This hotel has received a perfect accessibility score in a study by Handicare and Age Co., being recognized as the most accessible among top-rated UK hotels. It actively collaborates with AccessAble to continuously enhance its accessible features.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
The hotel has 10 accessible rooms on the mezzanine level with adjoining options available for family, friends and carers. Each accessible room features power-assisted doors, functionally adapted furniture, a spacious design for wheelchair users and an accessible bathroom.
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Summary of reviews related to the 'Accessible' categoryThe Copthorne Tara Hotel London Kensington receives generally positive feedback concerning its accessibility for guests with disabilities. The hotel's location is frequently highlighted as a major advantage, being conveniently situated near several accessible tube stations and bus routes, making sightseeing and exploring London much easier. Taxis are readily available from the hotel, further enhancing mobility for those with special needs.
The hotel itself is described as having good accessibility features, including wheelchair-accessible rooms, accessible public facilities and disabled parking spaces with blue badges. The entrance and main areas of the hotel are noted as being accessible for people with disabilities with good lift access to various floors.
However, there are some areas for improvement. Guests have pointed out the need for more walk-in showers in the rooms and mentioned occasional lift issues. The lack of a ramp at the entrance and a few steps may pose challenges for those relying on wheelchairs. Despite these points, overall feedback indicates that the hotel is quite accessible, providing a convenient and quiet stay for guests with disabilities. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Deluxe and Executive
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Deluxe and Executive
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Is there anything that you would like to highlight, add or clarify? Emergency Evacuation Chairs on site and staff trained. Portable emergency pagers, induction loops and vibrating pillows available.
The property provides accessible rooms, including handicap and wheelchair-accessible options, catering to various needs. Guests benefit from the hotel's convenient accessibility by public transport, including bus or subway, and on-site parking is available.
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Summary of reviews related to the 'Accessible' categoryThe LaLit London - Small Luxury Hotel of the World offers several amenities geared toward accessibility for guests with disabilities. The property features accessible rooms that cater to various needs, including handicap and wheelchair-accessible options. Guests appreciated the ease of access to the hotel, which is conveniently reachable by bus or subway. Additionally, parking is available, enhancing the convenience for all visitors. However, there were some mentions of a lack of certain facilities that might be necessary for those with specific accessibility needs. Show more
This hotel has been around since the 1800s and is a favorite of the most seasoned traveler. It has 6 elegant accessible hotel rooms, roll-in showers, a doorman and elevators throughout.
This hotel is frequently recognized and listed as an accessible accommodation option in London. It provides facilities and services designed to cater to guests with various accessibility requirements.
The hotel offers accessible entrances and facilities, including wheelchair-accessible rooms and accessible bathrooms. Easy-to-use lifts are available throughout the property, ensuring convenient movement for all guests.
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Summary of reviews related to the 'Accessible' categoryThe DoubleTree by Hilton London Angel Kings Cross offers a generally positive experience for travelers with disabilities, standing out for its accessible entrances and facilities. The hotel's location is lauded for its convenience, being close to both tube and bus stations, making it easily accessible for guests needing mobility aids. The hotel ensures good accessibility with features such as wheelchair-accessible rooms, accessible bathrooms and easy-to-use lifts.
Guests frequently highlight the staff's attentiveness and helpfulness, contributing significantly to a positive stay. Cleanliness and modernity of the hotel also receive accolades. However, there are some areas for improvement noted by guests. Some accessible bathrooms lack design consideration and certain rooms meant for disabled guests can be too small or uncomfortable due to poor layout or features like low sinks and limited storage.
Parking options are praised with handicapped spaces readily available. Despite occasional issues like heaters not working, crowded elevators and occasional disorganization in room assignments, the staff generally manage to address concerns promptly, enhancing the overall experience. For those dependent on accessible amenities, the hotel provides comfortable, disability-friendly rooms outfitted with walk-in showers.
Overall, the DoubleTree by Hilton London Angel Kings Cross is a solid choice for travelers with disabilities due to its helpful staff, convenient and accessible location and a commitment to accommodating various accessibility needs. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryHilton London Angel Islington offers various accessible facilities, making it a reasonable choice for guests with disabilities. The hotel provides accessible rooms and bathrooms, ensuring easy wheelchair access. Many areas within the hotel are well-connected and accessible via lifts. Guests appreciated the easy accessibility of the location, which is close to public transport options like the tube and bus, making exploring the city convenient.
