InfoSummary of reviewsCapital O Hotel Los Caracoles in Acapulco offers a convenient and strategic location that many guests appreciate, particularly due to its proximity to the airport and nearby attractions like La Isla and Mundo Imperial. With public transport readily available and numerous dining and shopping options close by, the hotel is favorably positioned for travelers seeking both accessibility and affordability.
The hotel is noted for its commitment to cleanliness, with guests frequently praising the pristine white bedding and the refreshing showers with good water pressure. Generally, the rooms and facilities are considered clean and comfortable, featuring effective air-conditioning and comfortable beds. Although minor issues like the presence of bugs have been mentioned, likely due to renovations, the overall experience remains positive.
Guest feedback on the staff is varied. Several visitors have praised the kindness and helpfulness of certain staff members, particularly those offering local insights and doubling up in various roles. However, some guests have encountered indifference or lack of attentiveness from other staff, especially at reception, leading to a less consistent experience.
In conclusion, Capital O Hotel Los Caracoles provides a balanced offer of convenience and cost-effectiveness, ensuring a generally comfortable stay with minor areas for improvement in both cleanliness and staff interaction. Show more
InfoSummary of reviewsCapital O Hotel El Mejicano in Acapulco is widely praised for its excellent location, which provides easy access to popular beaches like Caleta and Caletilla, as well as landmarks such as La Quebrada. Guests appreciate the hotel's proximity to convenience stores and transport options, making it a convenient base for exploring the area without needing a personal vehicle. The hotel's affordability and friendly staff add substantial value, offering clean rooms with air conditioning and cable TV, along with a secure parking amenity.
Accommodations at the hotel are generally highlighted for their spaciousness and comfort, albeit with some maintenance issues noted. The warmth and attentiveness of the staff enhance the guest experience significantly, contributing to a welcoming and responsive environment.
Families find Capital O Hotel El Mejicano especially appealing due to its calm atmosphere and suitable room setups, with warm pools that are perfect for children. The hotel successfully caters to families, providing an accommodating environment for memorable vacations despite minor operational hiccups.
While some areas, such as WiFi and pool maintenance, receive mixed reviews, many guests still appreciate the facilities' overall cleanliness and the hotel's overall value for a relaxing beachside getaway. Improvements in consistent maintenance and amenities would greatly enhance the guest experience. Despite minor setbacks, the hotel remains a popular choice for those seeking a convenient and family-friendly stay in Acapulco. Show more
InfoSummary of reviewsSands Acapulco Hotel & Bungalows is celebrated for its prime location in the lively heart of Acapulco, offering guests easy access to the beach, local dining options, and vibrant markets. This makes it an excellent base for both exploration and relaxation. Guests consistently praise the hotel's proximity to various attractions, creating a seamless experience for families seeking both convenience and entertainment.
The hotel provides spacious, comfortable accommodations, with guests particularly appreciating the cleanliness of the rooms and well-maintained pool area. Although certain furnishings and facilities could use modern updates, the bungalows offer a cozy atmosphere that enhances the overall comfort. The clean pool, with designated areas for children and adults, contributes significantly to a pleasant and family-friendly environment, as does the thoughtful inclusion of a playground and mini-golf.
The standout feature of Sands Acapulco is its exceptionally friendly and attentive staff. Guests frequently commend the team for their welcoming nature and dedicated service, which significantly enhances the overall experience and makes families feel especially comfortable and well-cared-for.
While the hotel's proximity to the beach is a key highlight, making it an ideal choice for sun lovers, there are some logistical challenges, such as the additional charge for parking, which some guests feel could be included in the room cost. Nevertheless, parking availability remains a convenient aspect for those traveling by car.
Overall, Sands Acapulco Hotel & Bungalows is particularly appealing to families, offering a kid-friendly environment and activities tailored to young guests. With its combination of warm hospitality, prime location, and thoughtful amenities, it stands as an excellent choice for travelers seeking a memorable stay in the vibrant city of Acapulco. Show more
InfoSummary of reviewsHotel Boutique Punta Jamaica is an ideal retreat set between the Pacific Ocean and a tranquil lagoon, offering a peaceful and picturesque environment. The secluded location provides stunning views of both the beach and lagoon, perfect for those seeking solitude away from bustling city life. While it is quite a distance from the airport and other amenities, the serene setting more than compensates with exceptional attention from the staff enhancing the dreamlike escape. Although the beach is not suitable for swimming because of open waters, the picturesque and clean surroundings offer a memorable and tranquil experience.
The dining experience is highly praised for its attentive service and delicious food, despite dishes being on the pricier side and occasional slow service from the kitchen. The super delicious meals and affordable drinks contribute to a highly enjoyable dining experience.
