InfoSummary of reviewsRésidence Pierre & Vacances L'Ours Blanc is celebrated for its remarkable location in the enchanting Alp d'Huez, offering guests direct access to a host of local amenities and recreational facilities. Situated at the foot of a shopping gallery, the property ensures convenience for dining and cultural activities while providing easy access to skiing and other outdoor pursuits. The stunning mountain views seen from the residence further enrich the experience, making it an ideal destination for both relaxation and adventure.
The staff at the residence receives substantial acclaim for their friendly and attentive service. Guests frequently praise their welcoming and helpful nature, which significantly contributes to a hospitable atmosphere. The reception team is particularly noteworthy for their readiness to assist guests with amenities and inquiries, enhancing the overall experience during their stay.
Despite these positives, there are considerable concerns regarding cleanliness. Guests report issues with unclean carpets, dusty floors, and other cleanliness standards that do not meet expectations, suggesting a need for renovation and improvement in cleaning protocols. However, the exceptional location and staff create a memorable alpine retreat, reflecting a blend of natural beauty and dedicated service. Show more
