Cairns Queens Court

Cairns -16.91653500, 145.76729100 , 167-173 Sheridan Street (Show on Map)
7.3
Good


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Summary of reviews'Cairns Queens Court' receives generally favorable reviews, particularly highlighting its convenient location, value-added breakfast, pleasant staff and well-kept pool area. The accommodation is strategically positioned, providing easy access to Cairns' main attractions, the airport and essential amenities, thus making it a practical and budget-friendly choice for travelers. Despite occasional mentions of the walk to certain destinations, the hotel’s central yet tranquil setting is highly regarded.

Guests appreciate the included breakfast, which features a basic continental spread that is fresh and adequately presented with the pancake machine being a delightful touch. While some noted the limited choices, the breakfast generally adds significant value to the stay, especially for those with early morning tours or activities.

The rooms are well-kept and comfortable but receive mixed reviews ranging from clean and adequately equipped to outdated and small with maintenance issues. Despite these occasional setbacks, the cleanliness of the property is frequently highlighted, further enhanced by daily housekeeping and the staff's dedication to maintaining a tidy environment.

The hotel's exceptional and friendly staff is a standout feature, consistently praised for their helpfulness, welcoming demeanor and efficient service, greatly enhancing the overall guest experience. While some minor concerns about the WiFi and bedding comfort were noted, they do not overshadow the overall positive reviews.

The well-maintained pool area offers a relaxing escape for guests with its appealing layout and cleanliness consistently praised. On-site parking is generally appreciated for its convenience and security, although some difficulties were noted during peak times or with larger vehicles.

In summary, 'Cairns Queens Court' provides a commendable blend of convenience, comfort and value for money, making it a solid choice for budget-conscious travelers looking for a hospitable and strategically-located stay in Cairns.
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Motel with Parking
Cairns Queens Court offers ample complimentary off-street parking with good night lighting. While not undercover, it provides convenient free parking.

Cheap Motel
Cairns Queens Court offers comfortable rooms at an affordable price and is located a short walk from the city center. This motel is a practical choice for budget-conscious travelers.

Accessible Motel
Cairns Queens Court offers 2 accessible room types on the ground floor with wheelchair ramp access to the restaurant and parking. These rooms have wheelchair-friendly roll-in showers, raised toilets, and grab rails. The hotel is highly accessible for people with disabilities.

Motel Taking Steps Towards Sustainability

Dog Friendly Motel

Motel with Swimming Pool

  Outdoor Pool  


4-Star Motel

Motel with Outdoor Pool

Room Types
Standard Queen This modern room features an en suite bathroom and a refrigerator. This room has no capacity for extra beds. Please note rooms are not serviced on Australian Public Holidays or Sundays. Fresh towels and rubbish removal available on request.

Superior Twin This spacious, modern, 4-star suite includes a balcony and a flat-screen TV. This room has no capacity for extra beds. Please note rooms are not serviced on Australian Public Holidays or Sundays. Fresh towels and rubbish removal available on request.

Superior Studio This spacious 4-star self-contained studio suite features a private balcony, modern decor and a kitchenette. Please note rooms are not serviced on Australian Public Holidays or Sundays. Fresh towels and rubbish removal available on request.

Family Room (1 King & 2 Singles) The master bedroom with en suite connects to a second bedroom with two single beds. Please note that the price is based on 3 guests. Maximum occupancy is 4 guests (see Hotel Policies). Please note rooms are not serviced on Australian Public Holidays or Sundays. Fresh towels and rubbish removal available on request.

Economy Twin - Shared Bathroom These modern rooms include a flat-screen TV and access to shared bathroom facilities. This room has no capacity for extra beds.

Economy Double - Shared Bathroom These modern rooms include a flat-screen TV, refrigerator and access to shared bathroom facilities. This room has no capacity for extra beds.

Standard Twin Room This modern room features a private en suite bathroom and a refrigerator. This room has no capacity for extra beds. Please note rooms are not serviced on Australian Public Holidays or Sundays. Fresh towels and rubbish removal available on request.

