5-Star ResortNestled amidst lush greenery, The Saujana Kuala Lumpur offers a serene retreat with its two 18-hole golf courses and multiple dining options. The hotel is known for its tranquility and extensive recreational facilities.
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Summary of reviews related to the '5 Star' categoryThe Saujana Kuala Lumpur is often considered a five-star hotel, yet many guests feel it falls short of this standard. Expectations for a five-star experience are frequently unmet with common grievances about the prolonged 30-minute check-in time. Reviewers find the hotel unworthy of its five-star rating, citing poor maintenance and outdated facilities. The property appears to be run down, leading to a consensus that it does not meet the criteria of a five-star establishment. Despite its pricing comparable to high-end hotels, the overall guest experience and compliance with five-star standards leave much to be desired.
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