The Rowhill Grange Hotel & Utopia Spa is a luxurious hotel with outstanding facilities, including a heated swimming pool and jacuzzi pool that are next level. However, several guests were disappointed that they had to pay an extra £20 per person to use the pool, which they found unreasonable and a rip-off. Some guests didn't like that the use of the pool and sauna wasn't included in the room price. In addition, the pools in the spa were actually quite cold and some guests noticed that the ceiling panels were coming down and tiles off the wall in the spa area. Still, many guests thought that the pool facilities were fantastic and they enjoyed using the pool and the bathroom. On the other hand, some guests paid an extra £40 for using the swimming pool for only one hour, which they found rushed. Half of the umbrellas outside on the terrace were broken. Despite these complaints, one guest noted that the pool area was good, as was the afternoon tea.
When considering a stay at the DoubleTree by Hilton Dartford Bridge, the pool attracts a mix of opinions from guests. Many find it a welcoming amenity with its large, beautiful appearance. The addition of a jacuzzi, sauna, and steam room alongside the pool enhances the overall experience, catering well to families who appreciate spending quality time here. It's also noted that the pool area and fitness facilities, including the gym, provide ample enjoyment.
However, some guests report that the pool feels cold despite instances of it being described as warm, and there are occasional concerns about cleanliness and restricted access times, with limitations on daily usage. The closure and crowded conditions of the pool have also been mentioned, along with noise in both the pool and changing areas. Despite these challenges, the swimming facilities frequently contribute to a pleasant stay for families and individuals who prioritize leisure and wellness during their visit.
The pool at Aloft by Marriott London Excel consistently receives praise for being a delightful feature of the hotel. Guests frequently mention its warmth and cleanliness with the heated and indoor facilities being particular highlights. The pool is described as well-maintained, functional and a perfect spot for relaxation, often accompanied by enjoyable sauna and steam room options. The gym, also accessible around the clock, complements the pool area, adding to the overall positive experience.
Several visitors appreciate that the pool is open late, allowing for flexible schedules and that it includes access to additional amenities like saunas. The indoor pool is frequently noted as spacious, although some reviews indicate it can become crowded or is smaller than expected. Booking slots for the pool seem necessary at times, but the system generally works well for most guests.
Despite some occasional hiccups, such as times when the pool is under maintenance or renovation or when it's overwhelmed with kids, the general consensus is that the pool is a wonderful and relaxing feature of the hotel. Staff also receive commendations for their helpfulness, further enhancing the pool experience. Although a few reviews suggest improvements, particularly in the areas of pool capacity and maintenance, the overall sentiment is overwhelmingly positive, making the pool at Aloft by Marriott London Excel a standout attraction.
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