3 Bedroom Apartment This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 3 beds.

2 Bedroom Apartment The unit offers 2 beds.

Accessible Standard Twin The unit has 2 beds.

Pet Standard Queen The unit has 1 bed.

Pet Superior Twin The unit has 2 beds.

Accessible Superior Studio The unit offers 2 beds.

Family Room (3 Single) The unit offers 3 beds.

1 Bedroom Apartment The unit offers 1 bed.

Guest Reviews
7.3
Good
Location
'Cairns Queens Court' enjoys generally favorable commentary regarding its location from verified guest reviews. The accommodation is often branded as having a great and convenient location, strategically set within an easy walk to the city's main attractions such as the Esplanade, shopping centers like Cairns Central and various dining options and nightlife spots. Its proximity to the airport is particularly appreciated, making it a handy stop for travelers. In addition, the hotel's central positioning provides a tranquil environment despite being close to the bustling city center.

Guests find it reasonably easy to commute to key places with the waterfront promenade and various touristic spots reachable within a 15-25 minute walk. The central location also caters well to exploring Cairns by foot or car, making it an ideal base for both short stays and longer explorations. The value for money, combined with the accessible location, adds a significant advantage for budget-conscious travelers.

On occasion, some reviews did mention that it is a bit of a walk to reach certain destinations such as the main tourist areas and the city center, but this was not a predominant issue. Overall, the central yet quiet location, ease of access and proximity to essential amenities like the hospital and shops make Cairns Queens Court a highly recommended choice for travelers looking for convenience and value.

Breakfast
At Cairns Queens Court, guests generally appreciated the breakfast offerings, which added significant value to their stay. Many found the breakfast to be of great value and a pleasant surprise, especially given that it was included in the price of their accommodation. The breakfast primarily consists of a basic continental spread with options such as toast, cereals, pancakes, tea, coffee and juice.

Several guests highlighted the pancake machine as a delightful feature, adding an element of fun to their morning meal. While the offerings were simple, including cereals, toast and coffee, they were often described as fresh, well-presented and sufficient for starting the day. Some reviews mentioned the availability of cooked options at an additional cost, offering more variety for those who wanted it.

Despite the generally positive feedback, some guests noted areas for improvement, such as the inclusion of fresh fruits, vegetables or yogurt to enhance the continental breakfast. A few also mentioned limited choices and occasional queues at the toaster when the hotel was busy.

Overall, the breakfast at Cairns Queens Court was seen as an excellent addition, particularly given its inclusion in the room rate. Guests appreciated its convenience, especially when they had early morning tours or activities planned. The combination of good food, friendly staff and the comfortable atmosphere made the breakfast experience a satisfying start to the day.

Rooms
Cairns Queens Court offers a mixed experience for travelers with a balance of positive and not-so-ideal aspects. The rooms are generally described as clean, comfortable and well-appointed with essential amenities, including microwaves and dishware in some units. Guests appreciate the quiet and serene environment, especially in Building C and the spaciousness of certain rooms, which are perfect for families or those needing a bit more space. The rooms are also noted for their comfy beds, effective air conditioning and pleasant views from some units.

However, several rooms are noted as being quite small, outdated with maintenance issues, such as loud air conditioning, peeling paint and bathroom flooding. Some guests mentioned that the rooms didn't match the advertised photos and there are occasional problems with cleanliness, from dirty carpets to mold in showers. Noise can be a problem, particularly for rooms facing the main street or those near noisy plumbing. Basic room amenities like the presence of small TVs, lack of desk space and insufficient bathroom ventilation were also pointed out.

For budget travelers, Cairns Queens Court represents good value for money, but potential guests may want to manage their expectations regarding room size and modernity. Some rooms have been refurbished and provide a more up-to-date experience, but the property overall could benefit from a comprehensive upgrade. Despite these issues, the hotel staff are frequently praised for their helpfulness and accommodating nature, significantly enhancing the guest experience.

