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Holiday Inn Dallas-Richardson, an IHG Hotel

Richardson , 1655 North Central Expressway/us 75 (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHoliday Inn Dallas-Richardson, an IHG Hotel, is a great choice for visitors to Richardson. Guests appreciate the convenient and central location of the hotel, which is close to restaurants and easy to get to from the interstate. While opinions on the breakfast are mixed, guests generally enjoy the sufficient options and tasty food. The rooms are clean and comfortable with most guests appreciating the size and comfort of the beds. The hotel prioritizes cleanliness with guests describing the rooms and lobby bathrooms as spotless. The staff is friendly and helpful with many guests commending their customer service and adherence to COVID precautions. The indoor and outdoor pool options are a hit with families, although some guests were disappointed with closures or unexpected maintenance. Overall, Holiday Inn Richardson offers a great stay at an affordable price.
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Categories

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Run Of The House This air conditioned room includes a cable TV, a desk, an iron and ironing board and tea and coffee-making facilities. Room features free Wi-Fi.

King Room - Non-Smoking This air conditioned room includes a cable TV, a desk, an iron and ironing board and tea and coffee-making facilities. Room features free Wi-Fi.

King Room - Disability Access/Non-Smoking This room features toilet grab bars and a hand-held shower head.

Double Room with Two Double Beds - Disability Access/Non-Smoking Situated on the 1st floor, this room features a roll-in shower and grab bars.

Double Room with Two Double Beds - Non-Smoking This air conditioned room includes a cable TV, a desk, an iron and ironing board and tea and coffee-making facilities. Room features free Wi-Fi.

Suite - Non-Smoking The spacious suite offers a private entrance, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV.

About Holiday Inn Dallas-Richardson, an IHG Hotel

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Guest Reviews

7.2

Good

Location

The location of the Holiday Inn Richardson, an IHG Hotel, has received high praise from guests. It is conveniently located near restaurants and is easy to get to from the interstate. Some guests specifically mentioned the proximity to an expressway, making it easy to travel to nearby destinations. Visitors appreciate the great location with one guest even describing it as "awesome." The lady at the front desk explained everything about the location upon check-in. The hotel's location in Richardson is close enough to Dallas to be a convenient base for exploring the area. All in all, guests loved the convenient and central location of this hotel.

Breakfast

Guests have mixed opinions about the breakfast at Holiday Inn Richardson. While some mention that the breakfast was great and really good, others found it merely ok or not worth the $11 per person. However, those who did enjoy their breakfast praised the sufficient options and tasty food. Some guests mentioned that breakfast was not included in their booking or that they had to pay extra for it. A couple of guests also experienced delays or confusion with their breakfast tickets. Despite the mixed reviews, guests appreciated the coffee and tea stations and the gift shop that was available during breakfast time.

Rooms

Holiday Inn Dallas-Richardson, an IHG Hotel, offers clean and comfortable rooms to guests. Many guests enjoyed the size of the rooms and the comfortable beds. The facility is generally well-maintained and quite clean, although some guests reported minor issues such as leftover water bottles or bathrooms in need of touch-ups. While some guests experienced problems with A/C or dampness, most found the rooms to be pleasant and comfortable. A few minor issues were reported, such as missing remote controls or lamps that were not plugged in, but in general appliances were in working order. Guests also had a few complaints about hallway carpeting and thin walls, although most did not find these issues to be a major inconvenience. Overall, guests appreciated the cleanliness and comfort of the rooms at Holiday Inn Richardson.

Cleanliness

If you're looking for a clean and comfortable stay in Richardson, look no further than Holiday Inn Dallas-Richardson, an IHG Hotel. Most guests rave about the cleanliness of the rooms and lobby bathrooms, describing them as spotless and very clean. The rooms are also large and comfortable, making for a pleasant stay. Some guests did mention unpleasant smells in the hallway carpets and room carpets, but these seem to be outliers. A few negative reviews described damp floors and beds, bugs and mold on shower curtains, but these were the exception rather than the rule. Overall, this hotel seems to prioritize cleanliness and guests appreciate it. Plus with a great location and affordable price, it's an excellent choice for visitors to Richardson.

Staff

Visitors to the Holiday Inn Dallas-Richardson, an IHG Hotel, have left numerous positive reviews about the staff. Many guests were impressed with the friendliness and helpfulness of the staff with some mentioning individuals by name such as Maggie Gebre, Mohamed and the night manager. The staff was commended for their customer service and adherence to COVID precautions. Although there were a few negative comments about the staff, overall, the reviews were positive with guests praising the staff's efforts to make their stay enjoyable. Some guests experienced a fast and easy check-in process with great attention paid to details such as being greeted by name, while others appreciated explanations of hotel facilities in a polite and efficient manner. Despite some isolated instances where staff were described negatively, visitors to the Holiday Inn Richardson generally found the staff to be friendly, polite and kind.

Pool

The Holiday Inn Richardson offers both indoor and outdoor pool options. While some guests were disappointed that the outdoor pool was not in service during their stay, others loved the indoor pool as it allowed them to swim regardless of the weather. Families with kids especially enjoyed the pool, but some reviewed that it was quite full with party-goers at certain times. While some guests wished the pool was heated, others thought the chlorine levels were a bit high. Unfortunately, a few reviewers were unable to use the pool due to closures or unexpected maintenance. Despite this, the pool was an essential aspect of guests’ vacations and its closure would have necessitated finding alternative accommodation.

Yes, Holiday Inn Dallas-Richardson, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Holiday Inn Dallas-Richardson, an IHG Hotel.

No, Holiday Inn Dallas-Richardson, an IHG Hotel doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Dallas-Richardson, an IHG Hotel.

Yes, Holiday Inn Dallas-Richardson, an IHG Hotel has a gym.

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