Accessible HotelThis hotel features wheelchair access and offers walk-in showers in select rooms or areas. It is wheelchair accessible throughout and provides accessible toilets. Assist dogs are also welcomed.
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Summary of reviews related to the 'Accessible' categoryThe Best Western Priory Hotel has garnered mixed reviews regarding its accessibility for guests with disabilities. Positive feedback highlights the presence of accessible rooms and spaces, making navigation relatively easy for some. Guests appreciated the ground floor rooms and the helpful access features that cater to those with mobility issues. The easily accessible car park and the ease of parking also received favorable mentions.
However, the hotel has notable areas for improvement. Guests pointed out several accessibility issues such as the inaccessibility of bathrooms, broken lift and the necessity to navigate steps and stairs to various facilities, including the hazardous stairs to the first floor. There were also mentions of disabled toilets being out of order and restricted entry into rooms requiring a key, making it less convenient for physically disabled guests.
Some specific drawbacks included an untidy disabled room and plastic cups offered in rooms, which may not meet the expectations of accessibility-focused travelers. Overall, while the hotel provides some accessible features that are beneficial, it falls short in several aspects, particularly for those requiring seamless, step-free access throughout the property.
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