure facilities are popular among guests. Free parking is available and convenient. Families will appreciate the spacious family rooms, but food options for children may be limited. The beds are comfortable and spacious. Overall, Coppid Beech is a great choice for a comfortable and well-equipped hotel.
Summary of reviews related to the 'Accessible' category
Easthampstead Park appears to offer a mix of accessibility features, which could cater to many but may not meet every expectation. The hotel's accessible rooms are generally well-received with specific praise for being fully equipped and comfortable, particularly highlighting the bathroom facilities. The main building offers good accessibility, including wheelchair access and easily navigable elevators and stairs. Guests appreciated the great location, ease of access via public transit or Uber, as well as convenient parking close to the hotel entrance.
However, it's important to note some inconsistencies. There seem to be significant accessibility shortcomings in the annex area, including the lack of a lift, which might pose challenges for those with mobility issues. Some guests found that certain accessible rooms had limited space or were not as expected. Additionally, the hotel lacks certain modern conveniences like electric car chargers and room service ordering.
Overall, while Easthampstead Park features several commendable accessibility aspects, especially in the main building, it may require some improvements to better serve all guests with disabilities.
Summary of reviews related to the 'Accessible' category
Guests frequently highlight the accessibility of the Wee Waif by Greene King Inns, making special note of its convenient access into Reading and its accessible location and amenities. The hotel offers accessible parking spaces and has a broad, easy-to-navigate car park. Rooms with accessible facilities receive praise for their size and dining areas are also noted to be accessible. Staff are mentioned for their friendly demeanor, going the extra mile to accommodate guests with special needs, such as allowing early check-ins and providing access to the disabled toilet.
However, some guests find accessing the shower challenging as it requires climbing into a bathtub, which may not be feasible for everyone. Despite this, the hotel’s accessibility overall is well-regarded with specific mentions of it being a suitable venue for special events, like weddings, thanks to its easy access and good parking areas.
Summary of reviews related to the 'Accessible' category
Warbrook House Heritage Hotel presents a picturesque country manor setting with a mix of accessibility features for guests with disabilities. The hotel does provide some accommodations, such as ground-floor rooms and accessible bathrooms designed to assist those with mobility issues. However, several areas pose challenges. Guests have noted that the distance between rooms and the main building can be problematic for those with medical or mobility needs, as no assistance is provided. While rooms with walk-in showers are available, these are limited to accessible accommodations.
For wheelchair users, access is primarily at the back of the building, which is not especially convenient. The absence of lifts means that guests needing a second-floor room must navigate narrow and steep staircases—an obstacle compounded by the hotel's listed building status, which restricts modifications. Additionally, there are inadequate disability parking spaces, and the lack of proper handrails in the bath can be inconvenient for those needing support.
Despite these challenges, some guests have found the facilities fit for purpose, with rooms setup to cater to disabled access. While the hotel's beautiful manor ambiance can be inviting, the practicalities of navigating the premises are critical considerations for guests with disabilities.
Village Hotel Bracknell receives favorable reviews across multiple categories, creating a compelling choice for travelers. The location is a standout feature, praised for its strategic convenience near key attractions such as LEGOLAND, Lapland UK and Ascot Races. Guests find the hotel's proximity to the motorway, nearby amenities and modern, clean facilities particularly appealing. Despite minor traffic noise and distance from the railway station, the location's accessibility enhances its desirability for leisure and business travelers alike.
The breakfast at the hotel garners positive feedback overall with many guests enjoying a variety of hot and cold options, excellent croissants and friendly service. However, some guests experienced issues with long waits, lukewarm food and a lack of healthier options like fresh fruit. The dinner experiences are similarly mixed; while the food quality is described as great and delicious, service delays and high prices are areas for improvement.
Rooms at Village Hotel Bracknell receive commendation for their spaciousness, modern design and comfort, notably the family rooms with well-appointed amenities like coffee machines and premium TV channels. Nevertheless, issues such as poor lighting, noise disturbances and cleanliness inconsistencies have been pointed out.
