Info
Summary of reviewsHotel Arujá receives generally positive reviews, notably praised for its strategic location, attentive staff, and cleanliness. Situated conveniently close to Guarulhos Airport and the city center, it offers easy access to major highways and attractions, appealing particularly to business travelers and those in transit. Guests appreciate the peaceful surroundings that ensure restful nights.
The breakfast at Hotel Arujá is well-received overall, with guests applauding the variety and taste, especially the selection of breads and fresh cakes. The breakfast service is often noted for its friendly and attentive staff. Dinner, though praised for taste, receives mixed feedback due to occasional limited fresh food availability and service delays.
The hotel rooms, recently renovated, are frequently described as clean and comfortable. Guests appreciate the modern ambiance and attention to detail in decor, though some note discrepancies in room size and minor issues like compact bathrooms. Overall, the emphasis on cleanliness and hospitality significantly enhances the accommodation experience.
Hotel staff are highlighted as a key strength, consistently earning praise for their politeness and attentiveness. The friendly service across all areas, from the reception to the restaurant, contributes to a welcoming atmosphere. While small setbacks like language barriers and understaffing occasionally arise, the overall service remains highly commendable.
Additional amenities like the pool add value to the stay. The pool area is well-maintained and particularly admired for its aesthetics, though its size and temperature are sometimes critiqued. On-site parking is appreciated, albeit with noted space constraints and physical challenges within the parking setup.
For families, Hotel Arujá offers a comfortable getaway, with proximity to attractions and a good breakfast offering. Although the beds receive mixed reviews, with some issues regarding mattress comfort, the overall sense of a cozy environment prevails. With consistent cleanliness and excellent staff service, Hotel Arujá provides reliable and satisfying accommodations for those seeking a straightforward stay.
Show moreRead review summaries for all categories
Categories