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Summary of reviewsHoliday Inn Tijuana Zona Rio by IHG is celebrated for its strategic location, offering guests convenient access to vital spots in Tijuana, including the border crossing and nearby restaurants. Situated in a quiet and safe area, the hotel provides a tranquil environment complemented by cleanliness and comfort. Guests appreciate the excellent breakfast buffet, which stands out for its variety and authentic Mexican cuisine. The attentive and friendly staff enhance the dining experience, contributing to its reputation as a recommended feature.
Rooms at this hotel are generally praised for comfort and cleanliness, with daily maintenance ensuring a pleasant stay. Although some guests note minor issues like outdated furniture and poor ventilation due to sealed windows, the overall comfort is prominent, making it an appealing choice for a restful visit. Cleanliness is consistently lauded, with the property maintaining a high standard across all areas, and guests express appreciation for the clean environment and professional staff service.
The staff at Holiday Inn Tijuana Zona Rio exceed expectations in hospitality, known for their warmth, attentiveness, and readiness to assist. Their dedication to providing excellent service leaves a memorable impression, contributing positively to guests' overall experiences. The comfortable beds are another highlight, with guests noting the quality of the mattress and linens, although a few variances in preference for firmness are mentioned.
Overall, Holiday Inn Tijuana Zona Rio by IHG offers a positive experience characterized by its advantageous location, commendable cleanliness, exceptional staff service, and comfortable amenities, making it a popular choice for travelers in Tijuana.
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