The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
The Phoenician, a Luxury Collection Resort in Scottsdale is a top-notch destination for those seeking a luxurious getaway. The resort is situated in a beautiful location with stunning grounds and surroundings, while still being conveniently close to upscale restaurants, malls and hiking trails. Guests rave about the top-quality breakfast, although some found the prices to be expensive. The rooms are modern, spacious and well-appointed with luxurious bathrooms, although some could use updating. The resort is exceptionally clean with guests praising the immaculate grounds, gym and rooms. The staff is friendly, attentive and goes above and beyond to ensure a pleasant and comfortable experience. The pool area is fantastic, although during peak periods, the hotel needs to reconsider its pool policies. Overall, The Phoenician is a five-star resort that offers a peaceful and beautiful atmosphere, making it worth every penny for a luxurious stay in Scottsdale.
The Camby, Autograph Collection is a hotel with exceptional customer service and an outstanding staff. Guests have raved about the helpful, fantastic and super friendly staff with many mentioning staff members by name. The front desk staff was especially great, welcoming guests with open arms and going out of their way to be accommodating. Even the valets were mentioned multiple times for their friendliness and helpfulness. The majority of guests reported that the staff was very friendly and helpful with only a few negative reviews in the mix. Overall, The Camby, Autograph Collection is a great choice for those looking for a hotel with exceptional customer service and staff members like Samantha and John, who'll make sure you feel at home during your stay.
The hotel's highly personalized 24-hour service, in combination with the elegant surroundings of the highest quality, makes a home away from home for people who know and appreciate the best.
The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
JW Marriott Tucson Starr Pass Resort is an exceptional destination with stunning scenery, natural beauty and unbeatable location for those looking to explore the area. The staff is highly praised for their cleanliness and politeness. The great dinner experience, outstanding pool area and comfortable rooms make for a memorable stay. Despite some negative reviews, the staff and facilities at the resort are a standout feature. Families with kids love the resort with a kid-friendly atmosphere, opportunities for cannonballs and splashing around. While parking at this resort may have its challenges, there are options available for all guests. All in all, JW Marriott Tucson Starr Pass Resort is an exceptional stay with outstanding facilities, majestic views and superb service.
The Grand Hyatt Scottsdale Resort is a beautiful oasis in the heart of the desert with amazing pool areas and a great location close to restaurants, attractions and shopping. Guests have positive things to say about the breakfast and exceptional dinner options, although some guests noted limited eating hours and overpriced food. The rooms are clean and comfortable, although some could use updates. The hotel is well-maintained and the staff is friendly and accommodating, although some guests noted understaffing. The swimming pools are a highlight of the resort with a fun atmosphere and fast, polite service. The resort is very family-friendly with a large pool and open grass space for kids to run around in. Overall, guests consistently rate the hotel as exceptional and five-star with many saying they would definitely return to this beautiful property.
The Andaz Scottsdale Resort & Bungalows is a luxurious and well-maintained hotel that offers exceptional service from its staff. The doormen, bellmen and porter are all praised for their attentiveness and accommodating nature. The pool staff is also very welcoming and attentive. The hotel's hospitality is incredible with someone always available to help and provide responsive service. The food and service are great and the grounds are beautiful. While some guests have reported issues with cleanliness, the hotel is generally praised for its immaculate upkeep. Overall, the Andaz Scottsdale Resort & Bungalows staff will go above and beyond to ensure a lovely and enjoyable stay.
The Renaissance Phoenix Downtown Hotel is a truly exceptional hotel according to guest reviews. The decor is amazing and the staff is friendly. Guests were in awe from the moment they walked in. The executive king suite was a fairytale dream and the entire hotel was clean and neat. Guests said it's the best place they've ever stayed in and perfect for birthdays. Rooms were quiet and lovely with comfortable beds. Although some reviews noted that the pool could be updated for a five-star hotel, guests had an excellent and extravagant experience overall. This hotel gets a big thumbs up.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
Sedona Pines Resort offers a serene and picturesque escape just outside the bustling heart of Sedona. Set in a tranquil environment, it provides easy access to Sedona’s attractions while maintaining a peaceful retreat away from the city's busy areas. Surrounded by beautiful landscapes and conveniently close to nature trails and Red Rock State Park, the resort is ideal for those seeking relaxation combined with exploration.
The accommodations at Sedona Pines Resort are a highlight, featuring individual, well-equipped cabins that ensure privacy and tranquility. Guests appreciate the spaciousness, cleanliness and the homey atmosphere of the units, which include full kitchens and comfortable beds. The well-maintained grounds, including private patios and convenient parking, add to the appeal, making it a perfect choice for families.
Dining at the resort is notably enhanced by the on-site Italian restaurant, Bella Vita Ristorante, which is frequently praised for its delicious cuisine and delightful atmosphere. While the restaurant serves as a popular dining option, guests also have the flexibility to prepare their own meals in the well-appointed kitchens found in the cabins.
Cleanliness is a key strength of Sedona Pines Resort with the pool, spa facilities and grounds consistently noted for their impeccable maintenance. Guests regularly commend the clean, spacious cabins and the resort’s commitment to providing a pristine environment.
The resort's staff is widely praised for their exceptional service. Guests highlight the friendly, helpful and professional demeanor of the team, which significantly enhances the guest experience. Many instances of staff going above and beyond, such as assisting with late-night amenities or early check-ins, are frequently mentioned.
