Hotel De Cielo is celebrated as a tranquil oasis situated in Tupungato, providing a serene escape with breathtaking views of the Andes and the picturesque Uco Valley. Guests experience exceptional hospitality and service, highlighted by comfortable rooms adorned with modern elegance and spacious layouts offering mesmerizing mountain views. The cozy ambiance, complemented by the beauty of the natural surroundings, ensures a memorable stay. A unique aspect of the hotel is its communal dining experience, which is accompanied by incredible Argentine cuisine and creates an inviting atmosphere for social interaction.
Despite the remote location, which necessitates travel by car over gravel roads, guests find the setting ideal for relaxation, appreciating the stunning landscapes during both daytime and under a starlit sky. The hotel's exceptional service, led by a staff that is warmly praised for their attentiveness, is a cornerstone of the guest experience, with individuals like Joaquim and Claudia lauded for their friendliness and mastery in service. Even in challenging circumstances, the staff's dedication shines through, enhancing the overall stay.
Guests enjoy delightful breakfasts that are celebrated for their freshness and flavor, although there is a desire for more variety and flexible timing. Dinner at Hotel De Cielo is a standout experience, offering superb Argentine barbecue and other delightful dishes prepared by the renowned chef Roberto. While the fixed menu and prices may be limiting for some, the quality of the cuisine and the lively communal dining setup foster rewarding social connections and an unforgettable culinary experience.
The accommodations are noted for their comfort, particularly the beds that provide a restful sleep experience. While the rooms are generally praised for their warmth and cleanliness, there are occasional mentions of the need for improvement in maintenance areas like the pool and room sanitization. The pool area, while beautifully designed, requires better maintenance and heating to enhance guest enjoyment.
Luxury at Hotel De Cielo is defined not only by its amenities but also by the personalized and exclusive experience it offers, creating a welcoming environment that draws guests back. This luxurious setting is perfect for romantic escapes, with unique touches like the communal fire pit under the stars contributing to magical, memorable evenings.
Overall, Hotel De Cielo manages to deliver an incredible hosting experience amidst stunning vistas, although attention to maintenance and variety in culinary offerings could further elevate guest satisfaction. The combination of spectacular natural scenery, exceptional service, and communal experiences makes it a destination worth revisiting.
DiplomaticHotel is a luxurious and stately 5-star hotel located in the heart of Mendoza. Guests rave about the excellent location, which is within walking distance of some of the best restaurants, cafes and stores in the city. The hotel offers spacious, comfortable and well-designed rooms with comfortable beds and pillows and stunning views of the city and its surroundings. The hotel's cleanliness is exceptional and the staff is attentive, friendly and helpful with many guests commending Martin Rodriguez for his excellent service and advice. The hotel's dining options are excellent with fantastic dishes and options to choose from and the breakfast is described as fantastic, excellent and sensational. The hotel's outdoor pool is pleasant, although some guests felt it could have been bigger. Overall, DiplomaticHotel is considered the best 5-star hotel in the city with a grand and elegant atmosphere, impeccable decor, outstanding amenities and services and exceptional value for a fair price.
The Park Hyatt Mendoza Hotel, Casino & Spa is a luxurious five-star hotel located in the heart of Mendoza, offering guests easy access to restaurants, bars and attractions. The hotel's superb location is highly praised by guests, who describe it as excellent, extraordinary and perfect. The breakfast buffet receives positive reviews for its variety and quality with exceptional coffee and sparkling wine included. The hotel's comfortable and spacious rooms are also highly rated with guests praising the size and comfort of the beds and the ample bathrooms. The staff is described as friendly and helpful, providing exceptional support and service throughout the hotel. The spa is highly recommended with guests enjoying the exceptional service and facilities offered. The pool is a beautiful space, although some guests found it to be small. The hotel provides a comfortable sleeping experience for guests with many describing the beds as sensational and wonderful. While some guests have commented that the hotel does not meet the standards of a five-star hotel, the majority of guests have praised the exceptional facilities and services of the hotel, recommending it highly and describing it as superb, excellent and perfect. The casino is a separate entity from the hotel and some guests have noted that it takes away from the overall score of this otherwise fantastic hotel. Despite a few negative comments, the Park Hyatt Mendoza Hotel, Casino & Spa provides a luxurious stay worth every penny.
