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Best Western Plaza Hotel Zwickau

Zwickau , Olzmannstraße 57 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plaza Hotel Zwickau is a comfortable and convenient choice for travelers visiting the area. The location is slightly quieter but with good road connections, making it easy to reach and guests appreciated the ample on-site parking. The breakfast was described as delicious, diverse and abundant and the hotel's restaurant received praise for its quality of food and friendly service. Most guests found the clean and well-equipped rooms to be comfortable with cozy and wide beds, spacious bathrooms and adequate storage space. The hotel's cleanliness scored well with guests and the staff were commended for their helpfulness and friendliness, particularly in the reception, restaurant and breakfast areas. Some minor issues like dust or unpleasant smells were reported, but they did not affect the overall positive experience. The hotel also offers a variety of dining options, including a Greek restaurant and is a solid choice for business travelers or cozy stopovers. The lobby creates a welcoming ambiance, but the online check-in process could be improved. Some guests found it inconvenient to be located a bit outside of town and the restaurant and bar are closed on Sunday evenings. Nevertheless, the Best Western Plaza Hotel Zwickau provides a comfortably satisfying stay with good value for the price, especially when compared to other hotels.
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Categories

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types

Standard Double Room The double room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.

Comfort Double Room The double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.

Junior Suite The suite features a tea and coffee maker and a seating area, as well as a private bathroom boasting a bath or a shower. The suite's kitchenette is available for cooking and storing food. This suite offers a wardrobe and a flat-screen TV.

Comfort Triple Room The triple room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath or a shower. This triple room provides a flat-screen TV. The unit has 2 beds.

Standard Single Room The single room provides a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Comfort Single Room The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower. This single room features a flat-screen TV. The unit offers 1 bed.

About Best Western Plaza Hotel Zwickau

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Guest Reviews

7.8

Good

Location

Best Western Plaza Hotel Zwickau is situated in a slightly quieter area of the city, but with good road connections making it easy to reach. The hotel offers many parking spaces right on site and some guests found the location convenient for their travels, being close to the motorway exit. Although not right in the city centre, the hotel is not too far away and a bus stop is located just a short walking distance from the property. The location was enjoyed by many guests, although some found it a bit noisy being located directly on the main road. Overall, the hotel's location was found to be good and convenient for those who have a car or don't mind taking public transport.

Breakfast

Guests at the Best Western Plaza Hotel Zwickau have praised the hotel's breakfast offerings with many describing it as delicious, exceptional, diverse and abundant. Some guests have also highlighted the freshness and variety of fruits on offer. While a few guests have suggested the availability of vegetarian or vegan options, most have been satisfied with the quality and range of food available. The hotel's on-site restaurant has also been mentioned as a great place to dine. Prices for breakfast have been deemed reasonable with a few guests expressing disappointment at the high cost of an advertised breakfast rate. Overall, guests have enjoyed a satisfying breakfast experience at the hotel.

Dinner

Guests staying at the Best Western Plaza Hotel Zwickau can enjoy a variety of dining options in the hotel. The Greek restaurant is highly recommended with guests praising the quality of the food and the friendly service from the staff. While some guests found the portion sizes to be too large, others appreciated the selection of dishes. The hotel also offers a bar area, although some found the seating uncomfortable. Those looking to dine later in the evening should note that the restaurant closes at 10 pm. Overall, the dining options at the hotel offer good quality food at reasonable prices with friendly service.

Rooms

The Best Western Plaza Hotel Zwickau has a range of comfortable and clean rooms that are well-equipped with everything guests need for a pleasant stay. The family rooms with connecting doors are particularly convenient and sized just right for families. The beds are cozy and wide, ensuring a good night's sleep. The hotel offers a great breakfast and guests can make coffee or tea in their rooms with the provided kettle. The rooms are nicely decorated and brightly lit with many featuring spacious bathrooms and large beds. Although some rooms may have older furnishings and lack air conditioning, they are generally well-kept and adequately sized. Most guests appreciated the cleanliness of the rooms and enjoyed the friendly and helpful staff. Additionally, some guests found the room to be quite large and spacious with a lot of storage space. However, a few guests complained about some minor issues like dust in the corners, uncomfortable or broken furniture, unpleasant smells and undelivered amenities. Overall, the Best Western Plaza Hotel Zwickau provides comfortable and convenient accommodation for those visiting the area.

