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Summary of reviewsBest Western Beauséjour offers a well-regarded stay largely due to its strategic location, exceptional cleanliness and welcoming staff. Conveniently positioned opposite the Lourdes train station, the hotel provides easy access to key attractions like the Sanctuary of Lourdes and the historical center while maintaining a serene ambiance away from the city’s hustle and bustle. Public transport is easily accessible, enhancing the convenience for those arriving by train, bus or car.
Guests frequently praise the hotel's breakfast for its quality and variety, including high-quality cheeses, cold cuts, freshly pressed orange juice and an assortment of both sweet and savory options. The breakfast buffet, despite some minor layout and replenishment issues, is appreciated for its overall deliciousness. Dinner also receives high marks with diners enjoying well-presented and flavorful dishes in a pleasant atmosphere, though some wished for a broader menu and experienced longer waits on occasion.
Rooms at the hotel are commended for their cleanliness, comfort and modern decor, offering beautiful views of the surrounding mountains and gardens. The superior and attic rooms are particularly noted for their spaciousness and amenities. While some found the standard rooms to be small and occasionally musty, the general sentiment is positive with well-maintained facilities contributing to a comfortable stay.
The hotel’s dedication to cleanliness is unwavering with spotless rooms and common areas consistently impressing guests. The super clean bedding and overall neat atmosphere are standout features, making the hotel feel more luxurious than its three-star rating might suggest.
Staff at Best Western Beauséjour are frequently described as friendly, attentive and professional, significantly enhancing the guest experience. Their politeness, proficiency in English and overall helpfulness are appreciated by many visitors. Specific staff members and the hotel manager often receive special commendations for their exceptional service.
The hotel’s amenities, including free WiFi, a well-kept heated pool and convenient parking facilities, further enrich the guest experience. The pool is a popular feature, appreciated for its cleanliness and tranquil setting, even though some found the water temperature occasionally chilly. The on-site parking with its secure and spacious nature, is a notable convenience for many guests.
Family travelers find the hotel appealing due to its welcoming atmosphere, family-friendly amenities and enjoyable pool area. While some mixed feedback exists, the hotel is generally seen as a great choice for those traveling with children.
Overall, Best Western Beauséjour stands out for offering high standards of service, comfortable accommodations and a pleasant environment, making it an excellent option for both leisure and business travelers. Despite its three-star rating, many guests feel it delivers an experience comparable to four-star establishments.
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