Accessible HotelThis hotel offers a range of accessible guest room accommodations, including wheelchair accessible rooms, grab bars, tall toilets, built-in shower transfer seats, handheld showers with hoses, handrails, and roll-in showers. Accessible hotel features include accessible public restrooms and lift access to all floors, with lifts located near accessible rooms. They also provide two wheelchair accessible parking spaces and ramp access to the property and hotel bar/lounge.
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Summary of reviews related to the 'Accessible' categoryThe Staybridge Suites The Hague - Parliament, an IHG Hotel, presents a mixed experience for guests with disabilities. Its location proves convenient, being easily accessible by train and providing good connections to trams, making it an ideal choice for wheelchair users and those with limited mobility.
The hotel offers a range of wheelchair-friendly amenities, such as spacious rooms that are easy to move around in with wheelchairs, accessible suites and facilities that accommodate wheelchair users efficiently. Guests highlighted the helpful accessible features, including a wheelchair ramp at the main entrance and free disabled parking. A shower chair for the elderly was also available, further ensuring ease of use for guests with additional needs.
However, some areas require improvement. The frequent malfunctioning of the elevator posed significant challenges, especially for seniors and guests in wheelchairs. Two rooms (401 and 403) are notably inaccessible via the elevator. Despite these issues, the hotel's main areas remain largely accessible.
Another note worth considering is the occasional inconsistency in housekeeping and staff availability, which led to queues during check-in and check-out, particularly over holiday weekends. Overall, while the Staybridge Suites The Hague offers many positive features for guests with disabilities, some areas still need attention to ensure a fully seamless stay.
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