Accessible HotelThis hotel has nine DDA compliant accessible rooms with wider doorways, walk-in showers, lowered basin, hanging rails, supportive handrails, low hooks and mirrors, and emergency pull cords. It provides additional equipment like hearing loops and vibrating pillows. Designated accessible parking and accessible common areas are available, and guide dogs are welcome.
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Summary of reviews related to the 'Accessible' categoryThe accessibility of the Crowne Plaza Reading East has received mixed feedback from guests. While some were satisfied with their rooms, such as the positive mention of a good disabled shower with a seat and a well-placed twin accessibility room, others reported issues with lack of accessibility, particularly for wheelchair users. Some guests had mobility issues and appreciated the hotel's consideration, though one guest with an elderly mother experienced problems with the lift. Another concern was the unavailability of toiletries when requested. Despite these challenges, the hotel appeared to meet the needs of some guests, such as those on business trips seeking an adequate stay. Overall, the accessibility of the Crowne Plaza Reading East may be suitable for some but not all guests with disabilities.
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