The hotel's staff received praise for their friendliness, professionalism and welcoming demeanor, contributing positively to the overall experience of guests with disabilities. Hilton London Angel Islington is equipped with several disabled-friendly features, such as wheelchair-accessible routes and rooms. However, a few reviews highlighted some challenges, such as issues with the functioning of the lift to the street, the inaccessibility of certain hotel areas or the absence of specific requested accommodations like a raised toilet seat.
While some guests faced difficulties in maneuvering within the room or reaching out to reception for assistance, the hotel generally met the facilities expected for disabled access. Its prime location, reasonable pricing and accessible amenities make it a practical choice for travelers with disabilities, despite the few areas that could benefit from improvement. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel London West has mixed reviews regarding its accessibility for guests with disabilities. Many visitors appreciated the efforts made by the hotel to provide an accessible environment. Highlights include the availability of wheelchair-friendly facilities, such as accessible parking spaces, ramps, elevators and showers. The location of the hotel offers convenient access to public transport, including the London Underground and trains, which is a significant advantage for those with mobility issues.
Guests who benefited from accessible rooms complimented the accommodations for being disability friendly. Staff members were frequently noted for being helpful, accommodating, friendly and professional, contributing to a positive experience for those requiring assistance.
However, there were some criticisms. A few guests reported difficulties in securing wheelchair-accessible rooms upon request and found certain accessible rooms to be smaller than expected. There were also mentions of general accessibility challenges within the hotel.
Overall, while Novotel London West does have several accessible features and a supportive staff, some improvements could further enhance the experience for guests with disabilities. Show more
This hotel offers eight wheelchair-friendly rooms with accessible en suite facilities, including a low-level bath, adjustable shower and wall-mounted grab rails. One adjoining room is available for carers, and registered assistance dogs are welcome.
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Summary of reviews related to the 'Accessible' categoryNovotel London Greenwich offers a mixed but generally positive experience for guests with disabilities. Guests appreciated the hotel's excellent location, situated conveniently close to the train station and DLR, providing easy access to the city center and other key areas via public transport. The hotel's reception, bar and restaurant areas have been recently refurbished, enhancing the overall ambiance.
The hotel features rooms that are accessible for people with disabilities, including good access for wheelchairs and barrier-free entryways. Guests noted that the lift does not require a ramp, making it user-friendly. Despite these positive aspects, there were some concerns about certain facilities being difficult to use – specifically, complaints about high toilets and small ensuite cubicles.
Parking at the hotel generally offers plenty of spaces, although some guests mentioned that disabled parking bays were occasionally used for storage, which could present challenges. While the hotel staff were described as very friendly and willing to provide accessible rooms upon request, some guests faced difficulties with specific details such as cooling the rooms or finding suitable beds for children.
Overall, Novotel London Greenwich offers good value for money and a range of facilities that are suitable for people with disabilities, despite a few areas that might need improvement. The hotel’s staff and its ideal location enhance its appeal, particularly for disabled visitors looking for convenient transport links and easy access to nearby attractions. Show more
This hotel offers highly adapted accessible rooms, including two equipped with Guldman hoists. Many rooms feature handrails, alarm pull-cords, lowered toilets, and roll-in showers. The infinity pool also provides a hoist for wheelchair users.
This hotel provides state-of-the-art accessible rooms designed for comfort. These rooms feature essential accessibility elements such as handrails and level access, ensuring a convenient and safe stay for guests.
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Counting House is a beautifully restored hotel that offers a mixture of accessibility features for guests with disabilities. It boasts an accessible location with easy access to transport. Guests appreciated the availability of accessible rooms, which include spacious wheelchair-accessible wet rooms and easy wheelchair access.
The hotel also features an elevator, which some guests were thankful for, even though it was noted to be small in size. However, the lift was reported to be frequently out of order, slow, dark and sometimes malfunctioned, which detracted from the overall accessibility experience. There were also narrow stairs leading to the first floor, which could pose a challenge for some guests.
While the rooms themselves were described as sufficient, accessible and comfortable, some facilities in the hotel required maintenance, such as broken shower handles and slightly worn hall decor. Despite these challenges, the hotel's central location and overall accessibility features make it a convenient option for many disabled travelers. Show more