The resort also offers several recreational amenities, including a large, heated saltwater pool, spa, mini-golf and playground, making it a fun-filled destination for guests of all ages. Despite some feedback on the limited and occasionally outdated fitness facilities, the resort’s proximity to hiking trails provides ample opportunities for outdoor exercise.
Parking at Sedona Pines Resort is convenient with guests able to park right outside their cottages, adding to the overall ease and comfort of their stay.
However, there are areas for improvement. The on-site Wi-Fi service needs enhancement, as guests often find it weak and unreliable. While the resort provides smart TVs and DVD borrowing options, the internet connectivity issues are notable. Feedback on the bed comfort varies with some guests finding the beds exceptionally comfortable, while others report needing improvements, particularly with sofa beds and mattress consistency.
In summary, Sedona Pines Resort delivers a delightful and relaxing stay with its serene environment, clean and well-equipped cabins, excellent dining options and a range of amenities. Despite some areas needing attention, the overall experience is positive, making it a highly recommended retreat for visitors seeking both relaxation and adventure in Sedona.
Trapper's Rendezvous offers a unique and appealing blend of rustic charm and modern comfort, perfectly situated in a beautiful and quiet setting near historic Route 66 and the Grand Canyon South Entrance. This prime location allows guests to enjoy a peaceful retreat while having easy access to local attractions and amenities. Guests are particularly impressed with the breakfast experience, which includes a delectable variety of homemade dishes delivered with care and detail, leaving a lasting impression as a memorable start to the day.
The accommodations at Trapper's Rendezvous are praised for their exceptional cleanliness and attention to detail. The rooms and cabins, designed with a cozy rustic theme, offer spacious, private, and tranquil environments that enhance the overall comfort of the stay. Guests appreciate the harmonious blend of beautiful design and practical features, as well as the charming common outdoor spaces. The consistently high standards of cleanliness extend throughout the property, creating an inviting and stylish atmosphere for a serene retreat.
The staff at Trapper's Rendezvous receive unanimous commendation for their outstanding service. Guests note the promptness, friendliness, and attentiveness of the team, with special mentions of the innkeeper Caroline and Becky for their warmth, efficiency, and excellent communication. The staff's efforts in anticipating guests' needs and making them feel at home significantly contribute to the hotel’s appeal.
In addition, the comfort of the beds is frequently highlighted, with guests reporting restful and rejuvenating sleep experiences. Though there are slight differences in mattress preferences, the quality of sleep and comfortable bedding receive high praise overall. Trapper's Rendezvous is celebrated as a special place offering a memorable, comfortable, and welcoming accommodation experience, making it a standout choice for travelers seeking both relaxation and exploration.
CASTLE ROCK is a hotel that offers an exceptional stay for travelers seeking a clean and comfortable experience. The hotel's ideal location, close to everything, makes it extremely convenient for those traveling by car. The newly renovated rooms are spacious, cozy and inviting with soft towels provided and the bathrooms are spotless. The hotel's cleanliness is highly praised and the staff is described as super friendly and customer service-oriented, always willing to help with anything guests need. The owner, Sonia, receives glowing reviews and guests appreciate the kind and professional attitudes of the staff. The hotel is reasonably priced and guests report receiving excellent value for money. In conclusion, CASTLE ROCK is an excellent choice for anyone planning to visit Flagstaff, offering an exceptional experience at a great price.
The Lodge on Route 66 in Williams, AZ, is highly regarded for its exceptional location, nestled in the heart of the historic Route 66. Guests appreciate the lodge's proximity to shops, restaurants and local attractions, alongside its convenience for those planning trips to the Grand Canyon. The nostalgic ambiance of Route 66, combined with the lodge's modern comforts, provides a unique and charming stay for visitors.
The included breakfast garners positive feedback with guests particularly enjoying the varied and fresh options like waffles, muffins and eggs. While some find the breakfast offerings basic and could benefit from more variety, the pleasant and well-stocked breakfast area contributes to a satisfactory start to the day.
Dining convenience is a strong point due to the lodge’s location, which offers an array of nearby restaurants and bars. Popular options include Cruisers and Kitty’s Steakhouse, both praised for their excellent food and service. The ease of finding good, affordable dining within walking distance enhances the overall experience.
Reviews of the rooms are generally positive, noting their cleanliness, cozy atmosphere and tasteful decor. Renovations blend charming, rustic touches with modern amenities like kitchenettes and electric fireplaces. Spacious suites receive particular praise, though some rooms might feel small, especially for guests with more luggage or larger groups. Despite this, the high standards of cleanliness and maintenance are consistently highlighted.
The staff are frequently lauded for their friendliness and helpfulness, contributing significantly to the pleasant atmosphere. The efficient and welcoming check-in process, along with courteous and professional service, leaves a positive impression on many visitors.
Parking is another standout feature with guests appreciating the convenience of free parking right in front of their rooms. The ample and easily accessible spaces simplify logistics, making it easier for guests to manage luggage and access their accommodations.
Many guests find the beds exceptionally comfortable, further contributing to a restful stay. While a few reviews mention the beds being too soft or slightly short, the positive comments about the coziness and quality of linens dominate.
However, the Wi-Fi service receives consistent criticism for being slow and unreliable, an area where significant improvement is needed. Despite this, the overall satisfaction with the lodge remains high, reflecting in many positive reviews.
Although accessibility could be improved, particularly in terms of facilities for guests with disabilities, the lodge’s efforts to provide a clean, comfortable and charming environment are evident. The Lodge on Route 66 is highly recommended for its prime location, excellent service and inviting accommodations, often preferred by travelers for their memorable stays in Williams.