Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel London Brentford largely receives positive remarks for its accessibility features, making it a suitable choice for travelers with disabilities. Guests have noted that rooms are designed with easy access in mind and the hotel overall is recognized as accessible. Facilities such as the gym, including its changing rooms, are specifically mentioned for their suitability for guests with disabilities. Additionally, the hotel's location is well connected by public transport and accessible by car, offering convenience for those traveling by various means.
However, there are areas that could use improvement. Some guests reported not being allocated an accessible room despite booking one and there were issues with handicap changing rooms being unavailable on certain days. Additionally, the signage for wheelchair spaces was not always clear and there was no large parking space dedicated to wheelchairs or accessibility.
The interior is comfortable and the check-in process generally received positive feedback for its ease and efficiency. While the hotel offers good value for families and features free parking, some guests felt the lack of a cafe for coffee was a drawback.
In summary, Novotel London Brentford demonstrates a commendable level of accessibility with some minor areas that could benefit from enhancements.
Show moreRead review summaries for all categories
