4-Star HotelThis 4-star hotel offers well-equipped rooms and is located on the banks of the Ostorfer See lake. Guests can enjoy Austrian cuisine and have easy access to Schwerin's historical quarter, which is a 20-minute walk away.
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Summary of reviews related to the '4 Star' categoryPLAZA Premium Schwerin Sure Hotel Collection by Best Western, a four-star establishment, has garnered mixed reviews with a notable emphasis on certain shortcomings. Guests have predominantly expressed dissatisfaction with the breakfast offerings, indicating that it fell short of the expectations for a hotel of this caliber. Remarks consistently pointed out that the breakfast was not on par with what one would anticipate from a four-star rating, often describing it as basic or disappointing.
Additionally, service quality has been called into question with specific comments suggesting that the conduct of some staff members was inappropriate and not befitting a premium hotel. Another area of concern mentioned by guests was the bar facility, which was not available as expected for a hotel in this category, leading to overall disappointment with the premium promise of the property.
Despite these criticisms, there were no specific references to other four-star-related aspects, suggesting that the main areas of improvement are in the breakfast service and overall service standards.
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