The Sheraton Mendoza Hotel is highly recommended for its exceptional location, excellent staff and comfortable and clean rooms. Guests appreciate feeling safe walking around the central area of the city and the convenient on-site parking. Overall, the hotel's location is highly valued by guests. The breakfast receives generally positive reviews with some guests finding it excellent and complete, while others criticize the lack of variety and cost. The hotel's spa facilities and especially its huge, heated pool are highly recommended by guests. Most notably, the hotel provides exceptional service with employees going above and beyond to make guests feel comfortable. The hotel's beds are highly praised for their comfort and the cleanliness of the hotel is also highly rated. Few negative comments are mentioned, such as small maintenance issues, the hotel's pet policy and slow check-in. Despite this, the Sheraton Mendoza Hotel is highly recommended for its exceptional service, quality of facilities and unbeatable location in the heart of Mendoza.
**Hilton Mendoza** offers a standout lodging experience accented by its excellent location, exceptional service and high standards of cleanliness.
Situated on the outskirts of Mendoza, the hotel is conveniently adjacent to a major shopping mall and in close proximity to wineries and scenic green areas, ideal for walking and biking. Despite being somewhat removed from the city center, guests appreciate the tranquil atmosphere and the easy access to transportation options, making exploration convenient.
The hotel’s breakfast service is highly praised for its extensive variety and quality, making it a highlight of guests' stays. The morning meal is described as rich and spectacular with a wide range of options available. The extended serving schedule adds to its convenience.
Guests have mixed opinions about the dinner service at the hotel's restaurant. While the menu is generally regarded as good and Sunday lunch receives special commendation, there are concerns about the timeliness of service and the preparation of certain dishes.
Rooms at Hilton Mendoza earn high marks for their spaciousness and cleanliness with many describing them as remarkably comfortable and beautifully maintained. Room service and the practice of offering room upgrades are additional positives. Noise in the upper floors is a minor concern, but overall, the rooms provide a cozy and restful environment.
Cleanliness throughout the hotel is consistently praised. Both rooms and common areas are kept in impeccable condition, ensuring a clean and serene environment for all guests.
The hotel's staff stands out for their attentiveness and friendliness. From the reception to concierge services, team members like Daniel, Dani and Lorena receive particular praise for their outstanding service. Despite a few isolated incidents of less satisfactory interactions, the general sentiment is overwhelmingly positive about the staff's dedication and helpfulness.
The spa services, particularly the massages, are well-regarded by guests, although areas like the cleanliness of the spa and pool could benefit from improvements. The separate Jacuzzis for men and women are mentioned as a drawback for couples.
The pool has mixed reviews with many appreciating its condition and the appeal of a covered pool. However, the temperature of the water and occasional cleanliness issues due to crowding are noted areas for improvement.
Parking at Hilton Mendoza is convenient but can be cumbersome due to entry and exit procedures and an additional daily fee, which some guests believe should be included in the room rate for a 5-star hotel. The parking garage's capacity issues also lead some to look for alternative parking.
Beds at Hilton Mendoza receive general praise for their comfort and quality bedding, although opinions vary on their size and firmness. Pillows, in particular, get mixed reviews, but the overall sentiment leans towards providing a comfortable resting experience.
In summary, Hilton Mendoza is valued for its peaceful and convenient location, exceptional breakfast, spacious and clean rooms and attentive staff, making it an appealing destination for both relaxation and exploration. Minor improvements in dining service, spa facilities, pool management and parking could further enhance the guest experience.