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Summary of reviewsThe Holiday Inn Express Hotel & Suites - Belleville Area by IHG is well-regarded by guests for its strategic location, cleanliness, and friendly staff. Situated in the heart of Belleville, it offers easy access to the freeway, nearby attractions, and restaurants, making it ideal for both relaxation and exploration. The hotel's proximity to the airport further enhances its convenience for travelers in transit.
Breakfast at the hotel generally receives positive feedback, with guests appreciating its early service and variety of hot and cold options. The meals are described as delicious and plentiful, providing a satisfying start to the day, although some guests note the offerings might be standard for a hotel breakfast.
Rooms are praised for their cleanliness and modern amenities, with spacious layouts providing comfort and a restful ambiance. Guests appreciate the spotless upkeep of rooms, complemented by comfortable beds and pillows, although minor improvements could be made in some instances. Additionally, certain rooms offer proximity to the pool and a jacuzzi tub, enhancing the overall experience.
Beyond the accommodations, the hotel is noted for its impressive standards of cleanliness throughout the premises, including the pool and hot tub areas. These amenities are particularly popular with families, creating a welcoming environment for guests prioritizing hygiene and comfort.
The staff consistently receive acclaim for their friendly and helpful demeanor, particularly at the front desk, contributing to an overall positive guest experience. While occasional absences at the front desk occur, they are rare, and the staff's dedication continues to enhance the hotel's inviting atmosphere.
The pool and hot tub areas are well-maintained and enjoyed by guests, especially families, due to their size, cleanliness, and warm water. Though occasional noise or temporary maintenance issues arise, guests often highlight the indoor pool as a key feature of their stay, underlining the hotel's commitment to guest satisfaction.
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