Beds
The bed experience at Cairns Queens Court offers a mix of feedback from guests. A notable number of guests found the beds to be comfortable, frequently mentioning the terms comfy and comfortable, contributing to a restful stay. Many appreciated the beds' coziness and spaciousness, which seemed to enhance their sleep quality. Despite these positive remarks, there were recurring concerns about the beds' condition and comfort levels. Some guests noted that the beds were old, saggy and in need of updates with issues like springs poking through and a lack of proper support. Others mentioned that the beds were small or consisted of single beds pushed together, which could be less than ideal for couples. There were also comments on hard mattresses and pillows needing replacement, which detracted from the comfort. Cleanliness of the bedding was another point of contention with isolated reports of unclean sheets and issues like dog blankets being used. Overall, while many guests slept comfortably, there are several aspects related to the bedding that could benefit from refurbishment and attention.

Cleanliness
Despite being an older property, 'Cairns Queens Court' is frequently highlighted for its cleanliness. Many guests found their rooms to be clean, tidy and comfortable with daily housekeeping ensuring a well-maintained environment. The bathrooms and common areas also received positive mentions for their cleanliness, although there were isolated reports of mould and outdated features. The friendly and helpful cleaning staff added to the positive experience for many visitors.

While some reviews noted inconsistencies in cleanliness, pointing out issues such as dirty floors, stained towels and occasional insect sightings, the majority of guests appreciated the meticulous upkeep of their rooms. The hotel's budget accommodation is described as clean and straightforward, offering good value for money. Overall, the cleanliness of 'Cairns Queens Court' meets expectations for most guests, ensuring a comfortable stay.

Staff
The reviews for 'Cairns Queens Court' prominently highlight the remarkable friendliness and helpfulness of the staff, often described as exceptional, superb and fantastic. Reception staff are frequently praised for being organized, attentive and ready to assist with any queries or needs, including handling heavy luggage and providing valuable local recommendations. Guests note the consistent kindness and courtesy extended by all staff members, including those at the front desk, in the breakfast area and the housekeeping team.

Many reviewers appreciate the accommodating nature of the staff, who are described as making a concerted effort to ensure guests have a pleasant stay, whether it’s through their welcoming demeanor, quick check-ins or prompt responses to issues. Specific commendations are given to individuals like Trisha and Laura for their outstanding assistance in arranging trips and retrieving lost items of sentimental value.

Although a small number of reviews mention unhelpful or rude staff, these instances appear to be exceptions rather than the rule. Overall, the staff at Cairns Queens Court are a significant positive aspect of the hotel experience, contributing greatly to a welcoming and friendly atmosphere.

Wi-Fi
Guest experiences with the WiFi at Cairns Queens Court are mixed with some praising the connection while many others report significant issues. Guests often find that the WiFi signal is weak or completely absent in certain rooms, particularly in the back of Block B. There are instances where WiFi only works reliably in the lobby or common areas, prompting guests to leave their rooms for a stable connection.

Despite these challenges, there have been some reports of WiFi working fine, improving overall and even being excellent. However, consistency remains a problem with some guests mentioning that the WiFi fluctuates and often requires a restart. For those needing a reliable connection throughout their stay, the inconsistent and sporadic service might be a concern.

Pool
Nestled in the heart of Cairns, the Queens Court hotel offers a pool area that consistently receives praise from its guests. Critics highlight the beautifully landscaped pool area and the overall cleanliness and maintenance of the pool, making it an inviting spot to unwind. Guests frequently describe the pool as both refreshing and relaxing, fitting seamlessly into the attractive courtyard and garden areas.

Many travelers appreciate the well-designed layout, providing easy access and a welcoming vibe. While some travelers mentioned the pool being cold, this minor gripe did not overshadow the pool's generally favorable reception. The pool's aesthetic appeal, combined with comfortable lounging areas, has also made it a pleasant space for socializing and relaxation.

However, there were occasional mentions of the pool being out of order or under repair, which caused some disappointment among guests who were not informed in advance. Despite these sporadic issues, the majority of the guests found the pool to be a delightful amenity, contributing positively to their overall experience at Cairns Queens Court.