Guests find the rooms very clean and spacious with luxury apartments offering ocean views and suites described as cozy and comfortable. Pet-friendly accommodations are also highlighted, ensuring an enjoyable stay for guests traveling with pets. However, some rooms could benefit from maintenance, particularly in the bathrooms and improved ventilation and furnishings.
Exemplary cleanliness is a hallmark of Hotel Boutique Punta Jamaica with spotlessly kept facilities, a clean beach and well-maintained pool areas contributing to an overall positive environment. Despite occasional feedback on the need for more frequent cleaning, the emphasis on cleanliness is a standout feature.
The staff at Hotel Boutique Punta Jamaica consistently receive praise for their exceptional service. Guests appreciate the team's kindness, resourcefulness and attentiveness, making them feel well-cared for and at home. The personalized service and friendly treatment extend to pets, fostering a welcoming and accommodating atmosphere. The attentive and helpful staff significantly enhance the overall experience, leaving a lasting positive impression on guests.
The pool is also well-received, praised for its enjoyable features, such as music and mojitos. Its shallow depth offers a safe alternative to swimming in the rough sea waves. While the pool area is generally clean and inviting, it could benefit from more frequent cleaning and upgraded towels.
For pet owners, the hotel provides an exceptional experience, being entirely pet-friendly and ensuring pets are treated exceptionally well. Spacious rooms accommodate guests' pets comfortably, making the stay enjoyable for both. Despite the higher room cost per pet, the hotel's attention to pets is outstanding, positioning it as a preferred choice for travelers with pets.
Overall, Hotel Boutique Punta Jamaica offers a remarkable and tranquil escape with exceptional service, clean and comfortable accommodations and a welcoming atmosphere for both guests and their pets. Show more
InfoSummary of reviewsWe Hotel Acapulco boasts a highly praised location, practically situated opposite Tamarindos Beach on the main Costera avenue. This positioning offers guests almost immediate beach access while being within a short distance from downtown Acapulco's main attractions, such as the Zocalo, Fort and Quebrada. Nearby supermarkets, restaurants, cafes and bars enhance convenience, making the hotel a suitable choice for both relaxation and exploration.
Guests consistently commend the cleanliness and comfort of the accommodations. The rooms are often highlighted for their spaciousness, effective air conditioning and quality-price ratio. Daily cleaning services and the well-maintained pool area contribute to the hotel’s spotless environment. The pool itself receives positive remarks for its inviting, warm water and suitable temperature, making it a favored spot for both adults and children.
The staff at We Hotel Acapulco receive largely positive feedback with many guests appreciating their friendliness, attentiveness and professional demeanor. Particularly noted are the courteous cleaning and security personnel, who contribute significantly to the overall pleasant guest experience.
Though the hotel lacks an operational restaurant, the quality of the food and drinks, when available, meets expectations. However, guests do note the inconvenience of limited dining options, especially with service concluding by 9 PM.
Despite some minor criticisms regarding malfunctioning aspects within the rooms such as poor water pressure and occasional issues with key cards, the majority consensus showcases the rooms' comfort and cleanliness. The in-room amenities like comfortable beds and balconies with ocean views enhance the guest experience.
One notable drawback is the Wi-Fi service, described as weak and unstable, particularly on higher floors. Guests relying on reliable internet service may find this to be a significant issue.
The parking facilities at We Hotel Acapulco receive mixed reviews. While some appreciate the privacy of the parking garage, the limited spaces and structural concerns like steep ramps are sources of frustration. Improvement in this area could considerably enhance the guest experience.
The hotel is considered very family-friendly, offering clean pools and a beachfront location ideal for family holidays. The warm and respectful staff and the hotel's clean environment further solidify its appeal for families.
In summary, We Hotel Acapulco provides a balanced and enjoyable stay with key highlights being its prime location, cleanliness and well-maintained facilities, making it a dependable choice for visitors seeking comfort and convenience in Acapulco. Show more
InfoSummary of reviewsMishol Bodas Hotel & Beach Club Acapulco Diamante is lauded for its exceptional beachfront location, offering guests a peaceful retreat with stunning sea views and easy beach access. The serene and private setting is a major draw, providing an idyllic escape from bustling tourist areas, making it ideal for relaxation and family visits. The hotel's cleanliness is highly praised, with well-maintained rooms and common areas contributing to the pleasant atmosphere.
The staff consistently receives commendations for their friendly and attentive service, enhancing the overall guest experience. Noteworthy mentions include team members like Jesús, Carolina, Miguel, and Aquiles for their exemplary hospitality. This positive interaction extends to the dining experience, where the delicious and well-prepared food, especially seafood, is celebrated, although menu variety and pricing can sometimes be points of contention.
Families find the hotel particularly inviting with its range of child-friendly activities, including a well-designed pool area complete with a big slide. The warm pool water and clean surroundings create a relaxing environment appealing to both children and adults alike. The private beach continues to be a highlight, offering calm and quiet surroundings, making it a picturesque paradise for those seeking a tranquil seaside getaway.
