HOTEL ORION
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Summary of reviewsHotel Orion generally receives positive reviews, particularly for its strategic and convenient location. Guests appreciate its proximity to major venues like Foro Sol and the Hermanos Rodriguez racetrack, as well as its closeness to the airport and metro stations. The hotel's setting on a bustling yet tranquil street allows easy access to local amenities, including traditional Mexican food vendors and convenience stores. This makes it an ideal choice for travelers needing a convenient stopover or those attending events nearby. Coupled with the hotel's affordability and friendly cleaning staff, this makes Hotel Orion a recommended option for many.
When it comes to room quality, the experiences vary. Some guests find the rooms clean, cozy and well-equipped for a short stay with comfortable beds and essential amenities. However, there are consistent complaints about issues such as odors, noise and insufficient ventilation. Cleanliness is another mixed bag with some praising the spotless conditions and well-maintained facilities, while others report instances of cockroach infestations, dirty carpets and stained linens.
The cleanliness of the hotel sees praise in areas like room conditions and bathroom upkeep with the cleaning staff often singled out for their efforts. However, inconsistencies exist, as some guests encounter significant issues like unpleasant odors and stained furnishings.
Staff interactions at Hotel Orion are likewise mixed. While the cleaning staff receives commendations for their friendliness and attentiveness, the reception staff faces criticism for perceived rudeness and unprofessional behavior. This contrast in service quality affects the overall guest experience markedly.
WiFi service at the hotel is frequently described as subpar with issues including poor signal strength, slow speeds and delays in receiving passwords. Prospective guests relying on a stable internet connection may find this aspect of their stay frustrating.
Parking is a notable positive, particularly due to the supervised lot inside the hotel premises, which reassures guests about the security of their vehicles. However, the limited parking space can be challenging to navigate and is often cluttered with obstructing materials.
Lastly, opinions on the beds are divided. Many guests find them comfortable and clean, suitable for a good night's rest, while others struggle with hard mattresses and inadequate bedding.
In summary, Hotel Orion offers a convenient and budget-friendly option with several notable strengths, particularly in its location and certain areas of service. However, potential guests should manage expectations regarding room quality, WiFi reliability and certain aspects of customer service.
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When it comes to room quality, the experiences vary. Some guests find the rooms clean, cozy and well-equipped for a short stay with comfortable beds and essential amenities. However, there are consistent complaints about issues such as odors, noise and insufficient ventilation. Cleanliness is another mixed bag with some praising the spotless conditions and well-maintained facilities, while others report instances of cockroach infestations, dirty carpets and stained linens.
The cleanliness of the hotel sees praise in areas like room conditions and bathroom upkeep with the cleaning staff often singled out for their efforts. However, inconsistencies exist, as some guests encounter significant issues like unpleasant odors and stained furnishings.
Staff interactions at Hotel Orion are likewise mixed. While the cleaning staff receives commendations for their friendliness and attentiveness, the reception staff faces criticism for perceived rudeness and unprofessional behavior. This contrast in service quality affects the overall guest experience markedly.
WiFi service at the hotel is frequently described as subpar with issues including poor signal strength, slow speeds and delays in receiving passwords. Prospective guests relying on a stable internet connection may find this aspect of their stay frustrating.
Parking is a notable positive, particularly due to the supervised lot inside the hotel premises, which reassures guests about the security of their vehicles. However, the limited parking space can be challenging to navigate and is often cluttered with obstructing materials.
Lastly, opinions on the beds are divided. Many guests find them comfortable and clean, suitable for a good night's rest, while others struggle with hard mattresses and inadequate bedding.
In summary, Hotel Orion offers a convenient and budget-friendly option with several notable strengths, particularly in its location and certain areas of service. However, potential guests should manage expectations regarding room quality, WiFi reliability and certain aspects of customer service.
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Guest Reviews
Guests at Hotel Orion consistently praise its strategic location. The hotel is situated on a bustling yet quiet street, offering convenient access to various services, businesses and shops. It is in close proximity to key venues like Foro Sol, making it an ideal choice for those attending concerts or events there. The Hermanos Rodriguez racetrack is also nearby, which is perfect for Formula 1 fans.
For travelers, the hotel's nearness to the airport, particularly Terminal 2, is highlighted as a significant advantage with the short transfer time being particularly appreciated. Additionally, it is close to metro stations like Ciudad Deportiva, providing easy access to downtown Mexico City and other attractions.
Guests also find the hotel's location favorable for exploring local amenities, including traditional Mexican food vendors, Oxxo convenience stores and a nearby market. Despite being on a busy street, the area provides a tranquil atmosphere, contributing to the overall positive experience.
