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Summary of reviewsHoliday Inn Express & Suites Grand Rapids Airport North by IHG is highly praised for its exceptional location that offers convenience and tranquility. Situated near the airport, it provides easy access without the typical noise, allowing guests to enjoy a peaceful environment close to various amenities such as restaurants, grocery stores, and malls.
Guests consistently appreciate the breakfast offerings at the hotel, which are described as excellent and delicious with a variety greater than typical hotel breakfasts. Though suggestions for improvement include stocking and friendly service staff, the breakfast is satisfactory for starting the day.
The rooms at the hotel receive outstanding reviews for their spaciousness, cleanliness, and modern features. Guests note the quiet rooms equipped with comfortable beds, keurigs, and large walk-in showers, enhancing their relaxing stay.
Cleanliness is a standout feature, with guests frequently commenting on the spotless condition of the hotel. The clean rooms and bathrooms contribute immensely to a comfortable stay, supported by diligent staff maintaining high hygiene standards throughout the property.
The staff generally receives positive feedback for their friendliness and efficient service. While there are occasional mentions of new staff needing more training, the overall impression of the personnel is favorable, with guests admiring their courteous and accommodating demeanor.
Overall, the Holiday Inn Express & Suites Grand Rapids Airport North by IHG is recognized for providing a comfortable, clean, and convenient stay with excellent service, making it an ideal choice for travelers visiting the area.
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