5-Star HotelLocated in Sistiana, this resort offers a wellness center and spa, providing a relaxing and luxurious experience. The resort features modern amenities and stunning views of the Adriatic Sea.
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Summary of reviews related to the '5 Star' categoryTivoli Portopiccolo Sistiana Wellness Resort & Spa has received a mix of feedback regarding its adherence to a five-star rating. Many guests praised the hotel for its high standards, particularly highlighting the friendly and dedicated staff and the exceptional service. One guest noted receiving a fantastic club sandwich even when the kitchen was closed, which exemplifies the attentive service expected from a five-star establishment. Rooms with a harbor view were also appreciated for their quality, although some found them to be a bit small.
However, some reviews pointed out areas where the hotel fell short of the five-star promise. The spa facilities were a significant disappointment for several guests, noting that they were unavailable due to being "fully booked," which is uncharacteristic of a top-tier wellness hotel. Confusion around navigating to the hotel and insufficient service during breakfast and bar times were also mentioned as detractors from the overall experience.
In summary, while Tivoli Portopiccolo Sistiana Wellness Resort & Spa excels in service and has high-quality maritime views, there are areas such as spa accessibility and certain on-site services that might benefit from improvement to fully align with the expectations of a five-star resort.
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