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Summary of reviewsThe Crowne Plaza Jacksonville Airport, an IHG Hotel, is a convenient and comfortable option for those looking for a hotel near the airport in Jacksonville. The location is great for exploring the surrounding area with various shopping and dining options nearby and the hotel offers a free shuttle service to and from the airport. The staff is highly praised for their amazing hospitality and excellent customer service. The restaurant and café options at the hotel are also praised with some guests expressing surprise at how good they were. The pool is clean and spacious, making it a great option for families. While some rooms need updating and there were some cleanliness issues, overall the hotel is clean and well-maintained. Parking is easy and safe, though the hotel does charge for leaving your car during travel. The beds have received mixed reviews, but overall guests had a comfortable stay.
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