Accessible HotelSummary of reviews related to the 'Accessible' categoryToby Carvery Beckenham by Innkeeper's Collection offers a generally positive experience for guests with disabilities. The location is noted for its easy access to public transport, including nearby train and bus routes, making it convenient for traveling to London and exploring the city. The property features fully accessible rooms equipped with necessary amenities such as emergency cords and handrails.
Guests find the parking facilities highly accessible with convenient entry and exit by car, including designated disabled parking spaces close to the hotel. The nearby train station and various food options add to the convenience of the location. On-site amenities like the pub downstairs and the overall family-friendly environment further enhance the stay.
Customer service receives high praise for being excellent and responsive to the needs of guests with disabilities. While not all areas of the hotel are fully accessible and some room amenities could be updated, the large accessible rooms and helpful features make this property a suitable choice for guests requiring disability access. Minor issues like the height of the shower head and limited app access on the TV do not significantly detract from the overall accessible experience.
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