4-Star HotelSummary of reviews related to the '4 Star' categoryPrince Franklyn Hotel has received mixed reviews from its guests, with particular emphasis on its four-star branding. The expectations set by such a rating are high, and many guests felt that certain aspects did not measure up. Criticisms were particularly directed at the quality and variety of the breakfast and food offerings, which were considered below four-star standards. Additionally, the cleanliness of the rooms and some outdated facilities did not align with guests' expectations of a hotel at this level.
The price point also seemed disproportionate to the experience provided, with concerns about the high costs relative to the services and room features. There were specific comments about the small, non-smart TVs and general service quality, where guests felt more should have been done for what they were paying. However, amidst these critiques, some guests did appreciate the newness and quality of certain rooms, noting them as appropriate or even superior for a four-star establishment.
Overall, while certain elements like the rooms may impress, the hotel appears to fall short of consistently meeting four-star expectations across services and facilities. The reviews suggest that management may need to reassess its offerings and pricing to align better with the standards expected of a four-star hotel.
Show moreRead review summaries for all categories
