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Summary of reviewsPensión Ciudadela in Barcelona garners high praise for its exceptional location, cleanliness, friendly staff and overall comfort. Centrally situated in front of Estació de França, it provides easy access to public transportation, making it convenient for exploring major city attractions such as Ciudadela Park, the Arc de Triomphe and La Rambla. The proximity to the beach, Gothic Quarter and El Born neighborhood positions guests in the heart of a vibrant yet peaceful urban setting with many cafes, restaurants and shops nearby.
Guests appreciate the convenience and complimentary offerings of the breakfast setup, which features a shared kitchen and dining area equipped with essentials. The self-service breakfast includes coffee, tea and light snacks like pastries and cookies, available throughout the day. The rooftop terrace serves as a pleasant spot to enjoy these treats.
The rooms, though on the smaller side, are commended for their cleanliness and comfort. Equipped with modern amenities, including air conditioning and balconies with stunning views, the rooms ensure a pleasant stay. Guests particularly highlight the diligent daily housekeeping, maintaining spotless bathrooms and fresh linens.
The staff at Pensión Ciudadela stands out for their exceptional friendliness and helpfulness. From smooth check-ins to local recommendations and storage of luggage, the staff go above and beyond to ensure a pleasant stay.
While the free WiFi is generally reliable, there are occasional inconsistencies in coverage. Nonetheless, many guests find the internet connection satisfactory for their needs.
For those interested in nightlife, the hotel's location in a lively neighborhood near various cafes, bars and restaurants makes it an ideal choice. Despite the bustling surroundings, the accommodation remains a quiet and soundproof retreat, ensuring restful nights.
In summary, Pensión Ciudadela offers a superb blend of prime location, cleanliness, friendly staff and comfortable accommodations, making it a highly recommended choice for visitors looking to explore Barcelona. Show more
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Categories
Guest House near Nightlife Spots
Small Guest House
4-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Common spaces
Has the hotel closed during the pandemic? Yes Reopening Date: June, 22 2020
Double Room with Private BathroomThis air-conditioned room includes a TV and a private bathroom.
Double Room with private bathroom outside the roomThis air-conditioned room includes a TV.
It offers acces to a private bathroom outside the room.
Double Room with Extra Bed and private bathroomThis air-conditioned room includes a TV and a private bathroom.
Interior Single Room with private BathroomThis single room features air conditioning.
It is an interior room, it doesn't have balcony, small window to an internal courtyard.
Family Room with Private BathroomThe family room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower.
About Pension Ciudadela
License: HB-001620
Guest Reviews
9.1
Excellent
Location
Pensión Ciudadela in Barcelona boasts an unparalleled location that is frequently highlighted by guests. Situated directly in front of Estació de França, the hotel offers easy access to various modes of public transportation, making it extremely convenient for travelers. The proximity to the beach, Gothic Quarter and El Born neighborhood positions the pension in the heart of the city, enabling guests to explore major attractions such as Ciudadela Park, the Arc de Triomphe and the bustling La Rambla with ease.
Reviews consistently praise the centrality and accessibility of the location, noting that many points of interest are within walking distance. The neighborhood is rich with charming cafes, restaurants and shops, providing a vibrant yet peaceful urban experience. Additionally, guests appreciated the nearby metro and bus stops, enhancing connectivity even further. The presence of a supermarket directly opposite the pension adds to the convenience.
The staff receives commendation for being friendly and helpful, making stays even more pleasant. Cleanliness and comfort of the rooms also contribute to a positive experience, complementing the superb locale. For those looking to thoroughly explore Barcelona and its picturesque districts, Pensión Ciudadela comes across as a highly recommended accommodation option.
Breakfast
Guests of Pension Ciudadela seem to appreciate the breakfast setup for its convenience and complimentary offerings. Reviews highlight the availability of a shared kitchen and dining area, which is well-equipped with essentials such as a fridge, microwave, coffee machine, kettle and a variety of utensils. The breakfast provisions are basic but satisfying, featuring free coffee, tea, muffins, small pastries and cookies with daily replenishments. There’s also a selection of herbal teas, sugars, milk and even gluten-free options available.
The self-service nature of the breakfast is frequently mentioned with guests enjoying the ability to make their own coffee and tea at any time. The rooftop terrace and common areas are also praised as pleasant spots to enjoy morning coffee and light snacks.
Additionally, the friendly and helpful staff, along with clear instructions and explanations provided, contribute to an overall positive experience. The presence of small treats and drinks in the common area throughout the day adds to the appeal, making it a convenient and welcoming feature for guests.
Rooms
Pension Ciudadela is commended for its cleanliness and welcoming atmosphere. The rooms are described as clean, comfortable and well-equipped, though many guests note that they are quite small. Beds are generally comfortable with some mentioning hygiene and daily housekeeping as standout features. Modern decor and functional bathrooms are appreciated and amenities such as air conditioning, balconies and stunning views enhance the experience.