Cleanliness standards at the hotel vary with some guests praising the well-maintained and tidy environment, particularly in the pool and spa areas. However, others have noted dust, stains and inadequate housekeeping as areas needing attention.
Staff service stands out with numerous mentions of friendliness, helpfulness and professionalism. From efficient receptionists to courteous housekeeping staff, the hotel's customer service receives high marks, despite occasional understaffing during peak times.
The WiFi and TV amenities provide a generally positive experience with fast and reliable connectivity, although some guests faced technical issues and noted a lack of complimentary access. The gym facilities are another highlight, described as modern, clean and well-equipped, though the area can become crowded, causing occasional noise disturbances.
The pool facilities are highly regarded, especially by families, for being lovely, clean and child-friendly. While some guests noted temperature and overcrowding issues, the overall sentiment remains positive, reflecting enjoyable experiences.
Parking at the hotel is largely appreciated for its ample and secure options, particularly the complimentary weekend parking. However, additional parking fees were a concern for some guests.
Overall, the Village Hotel Bracknell is a favorable choice for its strategic location, modern amenities and family-friendly offerings with room for improvement in service consistency, housekeeping and breakfast operations.
This hotel offers accessible en-suite rooms, and its restaurant (Coppa Club) is on one level with ramps. It features lift access, vibrating pillow alarms, and visual fire alarms. The hotel has wheelchair-accessible business centres, lounges, parking, and paths of travel. Adapted baths, lowered sinks, and toilets with grab rails are available.
This hotel offers 'Standard Queen Bed, Accessible Bathtub (Walk in Shower)' and 'Standard Queen Room - Disability Access' as well as 'Standard Queen Room with Accessible Walk-In Shower'. Accessible rooms are available, and service animals are permitted. Accessible parking is also provided.
Summary of reviews related to the 'Accessible' category
The Holiday Inn Reading South M4 Jct 11, an IHG Hotel, receives mixed reviews regarding accessibility, though the overall sentiment leans positively. Many guests noted the hotel's accessible parking and quiet environment, affirming that the hotel is designed with accessibility in mind. Specific mentions included accessible rooms and facilities, as well as an accessible lift and ramp, making it easier for wheelchair users.
Guests appreciated the accessible bathrooms, particularly in ground floor room 106 and commended the helpfulness of the staff in addressing any accessibility needs. The location of the hotel was highly praised for its convenience and individuals found the quality of the rooms ideal, enhancing their stay.
However, some reviews indicated areas needing improvement, such as poor access to corridors and rooms and described the bathroom furniture as less suitable. Despite these critiques, many guests found the hotel to be accommodating and suitable for disabled access, making it a recommended choice for travelers seeking accessible accommodations.
This hotel has 10 accessible rooms with accessible en-suite facilities and wet rooms/wheel-in showers. Adjoining rooms are available. It offers a designated drop-off point, accessible parking, and accessible toilet facilities. The hotel has lift access, and staff can reconfigure room furniture for turning space.
Summary of reviews related to the 'Accessible' category
The Hilton Reading has garnered positive feedback for its accommodations for guests with disabilities. Many reviews highlight the hotel's accessible rooms, describing them as perfect and truly accessible. The facilities offer easy entry with no steps at the entrance and good elevators, making movement within the hotel simple and efficient. Accessible parking spaces and smooth ramps further enhance convenience for wheelchair users.
Guests also appreciate the availability of assisted toilets and options like wet rooms. The hotel provides intuitive guidance and assistance upon request, including readable visual displays and support from facilitators. Automatic doors and accessible poolside areas are additional amenities that cater to guests with disabilities.
The hotel's location is praised for being very accessible to town transport and amenities. Breakfast and other accessible amenities are highlighted as satisfactory and the property is noted as disabled-friendly and accommodating. However, there are occasional mentions of dated bathrooms and accessibility issues with wheelchairs, suggesting that some facilities may require updates. Nonetheless, the overall experience for guests with disabilities at Hilton Reading remains positive, thanks to its inclusive amenities and thoughtful design.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are deaf
People who are blind
People with autism
People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No