4-Star HotelThis hotel is located in the heart of downtown Toronto, close to the Eaton Centre and major theaters. It features comfortable rooms, a spa, and a restaurant, providing a convenient and relaxing stay.
Show more
Summary of reviews related to the '4 Star' categoryThe Pantages Hotel Toronto Centre offers a mix of experiences with many positive aspects highlighted by guests. A notable value for money can be expected, providing a competitive price-performance ratio, which is appreciated especially for a four-star designation. The hotel is praised for its excellent and central location in the city center, making it a convenient choice for visitors wanting to explore Toronto.
Guests have positively noted the presence of spacious, modern and luxurious suites, complete with features like his and hers closets. They found the ambiance to retain a four-star quality with overall comfort and convenience. The check-in process is reported as easy with pleasant and helpful staff with some outstanding staff members mentioned for their exceptional service.
Despite its strengths, the hotel has areas for improvement. Some reviews indicated that the service and cleanliness did not consistently meet the expected standards of a four-star hotel with specific mentions of rooms not being cleaned daily and occasional dustiness. There were references to hotel staffing shortages impacting overall service quality.
Overall, while some aspects like WiFi incur additional costs and some services fell short of expectations, the hotel's prime location and comfortable rooms contribute to a generally favorable stay that many guests found worth the price.
Show moreRead review summaries for all categories