Overall, the excellent location, combined with the hotel's clean facilities, friendly staff and affordability, makes it a highly recommended option for travelers, especially those attending events at nearby venues or in need of a convenient stopover near the airport.
HOTEL ORION offers a mixed experience for visitors, particularly when it comes to room quality. The hotel benefits from an excellent location, making it super convenient for anyone traveling by subway or attending events at the nearby racetrack or Foro Sol. Guests appreciated the calm nights and the free cosmetic products provided in rooms. While some found the rooms to be clean, cozy and well-maintained, others reported issues such as bad odors, noise and a lack of proper ventilation. The rooms are generally small but equipped with everything needed for a comfortable night's sleep, making them suitable for short stays.
Cleanliness seemed inconsistent: some rooms were described as being spotless, while others were reported to have odors, dust or even cockroach infestations. Maintenance issues like water leaks, broken windows and insufficient hot water were mentioned, disrupting the overall comfort. Despite these drawbacks, the hotel does offer some of the essentials, such as comfortable beds and good lighting.
Noise was a significant issue for many guests with sounds from neighboring rooms and the street seeping in. In some cases, nighttime noise, including cleaning services and other guests, disturbed the peace. The absence of bathroom doors in some rooms and a lack of basic amenities like mirrors also posed problems.
Overall, HOTEL ORION offers a central and convenient option for travelers, especially those on quick trips. However, prospective guests might want to manage their expectations regarding room size, cleanliness and noise levels. The hotel seems to be best suited for guests looking for a budget-friendly place to sleep after a day's activities rather than a luxurious or entirely comfortable stay.
Hotel Orion receives mixed reviews regarding its beds. Many guests find the beds comfortable, affordable and well-suited for a good night's rest. Positive feedback highlights the beds being sturdy and clean with some travelers appreciating the spaciousness of king-size options. Guests often commend the comfort of both beds and pillows, noting the overall cleanliness and the ease of rest they provide.
However, other reviews paint a less positive picture. A frequent concern is the hardness of the mattresses, making sleep uncomfortable for several guests. Some reported that the beds feel slippery due to the sheets and blankets and a few mentioned issues with insufficient or lightweight blankets, leading to feeling cold at night. Additionally, there are mentions of cleanliness issues, such as stained bedding and dirty sheets.
In summary, while some guests find the beds at Hotel Orion comfortable and affordable, others have faced challenges with hard mattresses and inadequate bedding, impacting their overall sleeping experience.
Hotel Orion presents a mixed bag of experiences when considering the cleanliness and upkeep of its facilities. On the positive side, many guests noted that the rooms were pleasant, clean and comfortable. The hotel is described as having very clean and spacious rooms with clean towels and bedspreads enhancing the overall experience. Numerous reviewers appreciated the quiet and clean facilities, firm beds and excellent bathroom conditions. Additionally, the cleaning staff received commendations for maintaining cleanliness across various areas and ensuring that all furniture was disinfected.
However, there are several areas where the hotel's cleanliness fell short. Some guests encountered cockroaches in their rooms and noted that the carpets were stained and dirty, often emitting unpleasant odors. Issues such as dirty or yellowish sheets, unvacuumed floors and unsatisfactory bed linens were repeatedly mentioned. Reports of rooms smelling like cigarettes, dampness and sewage also marred the otherwise positive impressions. Instances where the cleaning did not occur during the guests' stay and occasional rude service further detracted from the experience.
In summary, while Hotel Orion excels in providing clean and comfortable accommodations for many guests, there are significant inconsistencies in maintaining these standards uniformly across all rooms and stays. Travelers may enjoy a pleasant stay if their room meets the higher-end of the reported standards, but should be prepared for potential discrepancies.
Reviews for HOTEL ORION reveal a striking disparity in the experiences guests have with the staff. A notable number of comments point out that the reception staff exhibit negative behaviors such as rudeness, hostility and a lack of professionalism. Common complaints include receptionists being aggressive, unwilling to assist and even displaying despotic tendencies. Many guests felt the staff were cold, unfriendly and lacking basic customer service skills. It was reported that receptionists often seemed annoyed when approached with questions or requests, further contributing to a poor guest experience.
On the other hand, there are positive mentions regarding other aspects of the staff. The cleaning staff received praise for their attentiveness and there were instances where some staff members were described as very friendly and accommodating. Specific mentions of supervised parking highlighted the friendly nature of the staff involved in that service, indicating pockets of positive interaction within the hotel.
Overall, while the cleaning staff and certain areas of service received positive feedback, the recurring issues with reception and front desk staff cast a significant shadow on the overall perception of HOTEL ORION's customer service.