Despite the compact room sizes, guests find the interiors cozy and sufficient for a pleasant stay. The location is frequently praised, making it convenient for exploring the city. Some rooms have narrow windows or lack natural light, while a few have an extra bed that’s great for families. Notable perks include spacious rooms with balconies, modern amenities, a clean environment and helpful staff. Overall, Pension Ciudadela offers a satisfying blend of comfort, cleanliness and great location, albeit with smaller room sizes.
Beds
Nestled in a quiet location, Pension Ciudadela offers travelers a restful retreat characterized by the comfort and cleanliness of its accommodations. The rooms are generally clean and inviting with many guests praising the comfortable, back-friendly bedding. Although some find the beds a bit on the smaller side, especially for taller individuals, the majority find the mattresses and bedding to be quite comfortable, contributing to a good night's sleep. The presence of balconies adds a pleasant touch to the rooms, enhancing the overall experience. While a few guests noted issues such as worn-out mattresses or pillows with minor flaws, the overall consensus highlights the comfort and cleanliness of the beds as standout features.
Cleanliness
Pension Ciudadela consistently impresses with its outstanding cleanliness, a frequently highlighted aspect in guest reviews. The rooms and common areas are immaculately clean, ensuring a comfortable and hygienic stay. Daily cleaning services, including fresh towels and tidy rooms, contribute significantly to the well-maintained environment. Guests have appreciated the neatness and attention to cleanliness, noting the spotless bathrooms and clean bedding. The overall well-kept state of the accommodation, combined with modern and cozy features, has made stays at Pension Ciudadela very pleasant. Moreover, despite its proximity to a busy street, the property offers a quiet, soundproof haven for a good night's sleep. The excellent cleanliness and well-maintained facilities make this hotel a reliable choice for travelers seeking a comfortable and hygienic place to stay in Barcelona.
Staff
Located in the heart of Barcelona, Pension Ciudadela stands out for its exceptional staff. Guests consistently praise the friendliness, helpfulness and warmth of the staff, which includes the owners, receptionists and cleaning personnel. From the moment of arrival, visitors are greeted with smiles and courteous attention, ensuring a welcoming atmosphere throughout their stay.
The staff's proactive approach is notable with several guests highlighting the prompt responses to queries and the assistance provided with local recommendations. Many appreciated the willingness of the staff to go the extra mile, such as offering luggage storage after check-out and coordinating late check-ins seamlessly.
Communication with the staff is efficient and effective, often facilitated through WhatsApp to coordinate arrival times and other needs. The cleaning crew is also highly regarded for maintaining a clean environment and being friendly and skilled in their duties.
Overall, the staff at Pension Ciudadela receives high marks for their professionalism, attentiveness and genuine desire to ensure a pleasant stay for their guests. The personal touches and accommodating nature contribute significantly to the positive experiences shared by visitors.
Wi-Fi
Pension Ciudadela offers a generally good experience with its WiFi service. Guests often highlight the free WiFi available throughout the hotel, noting that it provides a good internet connection in most parts of the room. Many have found the WiFi to be decent, specifically mentioning that it works well and is great in some areas. However, there are mentions of weak signals and poor coverage in certain rooms with some guests experiencing frequent struggles with the connection. Overall, while the WiFi is praised by many, there are inconsistencies in its performance across different rooms.
Nightlife
Pension Ciudadela is situated in a lively and vibrant neighborhood, making it an ideal location for those looking to explore Barcelona's energetic nightlife. The area is teeming with numerous cafes, bars and restaurants, providing plenty of options for dining and entertainment. The Gotic Quarter and neighboring El Born are particularly noted for their lively atmosphere and abundance of nightlife spots, making for a safe and engaging environment.
Close to both the beach and port, guests can easily access various tourist spots and nightlife venues. The presence of a 24-hour grocery store and a supermarket across the street adds convenience for night owls. The local pubs, clubs and street cafes offer a vibrant nightlife scene, allowing visitors to enjoy a good night out without hassle.
Despite its bustling surroundings, some guests noted that there is no noise disturbance from the street or other rooms, ensuring a restful stay. The rooftop terrace is a highlight, providing a superb spot to relax after a night out. Common areas with kitchen facilities and complimentary drinks at the cafe further enhance the guest experience.
Overall, Pension Ciudadela offers a superb location for nightlife enthusiasts with an array of dining and entertainment options right on its doorstep.
No, Pension Ciudadela doesn't have any pool.
No, a spa isn't available at Pension Ciudadela.
No, Pension Ciudadela doesn't allow dogs.
No, parking facilities aren't available at Pension Ciudadela.