4-Star HotelSummary of reviews related to the '4 Star' categoryGrand Hotel Caraiman offers a mixed experience with its four-star rating. Some aspects fall short of what guests might expect from a hotel of this caliber. The breakfast provided has been described as weak, and the bathrooms are notably small, lacking some useful accessories, which could be challenging for larger guests. Additionally, there seems to be a discrepancy in the perceived quality of services compared to other international four-star establishments.
However, there are areas where the hotel shines, delivering experiences that are akin to five-star service. Despite some criticisms regarding the infrastructure and amenities, certain guests felt that the overall service merits the four-star classification. The decor and ambiance might not be perfect, but the dedication to guest service appears to be a redeeming factor for many.
One policy that did not sit well with some guests was the practice of keeping balcony lights on throughout the night, which, although possibly intended for the hotel’s exterior appearance, impacted guests' ability to enjoy a restful night's sleep. In summary, while Grand Hotel Caraiman could benefit from some upgrades to reach consistent four-star standards, its service quality leaves a positive mark on many visitors.
Show moreRead review summaries for all categories
