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Summary of reviewsSomerset Lofts is often celebrated for its prime location, nestled in a pleasant neighborhood with easy access to major highways, markets, restaurants, and businesses, making it an ideal choice for travelers seeking convenience. The hotel also enjoys praise for its clean and comfortable environment, featuring cozy beds and well-maintained facilities.
The accommodations at Somerset Lofts are a strong point, offering spacious, well-designed rooms that feel more like duplex apartments than typical hotel rooms. Guests appreciate the generous room sizes and additional amenities like lofted bedrooms, multiple bathrooms, and kitchen facilities that enhance the value of their stay. Despite minor drawbacks such as the absence of soap dishes and occasional stocking issues, the rooms are seen as a delightful aspect of the hotel experience.
While the reviews regarding cleanliness suggest a need for improvement, stating issues like stained furniture and unpleasant odors, these concerns are somewhat mitigated by the hotel's positive aspects. Guests find the staff at Somerset Lofts to be a major asset, often describing them as friendly and attentive. The front desk team, in particular, receives commendations for their understanding and kindness, despite occasional service missteps. Staff efforts to resolve issues demonstrate a genuine commitment to guest satisfaction, though security presence could be enhanced for an improved sense of safety.
In summary, Somerset Lofts delivers an appealing experience through its advantageous location and accommodating staff, with room quality being a significant highlight, though attention to cleanliness and security would offer an improved overall experience.
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