5-Star ResortOverlooking the Tjampuhan ridge, this resort offers luxurious villas with private pools, a holistic spa, and stunning views. The Royal Pita Maha blends traditional Balinese architecture with modern amenities, providing a serene and culturally rich experience.
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Summary of reviews related to the '5 Star' categoryThe Royal Pita Maha falls short of the expectations set for a five-star hotel. Many guests feel the service and facilities more closely resemble a four-star experience. Complaints about the breakfast are common with several guests noting that the range of offerings is limited and underwhelming compared to other five-star establishments. Cleanliness and maintenance also appear to be issues, as some villas have been described as run-down and poorly maintained. The food quality and service do not meet the standards one would expect for the premium prices charged, including complaints about inedible food and undrinkable water. Housekeeping has also been highlighted as an area needing significant improvement. For those paying $400 per night, the expectation is a more luxurious and well-maintained experience. Overall, The Royal Pita Maha may need to elevate its offerings to meet the high expectations associated with a five-star rating.
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