Hotel Orion seems to present several challenges when it comes to their WiFi service. Multiple guests have reported issues such as lack of availability, slow speeds and poor signal strength. There were also consistent mentions of not receiving the WiFi password promptly upon arrival and in some cases, not getting it at all throughout their stay. This inconsistency has led to a less than satisfactory experience for those relying on a stable internet connection. Despite these issues, the comments about WiFi did show some minor positives wherein it was described as a bit slow but functional. However, for travelers who need reliable internet access, Hotel Orion may not meet expectations based on recent guest feedback.
Hotel Orion offers the convenience of having a parking lot inside the hotel premises, which is supervised for added security. Guests have mentioned feeling reassured by the presence of supervised parking. However, the parking space is quite limited and can be small and difficult to maneuver. Some guests noted that the limited parking area is often filled with obstructing materials, which may pose a challenge. Nonetheless, there is a dedicated person to take care of the cars, adding an extra layer of assistance for guests. Additionally, parking at the hotel comes at no extra cost, which is a significant perk for those traveling by car.
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Location
For travelers, the hotel's nearness to the airport, particularly Terminal 2, is highlighted as a significant advantage with the short transfer time being particularly appreciated. Additionally, it is close to metro stations like Ciudad Deportiva, providing easy access to downtown Mexico City and other attractions.
Guests also find the hotel's location favorable for exploring local amenities, including traditional Mexican food vendors, Oxxo convenience stores and a nearby market. Despite being on a busy street, the area provides a tranquil atmosphere, contributing to the overall positive experience.
Overall, the excellent location, combined with the hotel's clean facilities, friendly staff and affordability, makes it a highly recommended option for travelers, especially those attending events at nearby venues or in need of a convenient stopover near the airport.
Rooms
Cleanliness seemed inconsistent: some rooms were described as being spotless, while others were reported to have odors, dust or even cockroach infestations. Maintenance issues like water leaks, broken windows and insufficient hot water were mentioned, disrupting the overall comfort. Despite these drawbacks, the hotel does offer some of the essentials, such as comfortable beds and good lighting.
Noise was a significant issue for many guests with sounds from neighboring rooms and the street seeping in. In some cases, nighttime noise, including cleaning services and other guests, disturbed the peace. The absence of bathroom doors in some rooms and a lack of basic amenities like mirrors also posed problems.
Overall, HOTEL ORION offers a central and convenient option for travelers, especially those on quick trips. However, prospective guests might want to manage their expectations regarding room size, cleanliness and noise levels. The hotel seems to be best suited for guests looking for a budget-friendly place to sleep after a day's activities rather than a luxurious or entirely comfortable stay.
Beds
However, other reviews paint a less positive picture. A frequent concern is the hardness of the mattresses, making sleep uncomfortable for several guests. Some reported that the beds feel slippery due to the sheets and blankets and a few mentioned issues with insufficient or lightweight blankets, leading to feeling cold at night. Additionally, there are mentions of cleanliness issues, such as stained bedding and dirty sheets.
In summary, while some guests find the beds at Hotel Orion comfortable and affordable, others have faced challenges with hard mattresses and inadequate bedding, impacting their overall sleeping experience.
Cleanliness
However, there are several areas where the hotel's cleanliness fell short. Some guests encountered cockroaches in their rooms and noted that the carpets were stained and dirty, often emitting unpleasant odors. Issues such as dirty or yellowish sheets, unvacuumed floors and unsatisfactory bed linens were repeatedly mentioned. Reports of rooms smelling like cigarettes, dampness and sewage also marred the otherwise positive impressions. Instances where the cleaning did not occur during the guests' stay and occasional rude service further detracted from the experience.
In summary, while Hotel Orion excels in providing clean and comfortable accommodations for many guests, there are significant inconsistencies in maintaining these standards uniformly across all rooms and stays. Travelers may enjoy a pleasant stay if their room meets the higher-end of the reported standards, but should be prepared for potential discrepancies.
Staff
On the other hand, there are positive mentions regarding other aspects of the staff. The cleaning staff received praise for their attentiveness and there were instances where some staff members were described as very friendly and accommodating. Specific mentions of supervised parking highlighted the friendly nature of the staff involved in that service, indicating pockets of positive interaction within the hotel.
Overall, while the cleaning staff and certain areas of service received positive feedback, the recurring issues with reception and front desk staff cast a significant shadow on the overall perception of HOTEL ORION's customer service.
Wi-Fi
Parking
No, HOTEL ORION doesn't have any pool.
No, a spa isn't available at HOTEL ORION.
No, HOTEL ORION doesn't allow dogs.
Yes, parking facilities are available at HOTEL ORION.
No, HOTEL ORION doesn't have a gym.
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