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Summary of reviewsHotel CostaFósil in Caldera stands out for its central and accessible location, allowing guests easy access to downtown, shops, restaurants and the beach. This makes it an ideal spot for both relaxation and convenience. The hotel is complemented by the friendly and helpful staff, who go above and beyond to ensure a pleasant stay.
The cleanliness of the hotel is consistently praised with guests noting the immaculate condition of rooms and common areas. Clean sheets, towels and well-maintained facilities contribute to the hotel's high standards of hygiene. While some areas could use more frequent updates, the overall consensus is positive.
Guests generally find the breakfast to be both satisfactory and enjoyable with various options catering to different tastes. Descriptions such as "delicious," "timely," and "hearty" highlight a fulfilling start to the day. Although some feel the breakfast could be improved with fresher items, the pleasant, family-friendly atmosphere enhances the dining experience.
The rooms offer a mixed experience; they are often described as basic but comfortable. Spaciousness varies with some rooms being more modest and others quite bright. Though there are occasional concerns about small bathrooms and street noise, the comfort levels are generally satisfactory.
The hotel's staff is frequently highlighted as exceptional, known for their friendliness, attentiveness and willingness to assist. Many visitors noted the warm welcome from the owners and the staff's proactive efforts to cater to special requests, significantly enhancing the guest experience.
The beds also receive varied feedback with many guests appreciating their comfort. There are some comments about smaller beds and firmer mattresses, but overall, the satisfaction with bedding is apparent. Flexibility in room arrangements, such as switching to a double room without extra charges, adds to the positive aspects.
In summary, Hotel CostaFósil offers a convenient location, clean and comfortable facilities, a pleasant breakfast experience and a friendly, helpful staff. While there are areas for improvement, the overall guest experience is positive and fulfilling.
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