Parking
Cairns Queens Court offers an array of parking options for guests, ensuring convenience and accessibility. The hotel provides ample parking spaces on-site, which guests found to be useful and plentiful. Visitors appreciated the secure and safe parking areas, including free and off-street options. Some reviews mentioned the ease of access and the benefit of having car parks close to the accommodations.

While the central location and friendly staff added to the overall positive experience, a few guests faced challenges with limited parking availability during peak times. The parking areas are generally considered well-maintained, although maneuvering larger vehicles or reversing out of certain spots could be a bit tricky. Additionally, there were concerns about the clearance height in some areas of the car park.

For those with special needs, it's important to note the absence of an elevator to the upper floors as well as the difficulty some guests faced with suitcases and stairs. Despite these minor inconveniences, most reviews highlighted that parking at Cairns Queens Court was generally good and appreciated, contributing to a comfortable stay.

3 Star
Cairns Queens Court offers a commendable budget-friendly option for visitors to Cairns with many guests praising its great value for money. The facilities are basic yet well-equipped, adhering to three-star standards and manage to deliver a clean, comfortable and tidy environment. The hotel provides a reasonable selection for breakfast and the rooms are light and airy, set within tropical gardens that enhance the overall ambiance.

Despite the presence of minimal communal facilities and the occasional mention of minor maintenance issues like shared soap dispensers with black mold, the hotel does not have elevators and face washers are not provided. Guests nonetheless acknowledge that the accommodations meet expectations for a budget-friendly three-star establishment.

Customers consistently speak highly of the very friendly, welcoming and high-caliber staff, who significantly contribute to a positive stay with their helpful suggestions for local attractions and eateries. The combination of affordable pricing, clean accommodations and proactive staff make Cairns Queens Court a viable choice for travelers seeking good value for money in a well-located, budget-conscious setting.

Accessible
Cairns Queens Court presents a mixed experience for guests with disabilities. The hotel offers ground floor rooms and a dedicated disability access room, making it somewhat accommodating for those with mobility issues. However, multiple reviews highlighted that there are no elevators or lifts, which poses a significant challenge, especially for elderly guests or those with heavy luggage. The lack of a lift to the upper stories requires guests to navigate stairs, an element that could be problematic for those with health concerns.

The hotel's accessibility is further limited by a lack of adequate signage and few designated vehicle spaces for those with disabilities. Additionally, the absence of a 24-hour reception and limited toiletries can affect convenience. The presence of a laundry facility is a positive, although it incurs additional costs.

While it's possible to access the hotel easily, guests needing wheelchair accessibility or those with severe mobility issues may find their stay less comfortable due to the absence of necessary facilities like elevators and better signage. Guests requiring easy access are advised to request ground floor rooms during booking.

Outdoor Pool
Cairns Queens Court features a lovely and refreshing outdoor pool situated in the center of the hotel complex. Guests frequently highlighted the cleanliness and neatness of both the pool and the surrounding courtyard areas, making it a pleasant spot to relax. The pool area includes outdoor dining and other entertainment facilities, adding to the overall appeal. Although some guests noted that the pool is on the smaller side, its well-maintained condition and the nicely organized pool courtyard received consistent praise. For anyone looking to unwind after a day of exploring, the clean and inviting pool area at Cairns Queens Court is an appreciated amenity.

Dog Friendly
Cairns Queens Court offers great pet-friendly accommodation, making it an ideal choice for travelers with pets. Allowing dogs and even cats, the hotel offers pet-friendly rooms and spacious grounds for walks, ensuring pets have plenty of space to roam. Guests appreciated that staff were helpful, accommodating and kind, assisting with any pet-related needs. Proximity to the airport is also noted as a convenience for those traveling with pets. While there was an unfortunate instance of a dog barking in a neighboring room, overall, the facility is highly recommended for pet owners. The requirement of a $100 deposit for dogs is a point to note. Ensuring pets are welcome, Cairns Queens Court creates a pleasant experience for both pets and their owners with many leaving satisfied and planning to return.


Yes, Cairns Queens Court has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cairns Queens Court.

Yes, Cairns Queens Court welcomes dogs.

Yes, parking facilities are available at Cairns Queens Court.

No, Cairns Queens Court doesn't have a gym.

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