4-Star HotelThis hotel offers a spa and wellness center, providing a relaxing experience. It also features mountain views and a game room, making it suitable for various guests.
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Summary of reviews related to the '4 Star' categoryGran Hotel Balneario De Puente Viesgo has a blend of strong points and notable downsides. Positively, the service is consistently praised for being very good and visitors generally find the hotel to be a beautiful and enjoyable place to stay. It's often mentioned that the value for money is commendable with everything described as being of four-star quality and earning its well-deserved rating according to some. However, the amenities and facilities show significant inconsistencies. Guests frequently point out that the hotel feels old-fashioned with poor maintenance leading to issues such as torn carpets and curtains and unreliable shower temperature. Furthermore, the comfort of the rooms and the quality of food, particularly breakfast and the dinner buffet, do not seem to meet the expectations associated with a four-star hotel. This disparity has left many guests feeling the establishment falls short of its four-star designation, suggesting that improvements are needed to align with such standards.
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