InfoSummary of reviewsThe Sonesta Hotel Grand Rapids Airport enjoys a prime location that resonates well with guests. It offers easy access to the Woodland Mall for shopping and entertainment, a diverse range of dining options, and is conveniently close to Downtown Grand Rapids. Its proximity to the airport, enhanced by a shuttle service, further amplifies its appeal for travelers.
While breakfast options receive criticism for their limited offerings and lack of complimentary service, breakfast quality, when available, is considered good. However, guests often wish for a more comprehensive breakfast experience.
Rooms at the Sonesta Hotel frequently garner positive feedback for their spaciousness, cleanliness, and modern decor. Their comfort and well-maintained condition make them a strong asset. However, some minor issues, like occasional cleanliness oversights and a strong chlorine smell near the pool, are noted.
Cleanliness throughout the hotel presents a varied experience. While some areas, particularly modern and comfortable rooms, are maintained well, other aspects like bathroom mold and pool area neglect are areas of concern. Despite a few maintenance issues, the friendly staff, greatly enhance the overall experience with their attentiveness and professionalism. Particular staff members receive frequent commendation, contributing significantly to guest satisfaction.
The pool offers mixed reviews; while it provides a pleasant experience for many families, cleanliness issues and occasional closures of amenities like the hot tub and pool slide suggest verification of their availability prior to booking. Nonetheless, the staff's excellent service leaves many guests with a positive impression, ensuring a welcoming and memorable stay at the hotel. Show more
InfoSummary of reviewsWoodSpring Suites Grand Rapids Kentwood is highly praised for its strategic location in Kentwood, offering convenience for travelers with its proximity to the airport, downtown Grand Rapids, and local cultural landmarks like Meijer Gardens. Guests appreciate the surrounding amenities, including grocery stores, dining options, and shopping centers on 28th Street. The hotel is described as a great value for visitors in town for events, college tours, or sports tournaments, providing the ideal base for both short and extended stays.
The rooms at WoodSpring Suites are noted for their spaciousness and modern design, often considered some of the largest hotel rooms guests have experienced. Spotless cleanliness is a standout feature across reviews, with both the rooms and overall property being impeccably maintained. The kitchens, complete with full-size refrigerators and stovetops, offer added convenience for long-term guests. Although the hotel operates with a limited staff, the new building's modern environment and the rooms' handicap accessibility are well-received.
Cleanliness is a hallmark of the hotel, mentioned consistently by guests who appreciate the immaculate rooms and facilities. The quiet atmosphere further enhances the comfort of the stay, providing a restful environment. While amenities are basic, the focus remains on cleanliness and a straightforward, pleasant experience. The polite and helpful staff contribute to this, creating a warm and welcoming atmosphere. Most guests describe staff interactions as positive, with the front desk being particularly noted for their friendly and accommodating service, though there are occasional reports of inconsistency.
Regarding beds, opinions are mixed. Many guests find them cozy and comfortable, complemented by quality bedding. However, some mention that mattresses can be too soft, and the quality of pillows has left a few guests unimpressed. Overall, WoodSpring Suites Grand Rapids Kentwood is well-regarded for its cleanliness, location, and value, making it a solid choice for travelers seeking a practical and comfortable stay in the area. Show more
InfoSummary of reviewsThe Hampton Inn & Suites Grand Rapids Downtown is highly regarded for its exceptional location, making it a prime choice for travelers visiting Grand Rapids. Its proximity to downtown and easy freeway access ensures convenience for both business and leisure activities. Guests enjoy the cleanliness, safety, and welcoming environment, complemented by friendly and efficient staff. The hotel stands out with its comfortable accommodations, including cozy beds and delightful perks like complimentary hot cocoa and cookies, contributing to a pleasant stay.
Breakfast is a memorable highlight, offering a hot, diverse selection that caters to all tastes with items like eggs, sausage, and breakfast quesadillas that change daily. Families particularly appreciate the variety and the attentive service of the breakfast attendant. Despite some occasional shortages during busy times, the breakfast's delicious offerings and welcoming atmosphere consistently receive praise from guests. The availability of tea and coffee in the lobby adds to the overall experience.
Rooms are lauded for being clean, spacious, and modern, with well-maintained facilities and stunning views. The efficient check-in and check-out processes managed by courteous staff enhance guest satisfaction. The comfort of the beds often contributes to a restful stay, although some mention issues with firmness and cleanliness that occasionally require room changes. Nonetheless, positive feedback about room aesthetics and ample space is prevalent.
Cleanliness throughout the property, from rooms to lobby, is frequently highlighted, with guests appreciating the secure environment that makes them feel at ease. Staff consistently receive commendations for their friendliness, efficiency, and professionalism, which significantly contribute to creating a welcoming atmosphere in the hotel.
Despite paid parking policies and concerns about garage security, the availability of spacious indoor parking remains a significant advantage for guests traveling by car. Overall, Hampton Inn & Suites Grand Rapids Downtown offers a satisfying experience for visitors, marked by excellent location, friendly service, and comfortable amenities. Show more
InfoSummary of reviewsThe Radisson Hotel Grand Rapids Riverfront enjoys a prime location near downtown Grand Rapids, making it an attractive choice for both business and leisure travelers. Guests frequently praise its convenient access to the motorway and freeway, which allows for easy travel to various parts of the city and surrounding areas. The serene riverside setting offers picturesque views, enhancing the overall ambiance. The hotel's welcoming lobby and newly remodeled rooms further contribute to a positive first impression.
The staff at the hotel are consistently commended for their friendly and helpful demeanor. Guests appreciate the professionalism and courtesy extended by the team, which enhances their overall stay experience. Specific mentions of staff going above and beyond to accommodate requests and quickly resolve issues highlight the excellent service provided. The smooth check-in and check-out processes and the efficient housekeeping staff also receive positive feedback.
The spacious pool area, including an 8-foot deep swimming pool and a large hot tub, is a popular feature among guests. Many appreciate the well-maintained and clean facilities, as well as the scenic views of the Grand River from the adjoining patio. Although there were minor concerns about towel availability and chlorine levels, the majority of guests enjoyed the pool and found it a pleasant addition to their stay.
Feedback on the hotel rooms is somewhat mixed. On the positive side, guests describe the rooms as spacious, comfortable and equipped with convenient amenities like refrigerators and microwaves. The beds and pillows are generally highlighted as clean and comfortable, contributing to a good night's sleep. However, certain aspects such as superficial cleaning, worn furniture and noise from nearby highways need improvement.
Overall, despite some mixed and negative feedback concerning breakfast options, dinner experiences and cleanliness issues, the Radisson Hotel Grand Rapids Riverfront is appreciated for its excellent location, friendly staff, comfortable beds and inviting pool area. These strengths make it a considerable option for travelers seeking convenience and comfort near Grand Rapids' city center. Show more