Beds

The Best Western Plaza Hotel Zwickau has received rave reviews for its comfortable and clean rooms with guests praising the beds for their comfort and size. Families have appreciated the connecting rooms that offer enough space, while single travelers found the beds to be narrow but still comfortable. Many guests have remarked on the good quality of the bedding and the friendly staff. The hotel's selection of pillows has also been a hit with visitors, who have enjoyed the opportunity to personalize their sleeping experience. Overall, the Best Western Plaza Hotel Zwickau has been a great choice for those looking for a good night's rest during their travels.

Cleanliness

Guests of the Best Western Plaza Hotel Zwickau have positive things to say about the cleanliness of the hotel. Rooms are described as "sehr sauber" and "sauber wie auf Bildern abgebildet". Some guests even mention the great value for the price, noting that the rooms are both clean and comfortable. Staff are also praised for their friendly service and the overall atmosphere of the hotel is deemed "super". However, a few negative comments were made regarding specific issues, such as spider webs in the room, mold in the shower and dirty kitchen dishes. Despite these concerns, the majority of guests had a positive impression of the hotel's cleanliness.

Staff

Guests of the Best Western Plaza Hotel Zwickau have praised the excellent service provided by the staff. Many reviews commend the friendly and helpful staff, who made their stay comfortable and enjoyable. The receptionists are cited as being particularly friendly and helpful, providing quick and easy check-ins. The staff at the restaurant and bar also received high marks for their attentive service. Guests reported that the hotel staff went out of their way to make their stay enjoyable including arranging taxis despite the language barrier. The breakfast staff were also praised for their friendliness and accommodating service. Guests appreciated the cleanliness of the hotel and the politeness and helpfulness of the staff throughout their stay.

Parking

Best Western Plaza Hotel Zwickau offers ample parking options for guests with many affordable and even free options available on-site or nearby. The hotel provides a large private parking area and guests appreciate the additional convenience and security it offers. Some guests did mention that the parking area could be better marked and illuminated, but overall, it is a satisfactory solution for car park needs. Guests commend the hotel for its willingness to offer a reduced parking fee of just 1€ per day, which is quite unusual and should have been transparently advertised. Some guests also enjoyed additional perks such as free coffee at reception. Though it may not be the most ideal location for train travelers, the hotel's parking options make it a convenient choice for those traveling by car.

Business

The Best Western Plaza Hotel Zwickau is a solid choice for business travelers or those just looking for a cozy stopover. While the online check-in process could use some improvement, the staff is friendly and helpful. The lobby is tastefully decorated and creates a welcoming ambiance.

One downside is that the hotel is located a bit outside of town, making it somewhat inconvenient for those without a car. Additionally, on Sunday evenings both the restaurant and bar are closed, although there is a vending machine in the foyer.

However, the hotel offers good value for the price, especially when compared to other hotels. Rooms are clean and relatively well-maintained, although some guests reported that the amenities did not quite live up to expectations. Overall, though, the Best Western Plaza Hotel Zwickau is a comfortable and convenient choice for travelers passing through the area.

No, Best Western Plaza Hotel Zwickau doesn't have any pool.

No, a spa isn't available at Best Western Plaza Hotel Zwickau.

Yes, Best Western Plaza Hotel Zwickau welcomes dogs.

Yes, parking facilities are available at Best Western Plaza Hotel Zwickau.

No, Best Western Plaza Hotel Zwickau doesn't have a gym.

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