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Summary of reviewsBAMBOO GARDEN Shinyokohama Adult Only, formerly known as REFTEL, offers a well-rounded and enjoyable experience for its guests, characterized by its advantageous location, comfortable accommodations, cleanliness, and friendly staff. Conveniently located near Shin-Yokohama Station, the hotel provides easy access to public transportation while maintaining a quiet and peaceful environment. The proximity to convenience stores further enhances its appeal, though dining options in the immediate area could be more varied.
The rooms at BAMBOO GARDEN are highly regarded for their spaciousness, cleanliness, style, and excellent amenities, including jacuzzis and large, comfortable beds. Guests find the rooms well-equipped and appreciate features like a diverse selection of shampoos, bath additives, complimentary drinks, and a relaxed check-out time. The value for money is noteworthy, with minor drawbacks such as thinner walls being easily outweighed by positive aspects.
Cleanliness is a standout feature, with most areas of the hotel, including rooms and water facilities, being exceptionally clean. While occasional oversights like dust behind televisions are noted, the hotel's overall hygiene surpasses other accommodations in the same price range, ensuring a comfortable and clean stay.
The staff is consistently praised for their warm and polite service, with receptionists noted for their helpfulness and clear communication. Guests appreciate the convenience of free parking and the flexibility for late checkouts, as well as the abundance of on-site amenities such as movies and personal care products. Though access to some hair treatments is limited for non-members, the overall service and amenities contribute to a welcoming atmosphere that encourages longer stays.
In conclusion, BAMBOO GARDEN Shinyokohama Adult Only successfully combines convenient location, well-appointed rooms, high standards of cleanliness, and exceptional staff service, making it a compelling choice for guests seeking comfort and relaxation. Show more
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Categories
Love Hotel for Adults Only
This hotel offers a unique and relaxing atmosphere designed for adults. It is located in Kohoku-ku Shinyokohama.
Love Hotel with Free Wi-Fi
Love Hotel with Parking
3-Star Love Hotel
Room Types
Queen RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room offers a tea and coffee maker, a sofa, pajamas, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. This double room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a sofa. The unit has 1 bed.
Economy Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a sofa and a flat-screen TV with streaming services. The unit offers 1 bed.
Standard Double RoomThe spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a sofa and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
BAMBOO GARDEN Shinyokohama Adult Only, formerly known as REFTEL, is strategically situated near Shin-Yokohama Station, making it a convenient choice for travelers relying on public transportation. Guests appreciate the short walk to the station, allowing easy access to JR trains. The hotel's location is relatively quiet, providing a peaceful environment despite being close to the city. A bonus feature for visitors is the proximity of convenience stores, offering easy access to essentials. However, some guests found the local area lacking in dining options, which could be a slight drawback. Navigating to the hotel can be a bit challenging for first-time visitors, with some confusion about the exact location and the need to cross an overpass, which may present difficulties under certain conditions. Nonetheless, the overall convenience of its location often leaves a positive impression on guests.
Rooms
BAMBOO GARDEN Shinyokohama Adult Only, formerly known as REFTEL, is gaining positive feedback for its room features and amenities. Guests are consistently impressed with the spaciousness and cleanliness of the rooms, which are noted to be both stylish and refreshing. The hotel offers great value for money, with rooms that are well-equipped, boasting features like jacuzzis and large, comfortable beds. A plethora of amenities, including a diverse selection of shampoos and bath additives, adds to the luxurious experience. The welcome perks, such as a complimentary drink and a relaxed check-out time until midday, are appreciated by visitors. Although some mention minor drawbacks, such as thinner walls and variations in room size, the overall experience remains comfortable and satisfying, thanks to a combination of excellent room facilities and attentive service.
Cleanliness
Bamboo Garden Shinyokohama, formerly known as Reftel, offers a commendable blend of cleanliness and comfort, enhanced by attentive service. Guests overwhelmingly appreciate the hotel's cleanliness, noting that rooms are extremely clean, providing a comfortable stay. The female staff at the reception are praised for their excellent responses, contributing to a positive overall experience. The presence of great amenities further elevates the hotel's standing, making extended stays more enjoyable.
While most areas, including water facilities, are praised for their cleanliness, there are occasional oversights such as dust accumulation behind the television and curtains, and some instances of dirt left in certain rooms. Despite these minor issues, the hotel is deemed cleaner and more hygienic compared to other accommodations within the same price bracket, with new and clean equipment enhancing guests' comfort.
Beds and room sizes offer sufficient space without feeling cramped, even for two occupants, ensuring a relaxing atmosphere. Welcome drinks are appreciated as a thoughtful gesture, adding to the overall experience. While the bathroom and washing areas might be on the smaller side, they are within an acceptable range considering the value for money the hotel provides.
Staff
The staff at BAMBOO GARDEN Shinyokohama, formerly known as REFTEL, consistently receive high praise for their kind and polite customer service. Guests frequently mention the staff's friendly demeanor and excellent service, particularly highlighting the helpful receptionists who provide clear explanations and attentive service. Many appreciated the convenience of free parking and the flexibility offered for those preferring to drive and have a late checkout. The abundance of on-site amenities, such as a wide selection of movies, dramas, and personal care products, adds to the comfort of the stay. While there is a mention of limited access to certain amenities like hair treatments for non-members, overall, the staff and amenities contribute to an enjoyable experience that encourages guests to consider extended stays.
No, BAMBOO GARDEN Shinyokohama only Adult doesn't have any pool.
No, a spa isn't available at BAMBOO GARDEN Shinyokohama only Adult.
No, BAMBOO GARDEN Shinyokohama only Adult doesn't allow dogs.
Yes, parking facilities are available at BAMBOO GARDEN Shinyokohama only Adult.
No, BAMBOO GARDEN Shinyokohama only Adult doesn't have a gym.