InfoSummary of reviewsTru By Hilton Syracuse-Camillus consistently receives positive reviews, particularly for its strategic location and outstanding staff hospitality. Guests enjoy a prime location near restaurants, shops, and entertainment options, with convenient access to major highways and city attractions like Syracuse and the New York State Fairgrounds. The surrounding neighborhood is safe and pleasant, enhancing the convenience and comfort for any traveler.
While breakfast experiences vary, many guests appreciate the quality and variety, with highlights like the pancake maker and healthy options. However, some have found it basic and some foods like oatmeal cold. Despite these occasional shortcomings, the complimentary breakfast contributes positively to the overall guest experience.
The hotel rooms are praised for their modernity and cleanliness, characterized by minimalist design, comfortable beds, and well-maintained amenities. Eco-friendly practices and a boutique feel add charm, although some note issues with compact room sizes and inconsistent cleaning services. Nonetheless, the general atmosphere is inviting and practical.
Cleanliness is a standout feature of the hotel, with many guests impressed by its spotless state and contemporary amenities. The fresh and modern feel is bolstered by efficient room layouts and thoughtful hygiene provisions. Though isolated incidents have reported lobby and floor cleanliness concerns, these are minor compared to the overwhelming positive views.
The staff receives high praise for their friendliness and professionalism, making the stay enjoyable and memorable. With individuals like Carli and Christian noted for exceptional service, the warmth and attentiveness of the team ensure guests feel valued. Minor disturbances like noise issues are mentioned but do not overshadow the exceptional service provided.
The hotel's recreational facilities, including a gym and indoor basketball court, appeal to active guests and families. The versatile game room and family-friendly amenities offer ample fun for children and sports enthusiasts, making it an excellent choice for group stays and family trips.
Beds receive mixed feedback, with many guests finding them comfortable and conducive to a restful sleep. However, pillow consistency and mattress firmness vary among guests, indicating room for improvement.
Moreover, Tru By Hilton Syracuse-Camillus is notably pet-friendly, catering well to travelers with dogs. Solid flooring and attentive service create a welcoming environment for guests traveling with pets, adding to the hotel's appeal for families and female travelers.
Overall, Tru By Hilton Syracuse-Camillus offers a modern, clean, and friendly environment, making it a practical and enjoyable choice for various traveler needs, enhanced by its exemplary staff service and convenient amenities. Show more
InfoSummary of reviewsComfort Inn - NYS Fairgrounds enjoys a favorable reputation among guests, with positive feedback predominantly highlighting its location, breakfast offerings, room comfort, and staff service. The hotel's strategic position near the New York State Fairgrounds and its proximity to major highways make it a convenient choice for those attending events or exploring nearby attractions such as Syracuse University, the Amphitheater, and Destiny USA. The quiet, serene environment provides a restful escape while maintaining access to vibrant nightlife and dining options.
Guests frequently commend the breakfast variety, noting the satisfying assortment of hot and cold options, including make-your-own waffles, that surpass typical hotel breakfast standards. The complimentary breakfast to-go option and 24/7 lobby beverages further enhance guest satisfaction.
The rooms are often praised for their cleanliness, spaciousness, and comfortable beds, with updated furnishings adding to their appeal. Despite occasional minor issues, such as room temperature and odors, the overall sentiment reflects comfort and cleanliness. The staff's friendliness and attentiveness significantly contribute to the positive atmosphere, with particular references to individuals like Mia and Jessica for their exceptional service and helpful recommendations.
Parking receives favorable remarks for its ample free spaces and accessibility, though there are suggestions for improvement in maintenance and security. Beds are consistently described as exceptionally comfortable, providing a quiet and restful experience that enhances the stay.
For business travelers, the Comfort Inn offers a cost-effective accommodation option with courteous staff and a welcoming environment. While there are mentions of limited staff availability, the value for money and convenience make it a highly recommended choice for a short business stay. Overall, the Comfort Inn - NYS Fairgrounds stands out as a reliable and comfortable option for a variety of travelers. Show more
InfoSummary of reviewsBest Western the Inn at the Fairgrounds generally receives positive feedback for its location, amenities and staff, making it a solid option for travelers. The hotel's proximity to key attractions like the State Fairgrounds, St. Joseph's Amphitheater and Syracuse University, as well as local malls and restaurants, is highly appreciated. Its convenient access to major highways and ample parking further heighten its appeal. Guests enjoy a quiet atmosphere despite its roadside position, making it a peaceful retreat after a day of activities.
The breakfast experience has mixed reviews with many guests noting a good selection, clean breakfast room and excellent coffee. Some find it tasty and satisfying with a variety of options to start the day right. However, there are criticisms about the quality and variety of the breakfast offerings with issues like frozen eggs and limited options. The breakfast room can also be small and cramped, affecting the dining experience.