However, certain areas invite room for improvement. The hotel's guest rooms, although comfortable and clean, are sometimes noted as small and lacking in ventilation. Additionally, the parking situation poses challenges, with guests pointing out maintenance issues and additional charges. Despite these concerns, Mishol Bodas Hotel & Beach Club Acapulco Diamante remains a favored destination for those looking to unwind and enjoy quality time in a beautiful beachfront location. Show more
InfoSummary of reviewsHotel Club del Sol Acapulco by NG Hoteles is well-regarded for its prime location in the heart of Acapulco's vibrant golden zone, making it a convenient base for accessing the beach, shopping centers, and dining options. Visitors appreciate the hotel's proximity to the coastal Miguel Alemán route and local attractions. The hotel’s multiple well-maintained pools are often highlighted as a standout feature, providing a relaxing and enjoyable environment for families with children. The convenience of being close to a clean, secure beach enhances its appeal for beach enthusiasts.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations. Show more
InfoSummary of reviewsPlaya Suites Acapulco offers a remarkable beachfront location that consistently delights guests with its stunning ocean views, easy access to the beach and proximity to Acapulco's tourist attractions, restaurants and shops. The hotel location is frequently praised for its convenience and centrality, making it an ideal choice for beach lovers and those wanting to explore the local area.
The breakfast buffet generally receives positive feedback for its variety and taste with particular appreciation for the omelette station and the excellent service from staff. Despite some complaints about repetitiveness and minor issues regarding food quality, the breakfast experience is generally favorable. Dinner reviews, while highlighting some delicious meals like the seafood cream, indicate a need for more variety and better food quality. The all-inclusive plan is appreciated for its value, though some feel that the offerings could be more diverse.
Rooms are spacious and comfortable, often offering beautiful sea views and featuring separate living areas and balconies. However, maintenance and cleanliness are areas where significant improvements are needed. Common issues include dated furniture, malfunctioning air conditioning and insufficient amenities like WiFi coverage and mini fridges. Some guests report issues with dirty bathtubs, moldy pillows and musty odors, suggesting a more focused and consistent cleaning regime is required.
The staff at Playa Suites Acapulco receive mixed reviews. Many guests commend the friendly and attentive service, particularly from valet parking and housekeeping with special mentions for diligent workers like Teodora. Nonetheless, significant criticism is directed at the reception and poolside service, where attitudes vary from unprofessional to rude, adversely affecting overall guest satisfaction.
WiFi connectivity is a noted drawback with frequent complaints about weak signals, especially in rooms and on higher floors. Internet access is inconsistent, often resulting in frustration, particularly during weekends.
The pool facilities garner mixed reactions. While some guests appreciate their cleanliness, size and atmosphere, others report issues of overcrowding, poor hygiene and inadequate maintenance. The limited opening hours and neglected poolside facilities detract from the overall experience. The beach, however, is a standout feature, offering a beautiful and easily accessible private area with attentive service and a generally clean environment, despite occasional overcrowding and limited sunbeds.
Parking is described as economical and convenient by some, though others find the service disorganized and poorly managed with reports of unpleasant smells, damage to vehicles and inconvenient access times. The family-friendly atmosphere of the hotel is a significant draw with numerous activities for children and adults, contributing to an engaging and lively environment despite occasional overcrowding.
Overall, Playa Suites Acapulco's exceptional location and friendly family atmosphere make it an attractive choice for many travelers, though improvements in maintenance, staff consistency and WiFi are necessary to enhance the guest experience. Show more
InfoSummary of reviewsHotel Bali-Hai Acapulco enjoys an excellent location that appeals to both leisure and business travelers. Guests appreciate being close to key attractions, beaches, and conveniences such as shopping centers and dining options, all within a peaceful and tranquil environment. The lush green surroundings and well-maintained common areas contribute to a serene retreat, although some facilities are reportedly outdated. Despite this, the hotel offers amenities like pools and gardens, enhanced by attentive and friendly staff, which include delicious bar drinks, making it an ideal spot for relaxation.
While cleanliness standards appear inconsistent, guests often praise the location and find the quality-price ratio impressive. The staff receives mixed reviews, with many guests highlighting their attentiveness and friendliness, particularly with certain personnel. However, some reviews indicate dissatisfaction with the reception staff, pointing toward room for improvement in this aspect. The pool area at Hotel Bali-Hai Acapulco is generally favored for its location and comfort, with pools described as clean and spacious. Occasional maintenance issues and lively music affecting the ambiance are noted, yet the pool remains a popular feature among guests.
