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Summary of reviewsThe Super 8 by Wyndham Mokena/Frankfort/I-80 is appreciated for its strategic location, offering convenience and accessibility off the highway. It is ideally positioned near local attractions, dining options, and a Metra station providing easy connections between Joliet and Chicago. This makes the hotel a favorable choice for travelers attending nearby events, conferences, or visiting family, combining tranquility with practicality at an affordable rate.
The hotel staff receives high praise for their friendliness and professionalism, with particular mentions of accommodating individuals like Bobbie and Christine. The staff's attentive service adds positively to the guest experience, with many guests remarking on their helpfulness and commitment to hospitality.
Guest experiences with the rooms are varied; many find them clean, comfortable, and spacious, with comfortable beds contributing to a restful night's sleep. The air-conditioning and bathroom facilities are generally well-received. Nonetheless, some guests note areas needing improvement, such as outdated furniture, musty odors, and cleanliness concerns, detracting from their stay.
Breakfast at the hotel evokes mixed reviews, with some guests appreciating the convenient continental offerings while others seek more variety and healthier options. The breakfast mainly includes pre-packaged items like cinnamon rolls and yogurt, with some guests desiring more extensive choices.
Overall, the Super 8 by Wyndham Mokena/Frankfort/I-80 provides a cost-effective and practical option for travelers, valued for its location, staff, and some satisfactory amenities. However, room updates, enhanced cleanliness practices, and an improved breakfast selection could further elevate the guest experience.
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Hotel with Rooms With Jacuzzi / Hot-tub
