4-Star HotelThis hotel is located within a 15-minute walk of Vinícola Aurora and Maria Fumaça Train. It offers two hot tubs, a sauna, and a fitness center. Additional features include complimentary wireless internet access and a communal living room.
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Summary of reviews related to the '4 Star' categoryHotel Laghetto Bento has garnered mixed reviews regarding its four-star rating and overall facilities. Many guests appreciate the excellent service and friendly, communicative staff that enhance their stay. The check-in process is noted for its speed and efficiency, contributing positively to the overall experience. The hotel's cleanliness and standard of services are generally viewed as meeting four-star expectations.
However, some reviews highlight significant shortcomings. Several guests feel that the hotel lacks essential services and facilities expected from a four-star establishment. There are mentions of poor maintenance, particularly in the bathroom area, which detracts from the hotel's appeal. A few guests express disappointment, suggesting that the hotel does not live up to its advertised four-star status, feeling it should be classified as a three-star hotel instead.
Overall, while the service and cleanliness are often praised, the facility shortcomings and perceived mismatch with its four-star rating leave room for improvement.
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