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Summary of reviewsDiaara Hotel Apartments is highly regarded for several key aspects that contribute to a positive guest experience. Located centrally, the apartments offer convenient access for exploring the surrounding areas and maintain a peaceful ambiance despite their downtown setting. Guests consistently praise the spacious, clean and comfortable rooms, augmented by fresh, well-kept furniture and wide corridors. The general cleanliness of the apartments and common areas is frequently lauded, complemented by the excellent service and cooperation of the staff. The reception staff, in particular, are highlighted for their professionalism, friendliness and exceptional customer service with special mentions for individuals like Walid and Abdulaziz Asiri.
Comfortable beds and soft pillows are a strong point, ensuring guests a restful night's sleep. Furthermore, the modern design and maintained cleanliness contribute significantly to the overall pleasant environment at Diaara Hotel Apartments.
However, there are areas where the establishment could improve. The breakfast offering falls notably short of expectations with many guests criticizing the lack of variety and poor quality. Additionally, the absence of an on-site restaurant detracts from the overall experience. Guests also mention issues such as small bathrooms, occasional maintenance problems like damaged furniture and broken appliances and poor soundproofing in some rooms.
Moreover, the Wi-Fi quality is another downside with multiple reviews pointing out weak and unstable connections throughout the property. Limited elevator availability and insufficient parking spaces are minor inconveniences reported by some guests.
Despite these drawbacks, the combination of an excellent location, cleanliness, comfort and remarkable staff makes Diaara Hotel Apartments a favorable choice for travelers looking for a clean and comfortable stay in a central location.
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