Overall, Hotel Bali-Hai Acapulco is admired for its strategic positioning, friendly service, and enjoyable amenities, providing a valuable choice for visitors seeking convenience and comfort in Acapulco. Show more
InfoSummary of reviewsThe Ritz Acapulco All Inclusive receives commendable reviews for its exceptional beachfront location, allowing easy access to a clean, picturesque beach. The hotel's central position facilitates exploration of local attractions, shopping venues, and dining spots, making it a convenient choice for visitors. Guests laud the spectacular sea views from many rooms, which add to the appeal of the stay.
The staff is frequently highlighted for their friendliness and attentiveness, contributing significantly to a positive guest experience. Specific employees, such as those at the bar and the diligent waitstaff, receive individual praise for their professionalism and warm service. This attention to customer care ensures a hospitable environment that many guests find memorable.
Dining experiences, particularly breakfast and dinner, are generally well-received, with guests enjoying the variety and quality of meals available. Although some wish for more creativity in food options and faster dinner service, the overall satisfaction with meals is high. The breakfast offerings, especially the skillful preparation of dishes for various dietary needs, add to the positive aspects of dining.
Room accommodations are regarded for their spaciousness and breathtaking sea views, providing a comfortable space for relaxation. However, while clean and well-decorated, the rooms feature somewhat dated decor and furnishings, presenting an opportunity for upgrades. Despite noise concerns in some areas, many guests find the soundproof windows enhance their comfort.
Cleanliness across the property receives mixed reviews; however, the diligent efforts of the staff keep many areas pristine, while some specific locations require improvement. The pool area, valued for its adult-only section and family amenities, is appreciated, though its small size occasionally leads to overcrowding.
The beautiful beach setting remains a standout feature, praised for its cleanliness, stunning views, and welcoming ambiance, despite occasional obstructions and litter concerns. The family-friendly environment is vibrant and engaging, with activities suitable for guests of all ages, further supported by the warmth of the staff.
Parking facilities, although efficient and user-friendly, incur additional costs, which some guests find excessive. Lastly, Wi-Fi connectivity is a noted area for improvement, with many guests experiencing unreliable service in their rooms.
Overall, the Ritz Acapulco All Inclusive is celebrated for its prime location, exceptional staff service, and enjoyable beach environment, making it a suitable choice for travelers seeking a coastal escape filled with convenience, warmth, and relaxation. Show more
InfoSummary of reviewsHotel Casa de Sal receives a wealth of positive feedback with notable praise across several key categories, making it a favored choice for travelers.
The hotel's location is exceptional, situated just a five-minute walk from the beach and central to the lively Costera area with various bars and restaurants. The splendid sea views add to its allure, creating a picturesque setting that enhances guest experiences, despite some minor concerns about neighborhood cleanliness and disorganization.
Breakfast at Hotel Casa de Sal is well-regarded for its taste and quality. The menu features an array of options, ensuring a hearty start to the day, though it comes at an additional cost which some guests found a bit steep. However, the positive culinary experience overall makes it a recommended choice for breakfast.
The rooms at the hotel receive high praise for their comfort, cleanliness, spaciousness and modern design. Features such as cozy beds, air conditioning and beautiful decor contribute significantly to a restful stay, although some minor maintenance issues and pest encounters were noted. The cozy ambiance of the hotel and additional amenities like air conditioning and whirlpool tubs ensure guest comfort with the latter sometimes noted for being noisy.
Cleanliness generally earns positive remarks with many commending the tidy rooms and well-maintained environment. Despite some isolated incidents of unclean pool water and occasional housekeeping oversights, the staff’s dedication to maintaining a clean and inviting space stands out.
The staff at Hotel Casa de Sal greatly enhance the guest experience with their friendliness, attentiveness and helpfulness. Many reviews emphasize the exceptional service received, highlighting the staff's positive attitudes and availability. While a few isolated incidents of indifference were reported, the overall sentiment reflects a highly accommodating staff that adds to the hotel's warm atmosphere.
The pool area offers an enjoyable and luxurious experience with inflatables and a jacuzzi providing added fun and relaxation. While cleanliness and maintenance could occasionally be improved, the pool remains a highlight for many guests.
The hotel’s proximity to the beach is a significant advantage with the shore merely a short walk away. This, paired with the peaceful retreat provided by the hotel's setting, makes it an attractive option for beach lovers.
Beds at the hotel are commended for their comfort and quality, ensuring a pleasant and restful night's sleep, though some guests mentioned the firmness of mattresses and pillows. The overall consensus points towards a comfortable sleep experience.
Additionally, Hotel Casa de Sal is recognized for its pet-friendly environment, allowing guests to enjoy their stay alongside their furry companions, adding to the hotel's welcoming and accommodating atmosphere.
Overall, Hotel Casa de Sal provides a delightful stay with its prime location, comfortable accommodations, friendly staff and enjoyable amenities, ensuring guests have a pleasant and memorable experience. Show more