Guests frequently commend the rooms for being spacious, clean and comfortable. The beds, in particular, are often described as comfortable, though there are occasional complaints about them being old or hard. Cleanliness is usually praised, although some minor issues like outdated decor and occasional unpleasant odors are noted. The hotel's inclusive amenities such as a TV, iron and coffee machine, along with the friendly service, contribute to a pleasant stay.
Cleanliness across the hotel is mostly well-regarded with many guests emphasizing the fresh and well-maintained environment. Specific praises include clean beds and spotless rooms and bathrooms. A few isolated issues like old beds and minor maintenance problems are occasionally mentioned.
The staff at Best Western the Inn at the Fairgrounds receive high marks for their friendliness, professionalism and helpfulness, contributing positively to the overall guest experience. Although there are rare mentions of inattentive or less helpful staff members, the general sentiment suggests a commendable and welcoming staff presence.
Despite some areas needing improvement, such as breakfast consistency and room updates, Best Western the Inn at the Fairgrounds delivers a comfortable and convenient stay, highlighted by its advantageous location, clean rooms and friendly staff. Show more
InfoSummary of reviewsThe Quality Inn and Suites Fairgrounds in Syracuse offers a convenient and accessible location, making it a strategic choice for travelers attending events at the state fairgrounds or nearby venues. Many guests find the location ideal for its ease of access to major highways, despite its industrial surroundings.
Guests generally appreciate the comfortable and spacious rooms, providing great value for the price. The beds, in particular, receive high praise for their comfort and cleanliness, offering travelers a restful night's sleep after a day of activities. The air conditioning system also contributes positively to the stay. However, experiences can vary, with some rooms facing cleanliness issues, unpleasant odors, and outdated decor.
The hotel staff is frequently commended for their friendliness and helpfulness, with specific mentions of courteous interactions from certain staff members contributing to a welcoming atmosphere. Although there are occasional reports of unhelpful behavior, the overall service is perceived as positive.
The complimentary breakfast, while basic, is appreciated for its availability, and items such as a waffle maker add a bit of variety to the offerings. It caters primarily to those who seek a quick meal to start their day, despite some areas needing improvement, particularly in selection and cleanliness.
Overall, the Quality Inn and Suites Fairgrounds provides a comfortable and convenient option for travelers, especially those prioritizing location and friendly service. While there are areas for improvement in cleanliness and decor, the spacious accommodations and welcoming staff contribute to a generally satisfactory experience. Show more
InfoSummary of reviewsThe Embassy Suites By Hilton Syracuse Destiny USA enjoys a prime location in the heart of Syracuse, ideally positioned close to the Destiny USA mall. Guests frequently praise the convenient direct overhead pedestrian bridge connecting the hotel to this vast shopping and entertainment hub. The hotel's central placement near the main road and train station adds to its accessibility, making it an excellent base for exploring downtown attractions, university events and concert venues. Despite one mention of being in a parking lot next to the mall, the consensus remains favorable regarding its strategic location.
Guests consistently commend the hotel's complimentary breakfast, highlighting the quality and breadth of options, including custom-made omelets and a variety of non-pork items. The friendly breakfast staff with special mentions of team members like Tommy, add to the positive experience. While a few guests found the breakfast selection limited, the overall sentiment is that it exceeds standard hotel offerings.
Dinner at the hotel receives mixed reviews. The food and restaurant service are frequently appreciated with the complimentary evening drinks being a noted highlight. However, some guests encountered issues with phone communication, occasionally opting to dine at the mall.
The rooms are generally praised for their spaciousness, cleanliness and comfort. Guests especially enjoy the beautiful views from the king suites and the practicality of amenities like kitchenettes. However, some reported minor issues such as odd smells, temperature control problems and occasional noise disturbances. Overall, the rooms are considered comfortable and convenient.
The hotel impresses with its high cleanliness standards, frequently highlighted in guest reviews. Both rooms and common areas are described as very clean and well-maintained. The pool area also receives positive comments for cleanliness, although the pool's small size and occasional overcrowding are noted concerns.
Staff interactions are overwhelmingly positive with guests often describing them as friendly, helpful and accommodating. The team’s welcoming nature and dedication to guest satisfaction significantly enhance the overall experience.
Families find the hotel particularly accommodating, appreciating the spacious rooms and kid-friendly atmosphere. The indoor pool is a favorite among children and the hotel's proximity to the mall adds convenience. Despite occasional disturbances from non-guests, the hotel maintains a generally positive environment for family vacations.
The comfort of the beds receives favorable feedback with many guests finding them exceptionally comfortable compared to other locations. Some minor issues were noted with bedding quality, but the overall consensus is positive regarding bed comfort.
In summary, Embassy Suites By Hilton Syracuse Destiny USA offers a favorable experience for travelers with its excellent location, high-quality breakfast, clean facilities and accommodating staff. It stands out as a well-situated choice for those looking to explore Syracuse, attend events or enjoy retail therapy at the nearby mall. Show more
