4-Star HotelLocated in Vitoria, this hotel offers a spa and comfortable accommodations. It provides a relaxing environment and essential amenities for a pleasant stay.
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Summary of reviews related to the '4 Star' categorySilken Spa La Hacienda De Don Juan is a hotel that carries a four-star rating, though opinions on whether it meets this standard vary among guests. While some reviewers felt the hotel lives up to four-star expectations with well-maintained facilities and good services, others highlighted significant areas for improvement. The lack of air conditioning and the use of shower curtains instead of glass doors were frequently noted as falling short of four-star standards. Guests reported that the rooms can get unbearably hot, affecting overall comfort. Breakfast also received mixed feedback with some praising it as very good, while others found it repetitive and not up to four-star quality. Despite these criticisms, there were positive remarks on the hotel's upkeep and certain services that aligned with four-star expectations. Overall, while some guests had a great four-star experience, others felt the hotel did not fully match the four-star rating, suggesting areas where the hotel could enhance its facilities and amenities.
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