Info
Summary of reviewsLeonardo Hotel Bradford, formerly Jurys Inn, enjoys widespread approval for its exceptional city-centre location, which is ideal for both leisure and business travelers. Its proximity to key attractions like the Alhambra Theatre and the University of Bradford, as well as the nearby train station and NCP car park, enhances its accessibility. Guests appreciate the variety of nearby eateries, shops and nightlife venues, adding to the hotel's convenience and overall appeal.
The hotel breakfast has received mixed feedback with many guests praising its quality, variety and value for money. Nicely cooked food, delicious coffee and well-prepared poached eggs are specific highlights. However, some encountered issues such as crowded areas and certain items running out. Despite these drawbacks, the majority of guests found breakfast satisfactory.
Dinner experiences are also mixed. While some guests praise the excellent service from bar staff and the quality of the evening meals, others faced long waits and found the menu limited. The bar sometimes lacked availability for certain drinks, leading to frustrations. Nonetheless, the taste and quality of the food often earned high marks, making dining a generally rewarding experience.
Rooms at the Leonardo Hotel Bradford are generally well-received for their spaciousness, cleanliness and comfort with many appreciating the large room sizes and comfortable beds. However, there are occasional reports of rooms needing updates and minor maintenance issues. These are outweighed by the positive sentiments, which highlight the hotel's ability to provide a comfortable and peaceful stay.
Cleanliness across the hotel is generally well-maintained with rooms and public areas frequently described as clean and tidy. High standards of hygiene are noted, although some inconsistencies in housekeeping have been reported, such as dusty floors or unemptied bins. Overall, most guests had a satisfactory experience with the hotel's cleanliness.
The staff at Leonardo Hotel Bradford receive predominantly positive feedback for their friendliness and helpfulness. Many guests praise their professionalism and efficiency, particularly during check-in and check-out processes. Individual staff members often go above and beyond to ensure a pleasant stay. While some guests experienced less favorable interactions, the general atmosphere and service quality remain commendable.
Families find the hotel accommodating, enjoying the family-friendly environment and the complimentary drinks and snacks in the rooms. Thoughtful touches like plenty of tea and postcards contribute to a welcoming experience for families traveling with children.
The comfort of the beds consistently stands out as a highlight. Guests frequently describe the beds as very comfortable with great pillows enhancing their sleep experience. Clean and tidy rooms further add to the overall comfort.
While the hotel aims to provide a four-star experience, some guests feel it falls short in certain areas, such as the absence of slippers and fridges in rooms and occasional cleanliness issues. Despite this, it is acknowledged as one of the better accommodation options in Bradford.
Regarding accessibility, the hotel provides a convenient location and essential facilities like accessible rooms and disabled access toilets. However, some features, such as faulty wall sockets and challenging card doors, detract from the overall experience. Parking is generally easy, though some guests reported minor issues.
In summary, Leonardo Hotel Bradford offers a comfortable and centrally-located stay with positive highlights in room quality, breakfast and staff hospitality, despite some areas needing improvement.
Show moreRead review summaries for all categories
Categories
