4-Star HotelSummary of reviews related to the '4 Star' categoryVital Hotel an der Therme GmbH offers a mix of amenities and areas for improvement as reflected in guest reviews. The hotel features lovely rooms, often with balconies and guests particularly appreciate the extremely comfortable beds, which are fitting for a four-star establishment. The bathrooms are also highlighted as excellent, contributing to the pleasant accommodations.
However, despite its four-star rating, some guests feel the hotel lacks charm and find the price per night too high considering the additional charges for many services. Expectations for amenities typical of four-star hotels, such as a kettle, coffee machine, tea, coffee, minibar and a small refrigerator for medication and beverages, are not met. Additionally, the absence of a refrigerator and an air conditioning system in the rooms has been mentioned as a drawback.
Overall, Vital Hotel an der Therme GmbH provides a quiet and relaxing environment with high-standard facilities, but there are some gaps in services and amenities that guests expect from a hotel in this category and price range.
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